G E O R G E by

NEEDS MORE INFORMATION!!

georgenicoleramos1 — 2019-02-25 21:11:22 UTC

Thank you for contacting Wish.

I see there might be any inconvenience and understand how it made you feel frustrated. Can you please clarify or provide more details about your issue? Having a little more information about the situation will help me evaluate and get it sorted faster.

Please be informed that as a valued customer, we are pleased to answer all your concerns. In any case, if you have problems with your order, rest assured that we will stay with you until the situation is resolved.

We're looking forward to your response and providing you further assistance and please let us know if you have any other questions.

ISSUE REFUND IN MISSING ITEMS!!

georgenicoleramos1 — 2019-02-27 20:36:27 UTC

Thanks for getting in touch with us.

I'm sorry to hear that the the parts of the item you received is incomplete or missing. Since you've already accepted our refund offer, I've gone ahead and refunded you for this item. Please allow up to 14 business days for your refund to process back to your original form of payment.

We hope this helps, but please don't hesitate to let us know if you have any other questions.

OFFER REFUND!!

georgenicoleramos1 — 2019-03-20 21:59:53 UTC

Thank you for contacting Wish and for uploading a photo.

I am sorry to hear that you received and incorrect item. At this time, the resolution I can offer you is a full refund for this item. If you’re willing to accept our offer, kindly message back as soon as possible with the following statement:

"Yes, I accept a refund."

We look forward to your reply.

REFUND FOR WISH CASH

georgenicoleramos1 — 2019-04-09 22:07:32 UTC

Thank you for reaching out to us.

I’m sorry to hear that this item is of poor quality. For this inconvenience, I've gone ahead and refunded you for this item back to your original form of payment, Wish Cash. The amount has been automatically added to your Wish Cash balance and is now available for use on your next Wish order.

We hope this helps, but please don't hesitate to let us know if you have any other questions.

BANK ACCOUNT

georgenicoleramos1 — 2019-04-24 21:45:26 UTC

Thanks for getting in touch.

I understand your concern regarding your refund and that you have a new card number. May we ask if your new card is with the same financial institution? If yes, the refund will reach your credit card account with the bank despite the new card number that you possess.

If you no longer have an account with the same financial institution, then please contact the financial institution directly to verify the details of the pending refund; Generally, a physical check will be issued and sent to you for the refund amount in this scenario.

It is recommended for you to provide a valid mailing address to the financial institution if required. We hope this helps, but please let us know if you need further assistance and we are more than happy to help you.

REMOVE ITEMS IN ORDER HISTORY

georgenicoleramos1 — 2019-05-05 23:23:04 UTC

Thank you for contacting Wish.

I understand that you want to remove this item in your order history. Please understand that we are obliged to keep an online history of your transactions because it serves as a reference for all of your previous and current purchases and also enables you to track and locate your orders, request information, as well as refund. Even if you disable your account, the order history remains stored in the file for reasons of transparency.

We truly appreciate your understanding on this matter. If you have any other concerns, please don't hesitate to let us know. Thanks for choosing Wish.

PUSH BACK! WALA GIBAYRAN

georgenicoleramos1 — 2019-05-22 01:27:02 UTC

Thank you for getting in touch with us.

We sincerely apologize for this inconvenience. We would like to help you with this. Please do understand that you cancelled this order before your bank has successfully processed the transaction. Therefore, no deduction happened between your bank and Wish for this order.

We appreciate your understanding and cooperation in this matter.

BUSINESS CALENDAR

georgenicoleramos1 — 2019-06-05 00:48:56 UTC

https://www.timeanddate.com/date/weekdayadd.html?d1=9&m1=5&y1=2019&

Contact Merchant

georgenicoleramos1 — 2019-06-19 03:44:08 UTC

Thank you for contacting Wish.

I understand that you want to know how to contact the store directly. Currently, we do not have the ability to allow our customer to contact the store for security and privacy purposes.

To help you with this, please go to your Wish account and search for the item on the page. You can find the description portion at the bottom of the item and you can see the details in there.

I hope this helps and please let us know and we'll be happy to help.

SHIPPING PER ITEM

georgenicoleramos1 — 2019-06-29 22:56:33 UTC

Thanks for getting in touch with us.

I understand that you have a concern regarding the shipping charge. Shipping cost depends on the store, who sets their own shipping rate. Shipping is charged per product, as many products come from different stores and their shipping cost may vary depending on weight and packaging needs. The destination for the order may also affect the shipping cost.

If you are on the mobile app, you can see the product's estimated shipping rate when you scroll down on the product page. If you are on the website, you can add the product to your cart and view its estimated shipping rate from your cart.

