Chapter 20, 21 by Nicole

Chapter 20, 21 by Nicole https://padlet.com/waldertia/2kfxwg98v9j en-us 2015-06-27 17:56:35 UTC 2015-06-29 02:11:01 UTC hello@padlet.com (CH. 20) Information Appropriateness- Information appropriateness is defined in terms of how relevant the information is to the decision -making situation the manager faces. 1. Operational control 2. Management control 3. Strategic planning   Operational Control, Management Control, and Strategic Planning Decisions Operational control decisions relate to ensuring that specific organizational tasks are carried out effectively and efficiently.  Management control decisions relate to obtaining and effectively  and efficiently using the organizational resources necessary to reach organizational objectives.  Strategic planning decisions relate to determining organizational objectives and designating the corresponding action necessary to reach them.   Information Quality- the second primary factor that determines the value of information is information qualitym- the degree to which information represents reality. The more closely information represents reality, the higher the quality and the greater the value of that information.   Information timeliness- Information timeliness, the third primary factor that determines the value of information, is the extent to which the receipt of information allows decisions to be made and action to be taken so the organization can gain some benefit from possessing the information.   Information Quantity- at he fourth and final determinant off the value of information is information quantity- the amount of decision-related information managers possess.  before making a decision, managers should assess the quantity of information thy possess that relates to the decision being made.  If this quantity is judged to be insufficient, more information should be gathered before the decision is made.   The  Information system In simple terms, an information system (IS) is a network of application established within an organization to provide managers with information that will assist them in decision making the following, More complete definition of an IS was developed by Management Information System Committee of the Financial Ee=executives Institute. Describing the IS The IS is perhaps best described by a summary of the steps necessary to properly operate it, and by a discussion of the different kinds of information various managers need to make job-related decisions. (1) Determining information needs (2) Determining information gathering appropriate data (3) Summarizing data (4) Analyzing data (5) Transmitting information (6) Using the information. (Carto, 2014, p.475-476, 478-479) waldertia https://padlet.com/waldertia/2kfxwg98v9j/wish/63855116 2015-06-28 19:26:46 UTC https://padlet.com/waldertia/2kfxwg98v9j/wish/63855116 (CH. 21) Production- is the transformation of organizational resources into products. In this definition, organization resources are all assets available to a manager to generate products, transformation is the set of steps necessary to change these resources into products, and products various good or services aimed at meeting human needs. Productivity- as the relationship between the total amount of goods or services being produced (output) and the organizational resources needed to produce them (input). Productivity= outputs/inputs Quality Assurance- is the process involving a board group of activities aimed at achieving the organization’s quality objectives. Quality assurance is a continuum of actives that starts when quality standards are set and ends when quality goods and services are delivered to the customer. Statistical Quality Control- is the process used to determine how many products should be inspected to calculate a probability that total number of products will meet organization quality standards. Quality Circle- is a small group of workers that meets to discuss quality assurance of a particular project and to communicate their solution to these problems to management directly at a formal presentation session. (1) Obtaining data, whether circle members, specialists, or management (2) Establishing the theme for observation (3) Determining reason for theme’s selection (4) Determining current state of theme situation (5) Determining frequency of action in theme (6) Determining objective of observation (7) Determining target date (8) Completing cause analysis (9) Taking countermeasures (10) Designing and testing new procedure-alone and against objective determined in step 6 (11) Setting target date for implementation (12) Implementing new procedure Automation- is the replacement of human effort by electromechanical devices in such operations as welding, materials handling, design, drafting, and decision making. waldertia https://padlet.com/waldertia/2kfxwg98v9j/wish/63855854 2015-06-28 20:11:40 UTC https://padlet.com/waldertia/2kfxwg98v9j/wish/63855854