ENGLISH FOR OCCUPATIONAL PURPOSES SEPT 20 (04) by Riza

Communication Process

monshz73 — 2020-09-14 01:25:54 UTC

1. What are the elements involved in a communication process?
2. Describe the process involved in a communication.

MUHAMMAD NAZHAN BIN ABU HASSAN (012019070483)

2020-09-20 16:09:29 UTC

SCHEME OF WORK SEM SEPT 20

monshz73 — 2020-09-21 01:17:51 UTC

ASSIGNMENT INSTRUCTION

monshz73 — 2020-09-21 01:35:39 UTC

Writing business letters

monshz73 — 2020-09-21 01:44:59 UTC

There are many types of business letters. Some impart good news and some give negative news. What are the examples of good news letters? What about examples of negative news letters? In writing business letters, you need to understand the type of letter you are writing, then decide on what kind of strategy you will be using. There are 2 strategies: Direct and indirect

INDIRECT STRATEGY, NEGATIVE NEWS

monshz73 — 2020-09-21 01:45:05 UTC

A bad news message (or negative news message) delivers news that the audience does not want to hear, read, or receive. Delivering negative news is never easy. Whether you are informing someone they are being laid off or providing constructive criticism on their job performance, how you choose to deliver the message can influence its response (Bovee & Thill, 2010).

Business Correspondence

monshz73 — 2020-09-21 01:45:35 UTC

Annual Reward Letter

atiyahfilzahanis — 2020-09-21 03:16:59 UTC

Dear Stephanie,

We are pleased to present you with your 2020 award in the amount of RM 5000. This bonus award reflects your excellent performance, the contributions you made and the goals achieved on behalf of PETRONAS Berhad during the past year. We appreciate your ongoing dedication to the continuing development and growth of the company.

Please accept this bonus with our regards and best wishes for a successful start of our new fiscal period and your continuing contributions to the company in the new period.

Flexible Working Hours

thekenoneill — 2020-09-21 03:39:25 UTC

Dear staffs,

We are happy to announce that our company has decided to implement flexible working hours. There are few schedules that we planned that can be choose by you : 8 am to 4 pm, 9am to 5 pm and 10 am to 6 pm. There will be limited person to choose the schedule slot. We will provide a google form link to let you to choose the schedule.

We hope that this benefit will improve the efficiency of work.

Sincerely,

Fahmi Openg,

HR Manager

TEAM Wonderpets (updated)

2020-09-21 03:40:39 UTC

2020-09-21 03:46:32 UTC

Annual Bonus
Dear employees,

We are pleased to inform the annual bonus of three months salary will be given to all employees. This bonus award reflects everyone excellent performance, the contributions made and goals achieved on behalf of the company in the past year. We appreciate everyone dedication to the continuing development and growth of the company.

Please accept this bonus with our regards and best wishes for a successful start of our new fiscal period and continuing to contribute to the company in the future.

Staff termination

2020-09-22 08:05:39 UTC

Dear Thomas,
We appreciate your services at this company for the past years. You handled our biggest problems with ease, you have been such a big help for our maintenance team for this airline.

Due to the Movement Control Order (MCO) announced by the government, we cannot travel out or into Malaysia. We cannot run our business because all of the flights are canceled. Since all flights are suspended, there are no airplanes to be serviced.

Therefore we Have to let go of 40% of our staff and you are included. We will compensate you with 2 months of salary. If you need any recommendation letter or any help we will gladly provide it. Once our company are a bit stable we will gladly to Call you back for your service.

That's all from us

INDIRECT STRATEGY, NEGATIVE- NEWS LETTER

atiyahfilzahanis — 2020-09-22 08:06:42 UTC

INDIRECT STRATEGY, NEGATIVE- NEWS LETTER

SKSK Corporation

04 Loko Loko,

40100 Subang Jaya,

Selangor

22^nd September 2020

Ms. Hanny Sabrina

WeEat Sdn Berhad

56000 Kuala Lumpur,

W.P Kuala Lumpur.

Dear Ms Hanny Sabrina,

We thank you for the service you have provided for this company throughout the year. We are satisfied with the food and refreshment provided as it is high quality. Unfortunately, the company’s financial have been unstable due to the current pandemic of the Covid-19 issue.

Consequently, we are hereby to notify that we are unable to renew the contract and will instead terminate on its natural expiration on 9^th October 2020.

We look forward to working with you in the future.

Best regards,

Mr. Khairy Naim

Sponsorship Relations Executive

SKSK Corporation.

Thank you.

Letters of enquiry

monshz73 — 2020-09-28 01:34:32 UTC

Written when we need to ask for more information concerning a product, services, publication or procedure that interests us.

Task
You own a small company which retails clothing and you are interested in garments exhibited by a Taiwanese company at the recent Kuala Lumpur Textiles Trade Fair. The clothing would probably sell well in cities around Malaysia. Write an enquiry according to the details requesting for:

· Catalogues for The Womanly Yifu apparel.

· Other clothing ranges manufactured.

· Range of clothing for older women.

· Wholesale prices.

Details
Your name and address
- Nurul Amyrah Saad
City Lady Apparel,
12/22, Jalan Equestrian Off Persiaran Sukan, Section 13 40100 Shah Alam, Selangor.

Supplier’s name and address Miss Rainie Yang,
Marketing Manager,
The Womanly Yifu, Block 15/12, Eng Shang Road, 105, Songshan District., Taipei City, Taiwan

Complaint letter

monshz73 — 2020-09-28 01:35:29 UTC

A complaint letter can be an effective way to resolve issues pertaining to bad products or services. Learning how to write a complaint letter that gets attention will get you the results you want.

