This shows the power dynamic between men and women in India. Even though a woman my have a higher economic status than the men, it does not give them any more power than they might already have, as the men have more social power.

This connects to the key concept of identity, which is defined as the collective identification and self-identification of individuals because it demonstrates how working the night shift allows them to be viewed as "working individuals" and earn money as a part of a greater society. With that being said, there are also negative aspects associated with that of women who work the night shift as it is often stigmatized for women to go out in the night. Regardless, these are still views that contribute to the way they are perceived by others. This role also contributes to their self-identification as it gives them more agency to be independent since they are receiving their own income from working.

This shows the key concept of social relations because the view of the daughter was disrupted negatively even though there was a positive impact on his household income. This creates a double standard although she is economically supporting the house she is ruining the reputation and being cast as a call girl in her own home. The father's use of words feminizing by using "call girl Job" shows the more intense consequences that females suffer from.

In this society, the women traditionally distinguished themselves by staying at home, doing household duties, and protecting their families' reputations. "Society is created and sustained by social relationships and institutions", When women started to emerge from the mold of the traditional Indian woman and get jobs at call centers at night, the oppressive society attempted to control them even more.

Furthermore, whether it is police scrutinizing women who work at night, neighbors calling, or 'keeping names,' in general, there is the "belief that night shift employees equals bad character" (58). In many ways, women continue to be limited despite working in the night shift, whether it is because of physical safety reasons or the stigma that comes from the social community and being labeled as someone with "bad character" and taking part in immoral activities.

Poonam went against society’s norms and created a life that gave her power and agency within her own life, but there is this large double standard between women and men where men have the ability to continue to leave their families and join the work force while it is very difficult for women to do that. The backlash affects their lives and many people are critical of the decision they make.

The quote reflects the expectations put on Anan as a woman, as part of the cultural beliefs of a traditional Indian woman. Even as a senior quality assurance manager, she's not able to increase the agency within her household, against the cultural expectations set on her.

The concept of social relations represents the connections and interpersonal experiences an individual has with their surrounding environment, people, and society. Through Poonam's story and experience, it becomes evident that a woman's social relations are limited due to her status as a call center industry employee. Call center employment is heavily looked down upon by India's society, and therefore Poonam's social relations and overall status are negatively impacted by her aspiration to be part of such an area of study, shown through the condemning reactions of Poonam's family and peers.

This shows how mobility and social status is used as a tool of power. The men purposefully restrict the physical mobility and economic independence of their wives to show that they are the dominant power over their wives and convey their status/position to their community, in that they are economically powerful enough to support the family without female participation (which is looked down upon, as it shows that the male is weaker in terms of economic and domestic power.) As such, the call-center industry is looked down upon by many in India, because it breaks this relationship and grants women a legitimate reason to go out of the house.

2nd quote for further support: "From a geographical standpoint, linking morality to women's bodies generally has an immobilizing impact on their lives...All of these physical actions in turn encumber women's social and economic mobility, which results in both physical and symbolic isolation." (51)

This shows how women's bodies are used against them by their societies in order to control them through restricting their physical, economic, and sexual mobility. Actions that encumber women, such as deep pain from foot-binding or genital mutilation are used as tools to signify power as these practices are forced upon women as a sign of their insubordination to their cultural structures.

This quote shows how in their society, women are often unsafe when traveling at night to their jobs. By working at the call center, women have gained more agency because they are able to operate in an environment where they otherwise wouldn't be able to.

This was a cultural practice that involved keeping a woman in the household to show the economic status of the family. If they were able to keep the women inside, this symbolized that the male had the financial stability to sustain the household without female participation. It also showed that he had dominance over her mobility. This resulted in women having little agency to get a job, especially during the night, because the family wanted to keep her in the household to maintain their honor. When women worked the call center industry jobs at night, their family was seen as coming from a lower socioeconomic class. It displayed that the man needed the income of the woman to support the family.