Please don't hesitate to let us know if you have any other questions and we'll be more than happy to help!

Thanks for shopping on Wish.

CANCEL ORDER IN SHIPPED STATE

georgenicoleramos1 — 2019-07-03 22:57:26 UTC

I understand that you want to cancel this order. Based on the order details, it appears that the store has already processed your item so that they can fulfill their commitment to you which is to deliver your package at the earliest possible time. In the meantime, please wait for the item to arrive. This is because changes/cancellations aren't available while your package is in transit. As of this moment, we don't have an option to process a refund right away and I hope you understand.

I can guarantee you that we will make things right for you, as you're always fully covered by our 30-day policy.

Please check this details below for more information:

1. Send us a photo of the item as soon as you received it so we can assist you further.

2. Just in case the order remains undelivered on our promised date(August 6, 2019), do let us know so that we can further assist.

You can find the tracking details in this link below:

https://wish.com/transaction/track?tid=5d1b9ccd8a4c463e953aacbc&vid=5666296652c3692188a98a08

For future purchases, you may cancel an item within 8 hours after checking out, you can cancel your order by tapping 'Cancel Order' under the item from within the Wish app or at www.wish.com/transaction

I appreciate your understanding on this matter. Please let us know if you need further assistance and we are more than happy to help.

Thanks for choosing Wish.

WISH EXPRESS EXPLANATION

georgenicoleramos1 — 2019-07-24 23:37:17 UTC

Thank you for reaching out with this inquiry.

Yes, there is another way for an item to arrive as early as possible. You can try the Wish express shipping method, this would cost a little bit more than the usual shipping cost but will arrive in 5 to 7 days time depending on the item. To know if express shipping is available for the said item that you want to purchase, there will be an orange truck next to the buy button and you will be given an option for an express shipping for the said item.

We hope this helps, but if you have further questions regarding this item please message us as we are happy to help.

EXCESSIVE REFUND

georgenicoleramos1 — 2019-07-30 00:39:07 UTC

Thank you for writing back.

I understand that you want to be refunded on items you didn't received. Since you can not open a ticket on the Wish app as your account was reviewed due to excessive refunds, we need to wait until your account will be back to its good standing. Please understand that opening a ticket is the only way we can refund you for those items. We strive to provide our customers with the best possible service, and must periodically ensure that all consumers on the platform are not unfairly benefiting from our generous refund & return policies.

With regard to your refund and support interactions, we will continue to fully support your purchases once your account is back in good standing. You can get your account back in good standing by continuing to purchase on Wish.

We hope to be able to serve you in the future and hope you can continue to enjoy the shopping experience along with our over 300 million shoppers worldwide.

FREE SHIPPING

georgenicoleramos1 — 2019-08-05 23:27:10 UTC

Thank you for reaching out to us.

We're currently offering free shipping for a limited time when your order meets a minimum amount requirement. In order to receive free shipping, your order must meet this minimum amount.

If not, your order will be charged a flat rate shipping fee for the entire order. This amount was displayed in your cart prior to checking out.

We hope this helps. Let us know if you have any questions.

HOW TO USE POINTS

georgenicoleramos1 — 2019-08-06 00:52:58 UTC

Thank you for reaching out to us.

I've got your inquiry and would like to help you with this. You can use your reward points to redeem coupons and use them with your next purchase. Available coupons will show in your Rewards Wallet for you to use.

Please note that Wish rewards cannot cover shipping fees, as shipping is fulfilled by stores across the world. Promo codes allow you to save even more on your order. To redeem a promo code, please follow these steps:

- Visit your Cart.
- When you're ready to check out, click on the promo code field and type in your code
- Click "Apply". Your cart will be updated to reflect the added discounts.
- Please note that some promo codes may not be used together.

We hope this helps and we are looking forward in helping you with your issues soon.

ACCOUNTS

georgenicoleramos1 — 2019-08-14 05:15:20 UTC

GRAMOS43
Gnr_0126001234567

Gmail acc:
gr012600@gmail.com
GR012600//

georgenicoleramos@gmail.com
Gnr_012600//

oracle
GRAMOS43
oraclepass.1

SERVICE PORTAL
GR004865881
Gnr_012600//

HOW TO ADD ITEMS ON WISHLIST

georgenicoleramos1 — 2019-09-07 04:51:22 UTC

Thank you for contacting Wish.

I am happy to help you with this. You can add an item in your Wishlist by clicking the 'Heart Icon' on each item located below the variation drop down. Once you have click the icon, the item will automatically be added on your Wishlist.

