Car hire by Natallia Maroz https://padlet.com/mrsmarozeng/2m5xx5qzgfrvvnae Speaking en-us 2023-07-17 16:14:02 UTC 2025-04-03 17:04:20 UTC hello@padlet.com https://padlet.net/icons/png/1f698.png Listen to someone picking up a car from the car hire desk at Cape Town airport. Complete the online booking form below. mrsmarozeng https://padlet.com/mrsmarozeng/2m5xx5qzgfrvvnae/wish/2646505741 Your booking
  1. Customer name: [Jacobson Mr]
  2. Destination: [South Africa]
  3. Pick-up location: [Cape Town Airport]
  4. Drop-off location: ...
  5. From: [11 August] To: ...
  6. No. of days: ...
  7. Age of driver: ...
  8. Car selected: ...
Pre-bookable insurance options
  1. ...
  2. ...
Extras payable locally at time of pick-up
  1. ...
]]> 2023-07-17 16:33:01 UTC https://padlet.com/mrsmarozeng/2m5xx5qzgfrvvnae/wish/2646505741 Vocabulary mrsmarozeng https://padlet.com/mrsmarozeng/2m5xx5qzgfrvvnae/wish/2646524251
  • rand - the standard unit of money used in South Africa
  • collision damage waiver - insurance cover if you damage the hire car
  • third-party liability - insurance cover if you injure somebody or damage somebody's car
    • ]]>     2023-07-17 17:25:27 UTC https://padlet.com/mrsmarozeng/2m5xx5qzgfrvvnae/wish/2646524251     Listen again. Complete the questions used by the assistant for each of the prompts from a training guide. mrsmarozeng https://padlet.com/mrsmarozeng/2m5xx5qzgfrvvnae/wish/2646540255
  • Offer help | Can ...?
  • Find out name | What ...?
  • Online booking? | Was ...?
  • Offer upgrade | Would ...?
  • Check drop-off | Is ...?
  • Ask age | Can you ...?
  • Offer additional insurance | Do you ...?
  • Check / offer extras | Do you ...?
  • Ask age of child | How old ...?
  • Anything else? | Is there ...?
  • Get signature | Could you ...?
  • Ask method of payment | How will ...?
    • ]]>     2023-07-17 18:02:41 UTC https://padlet.com/mrsmarozeng/2m5xx5qzgfrvvnae/wish/2646540255     Work in pairs. Student A, you are the customer. Student B, you are the car hire agent. mrsmarozeng https://padlet.com/mrsmarozeng/2m5xx5qzgfrvvnae/wish/2647094807 Role-play the conversation, following these stages.

    • Greeting
    • Ask name
    • Make special offer
    • Check booking details
    • Check insurance options
    • Check extras
    • Ask for payment
    • Check for any other requests
    • Explain collection arrangements
    • Say goodbye

    ]]>     2023-07-18 09:10:24 UTC https://padlet.com/mrsmarozeng/2m5xx5qzgfrvvnae/wish/2647094807