[discussion topic goes here] by Ayesha Sultana

44w4twz8bn — 2025-09-12 08:48:26 UTC

It creates a memorable moment as much as buying the products, also more or less Ruth was building relationships to create a more loyal customer experience which is more than buying a product!

2025-09-12 08:49:33 UTC

1) it shows that selling a product is just about what you buy, but selling a feeling makes you connect with it. The feeling is what makes people remember and want to come back.

2)They can make customers feel good about themselves or feel like they’re part of something.

3)Yes, when staff are friendly and helpful it makes me want to go back. I remember the good experience more than just what I bought.

4) It links because businesses use customer experience to stand out. Good feelings and good service keep people loyal, not just the product itself

2025-09-12 08:50:43 UTC

Taylor

When your selling a product people may only come back to the store every now and then and will also buy from other stores whereas if you sell feeling then people will become loyal to your shop as you have built a good relationship with them and they feel they can trust you therefore will always come to your shop.

2025-09-12 08:51:42 UTC

Vithusha

The story shows that what really builds loyalty isn’t just what you buy (the product), but how you feel during the buying process and afterwards.

2025-09-12 08:53:47 UTC

1)difference between selling an experience and feelings rather then a product is that it helps to build more memorable moments from the service which can help when it comes to building relationships with customers and loyalty.

2)businesses can make the customers feel positive about the experience and make them feel like they have a positive part to play.

3)Yes because if the staff members share a positive experience it makes me want to return because of the positive memories linked to the business.

2025-09-12 08:54:12 UTC

The difference between selling a feeling and a product is when selling a feeling you are building a bond with the customer to form a loyalty so that this customer can return in the future.

2025-09-12 08:55:53 UTC

1) it tells us that selling a feeling creates a moment to remember much more then just buying a product and rush constructed a bond to create a good customer experience and build loyalty.

2) if customers leave happy and excited to come back it means a good job has been done in building stronger customer loyalty.

3) Yes, i felt good about the customer service and the product i received which made me want to continue shopping there.

4) it relates because in order for businesses to build customer loyalty they need to build their brand image and can do so through customer loyalty and creating good feelings.

2025-09-12 08:56:52 UTC

selling a feeling targets a customers emotional experience and desires whereas selling a product offers a visible solution and makes the brand more memorable and effective

2025-09-12 08:57:11 UTC

1 It shows that selling a product focuses only on what the item does, but selling a feeling connects with the customer on an emotional level.

2 Businesses can use emotion by creating positive, memorable experiences that make customers feel valued and understood. By connecting with customers’ identity such as their values, lifestyle, or aspirations they strengthen loyalty because people feel the brand reflects who they are.

2025-09-12 08:58:21 UTC

2) businesses can use emotion and identity to build stronger customer loyalty by relating to the customer, this makes the customer understand you more and makes them feel like buying a product just because of the good time they had there.

3)yes i have for example nike where i buy my shoes from