You can view your Wishlist by following below:
1. Go to your Wish profile: http://www.wish.com/profile?uid=58fb9ccbcadefe3267f412ae
2. Locate your Wishlist in the 'Wishlists' section
3. Tap the three dots next to your Wishlist
4. Select 'Make Private' to hide your list from others

We hope this helps, but please don't hesitate to let us know if you have any other questions.

SCREENSHOT CHARGE

georgenicoleramos1 — 2019-09-10 23:43:21 UTC

Thank you for providing more details on this.

I apologize for this inconvenience. To better understand your issue, can you provide a screenshot showing the receipt of the charge you've described? For your security, please avoid providing documents that shows your bank account information. You can attach an image by clicking 'Attach a photo' at the bottom of this message.

We look forward to hearing from you soon.

CORRECTLY FULFILLED

georgenicoleramos1 — 2019-10-08 09:13:27 UTC

Thank you for contacting Wish.

I apologize for this inconvenience. I have looked into this and have confirmed that you ordered color khaki for this item. You can view your order details in the link below:

https://www.wish.com/transaction/5d7c156bfd3cfe46e57d7f7d

We hope this helps and please let us know if there's anything else we can help you with.

REFUNDSSS

georgenicoleramos1 — 2019-11-07 11:21:47 UTC

Thank you for contacting Wish.

I apologize for this inconvenience and would like to help you with this. I have looked into this and have confirmed that $58.00 was amounted to 2 items in this transaction. Since you are only refunded for 1 out of 2 items, you can only see $28.00 credited back to your account.

We hope this helps but please let us know if there's anything else we can help you with.

ZIP CODE

georgenicoleramos1 — 2019-11-17 11:39:30 UTC

Thank you for contacting Wish.

You can find your zip code by visiting USPS.com, hover over the Mail & Ship top menu tab, and select Look Up a ZIP Code. Enter your address (with apartment number, if any), hit Find, and your full address with ZIP+4 will display.

We hope this helps. Thank you for choosing Wish.

WISH APP 2ND TROUBLESHOOT

georgenicoleramos1 — 2019-12-04 06:37:58 UTC

Thank you for providing more information on this.

I can certainly understand your frustration in this matter. Could you please try and open Wish through Web to see if the same issue happens. If so, kindly contact us back.

We look forward to your reply.

WISH CASH PAY LATER

georgenicoleramos1 — 2019-12-10 07:18:13 UTC

Thank you for contacting Wish.

I can certainly understand that you want to pay through Wish Cash for the balance you are overdue. Please be informed that Wish cash can't be used for Pay Later method of payment.

We hope this helps, thank you for choosing Wish.

DOUBLE PAYMENT

georgenicoleramos1 — 2020-01-19 06:11:12 UTC

Thank you for providing more information on this.

I have confirmed that your total order for this transaction is $21.87. Since your Wish Cash available balance is only $11.16, we need an additional $10.71 to complete the total amount of $21.87 and process your order. The reason why you are charged from your credit card is for the remaining charge needed to process your order.

Please be informed that once you have insufficient balance in your Wish Cash to cover up the total amount of your order, you will automatically be charged through the bank you have on file.

We hope this helps, thank you for choosing Wish.

HOW TO PURCHASE WISHCASH

georgenicoleramos1 — 2020-01-27 12:12:48 UTC

Wish Cash can be purchased in mobile iOS/ Android Wish app for US customer's only. Please be informed that US customer's cannot purchase Wish Cash on our Wish website (Wish.com).

Please be informed that Wish Cash cannot be purchased in other markets, all other countries are able to receive or use Wish Cash when they do have Wish Cash balance on their Wish account.

US customers can also purchase Wish Cash at the following participating locations like; 711, CVS, Family Dollar, Ace Cash Express and Casey's General Store.

Once the money is deposited it will be added to your Wish app within 15 minutes.

Any Wish Cash in your available balance will be automatically applied to your next order on Wish. You will see the Wish Cash appear in your cart during checkout.

For more information about Wish Cash, please go to the 'Wish Cash' section of the Wish app and tap 'Info.'

GREETINGS

georgenicoleramos1 — 2020-02-17 11:05:02 UTC

Thank you for contacting Wish.

Thank you for providing the information.

Thank you for getting in touch with us.

Thank you for getting back.

Thank you for your patience in this matter.

I understand this must cause you an inconvenience.

and apologize for this inconvenience.

and apologize how it made you feel frustrated.

I see how this caused you an inconvenience and understand

LOG OUT

georgenicoleramos1 — 2020-02-27 12:26:12 UTC

Thank you for reaching out.

I understand that you want to logout from your Wish account. Please follow the steps below on how to delete card details:

1. Go to wish.com or the Wish app.
2. Tap on your profile and scroll down to the bottom section.
3. Click the logout option.

We hope this helps, but please don't hesitate to let us know if you have any other questions.

UNBLOCK

georgenicoleramos1 — 2020-03-26 12:14:18 UTC

Thank you for contacting us.

We recently received an alert for possible unauthorized use of your account. We placed a temporary hold on your account to protect your financial data. To ensure your security, we logged you out of your Wish account and sent a password reset to your current email. To change your password, simply click on the password reset link on the email. Once logged in, please check your payment and address settings to verify your information. I have removed the hold on your account, so you should be able to shop on Wish, access your order history, and contact support for assistance.

Please let me know if there’s anything else I can do to assist you at this time.

Thank you for shopping at Wish!

NO BLOCKS

georgenicoleramos1 — 2020-04-29 11:37:22 UTC

Thank you for contacting us.

Based on your account information don't see any blocks on your Wish account associated with , so you should be able to shop without any problems.

Feel free to contact us again if you have any questions, and we'll be happy to assist you.

LOAN PAYMENT

georgenicoleramos1 — 2020-05-04 08:42:09 UTC

Thank you for getting back.

I have confirmed that the payment is form the order made on 2020-04-16. Since Pay Later payment option is used for this order, you are charged twice for the amount of $4.17 in total of $8.34 which is the total payment of your order.

You can view it in the link below:
https://www.wish.com/transaction/5e98677fdf13991f385bc89c

We appreciate your patience and look forward to hearing back!

FACEBOOK LOGIN

georgenicoleramos1 — 2020-06-11 07:42:25 UTC

Thanks for reaching out. As you registered your Wish account through the Facebook option, you'll need to access your Facebook account in order to access your Wish account. Generally, it's not possible to access your Wish account separately from Facebook. If you no longer have your Facebook account, it's possible that you won't be able to access your Wish account. As a result, you may consider creating a new Wish account using your email address.

georgenicoleramos1 — 2020-07-09 01:54:36 UTC

cold feelngs in a cold early morning.
on my way to distract myself
from thinking of things i can't handle
and i keep losing myself

said u love me but it doesnt show
everytime im away u dont ask if im okay
tryn to understand every stupid excuses u make
can u also do that for me?

C Am G
baby, can you call me first?
Am F
ask if im doing fine.
C
Please reach out to me for the
Am G
last time.
Am F
promise ill never beg u again.
C Am G
bring back the first time ure feeling
Am
when you asked you'll take me
F
home.

always trying myself hard.
wondering if you also do the same.
sorry if im over dramatic
i just cant help myself,

giving off millions of chances
i dont know if u know
i hope atleast u know
but this will be the last time
ull ever hear me sing again.

georgenicoleramos1 — 2020-07-13 06:12:11 UTC

I acknowledge the given discussion and if I failed to follow the action plan/process mentioned during the coaching/discussion will lead to progressive disciplinary action.

georgenicoleramos1 — 2020-07-29 01:30:15 UTC

Was about to write a song for you.
Have so many thoughts in my head and my heart too
One line and its enough
Dont know what's gonna be my next drop.

Maybe this feeling is just too heavy
Pens and paper can't carry
Each word written with eyes teary
Coz songs no longer bring u back to me.

What should i do?
writing's my only outlet but can't write about u
is this feeling only temporary?
if so, please tell me u dont miss me.

i hope this song is enough
it might not have the exact words i wanna say,
i hope it explains well, this is tough

Microsoft acc:

georgenicoleramos1 — 2020-08-13 14:00:45 UTC

GR004865881@alorica.com
Gnr!0126001234567

georgenicoleramos1 — 2020-08-20 11:27:46 UTC

https://account.activedirectory.windowsazure.com/r#/applications

COVER LETTER

georgenicoleramos1 — 2021-02-07 07:53:50 UTC

I am interested in the Customer Service Representative position advertised. I am currently employed as a Customer Service Representative at Alorica Teleservices, Inc. and believe that the skills I have best suit the qualifications this job is looking for. I am working on improving my skills and knowledge in this field and it will be much better if I share it with you by accepting my offer in this job. I am certain that the skills and experience I have gained at this position make me an ideal candidate for the job of customer service representative.

As a customer service representative, I have developed good comprehension and patience of customer's issues. For example, one of the main topic I am professional at is handling customer's payment issues, order tracking and product issues and making sure they understand every detail and information I give them. Additionally, as an email support, I make sure that the email I send to the customer is concise and professional, and that makes my role as a customer service representative more effective.

This duty requires a lot of patience and understanding of customer's issues specially customers who have high temper. And I know I am capable enough of handling these type of customers. Not just making them satisfy with my service but having them leave a good feedback to me and the company I am working with.