Complaint letter

monshz73 — 2020-09-28 01:35:38 UTC

Before we learn about writing a complaint letter, some exercises would help you to build the right vocabulary.

Sample of complaint letter

monshz73 — 2020-09-28 01:35:43 UTC

Tutorial for complaint letter

monshz73 — 2020-09-29 07:02:02 UTC

Exercise for complaint letter

monshz73 — 2020-09-29 07:03:33 UTC

ASSIGNMENT RUBRICS (PRESENTATION)

monshz73 — 2020-10-05 01:03:31 UTC

ASSIGNMENT RUBRICS (BUSINESS LETTERS)

monshz73 — 2020-10-05 01:03:37 UTC

EMAILS and MEMOS

monshz73 — 2020-10-06 06:42:04 UTC

monshz73 — 2020-10-06 07:03:54 UTC

Cover letter

monshz73 — 2020-10-19 01:29:39 UTC

HOW TO WRITE A COVER LETTER
Purpose : A cover letter is the first piece of information about yourself that your potential employer will read. The main function of a cover letter is to highlight the position you are applying and the skills you possess. The cover letter has to be tailored towards specific jobs you are applying to. A cover letter provides an opportunity to introduce yourself, highlight the key points from your resume, and be considered for a job interview.

COVER LETTER

monshz73 — 2020-10-19 01:37:51 UTC

Structure of a cover letter

monshz73 — 2020-10-19 01:46:22 UTC

Writing your personal brand

monshz73 — 2020-10-19 02:02:20 UTC

Lingeswaran

lingeswaran780 — 2020-10-19 03:50:00 UTC

FEEDBACK:
Very generalized description. I don't see any of your strengths.

2020-10-19 03:53:47 UTC

Luvaneswaran Kalaiarasu
FEEDback:
This is very general description. Cheerful is not a good adjective to describe professionalism at work.

Dina Ahmed

cakedina — 2020-10-19 03:55:09 UTC

FEEDBACK:
I think you can be more specific in your professional goals. Probably a specific timeline? From what I have read, it reflects that you are passionate about your industry, have a strong/determined character. Link these attributes with the company/business you want to work at.

NUR DANIA AFRINA BT ZAINI

daniafrna04 — 2020-10-19 03:55:54 UTC

PETRONAS BERHAD

Think about attrtibute to a company. Describe your attitude in workplace such optimistic etc

- Initiatives (Always comitted to any kind of task that fulfill the duties of my position and could develop new ideas to male the company even better) I think a better word is proactive.
- Helpfulness/Teamwork with colleagues (assisting clients with their needs or helping co-workers accomplish overall company goals)
Find a better word other than helpful. It is quite basic.
- Innovative (like to try something new or finding a different way to do things, simplest term a person who always think outside of the box)
- Optimistic (believe tht future conditions will work out for the best)
- Effectively communicate/ interactive (can communicate well even with a new person/new client) You can describe yourself as being a strong communicator, having the ability to interact well with people.

Think 3 professional goals tht u like to achieve
- As a Public Relations Practitioner, boosting my networking abilities especially with clients, media and other companies would be an impressive goal as employee to my dream job company
- Gain new skills and knowledge from different experiences people especially in PR field and widely to other scope.
- Can be bold, confident and strong that could inspire a new generation

Name a unique trait
- Determination How is this unique?

The company tht you like to have a career and try to find a match
- PETRONAS BERHAD
- A corporate communication company that mostly relates to PR scope who liaise with different clients and project
- Definitely company tht requires good PR professional that could be as communication person/spokepersons.
Do your characteristics match with what Petronas is looking for?

Nur Irfan Khan Bin Razlan

2020-10-19 03:57:27 UTC

(>_<)
FEEDBACK:
Based on d description that u guys gave in class, do you think that you have the characteristics in engineering?

Muhammad Nazhan Bin Abu Hassan

2020-10-19 03:58:22 UTC

FEEDBACK:
Can you be a bit more specific in your professional goals? Especially the third one.
Your characteristics at the workplace looks okay.

Muhammad faris bin yun hanimi

2020-10-19 04:00:22 UTC

company

exxonmobil
petronas
MOSTI - under goverment ministry of science, technology and innovation.
Find out what these companies are looking for in an employee.

professional goals

boost your networking abilities
Become an Expert in Your Field.
start my own business
This is very general. Do you have a time line to achieve this?

Positive Personality Traits

Adaptability and compatibility are great traits that can help you get along with others.
Compassion and understanding mean you relate well to others.
Patience is a virtue and also a good personality trait.
Loyalty is a good quality to possess, making others trust you.
IS this really your personality?

2020-10-19 04:03:30 UTC

faiq aiman
FEEDBACK:
Mr Faiq, be specific when describing about your characteristics. e.g Positive minded / responsible.
Your professional goals are a bit unclear. No time line given.

Name: ELYAS REDZUAN GOH ID: 012019090681

2020-10-19 04:03:40 UTC

Company:
1. Civil and structural engineering sdn bhd
2. BMW and Mercedes-Benz industry

Story:
Back in 2018, of my diploma internship. I working at NERA Telecommunications where the company's project based on building a store that provide internet services. I learned how telecommunication project flow and it really challenging too. However, I would love to see myself either work in Civil and Architectural company or Automotive industries, because these two industry are really interesting to learn and develop industry's project.
Goals:
1. Civil engineer & Architecture
Do you have a timeline to achieve this?

2. To start my career in a high-level professional setting, to pursue an entry-level role.

3. I'm seeking to secure a challenging role in a prestigious company in order to develop my experience, expertise and knowledge.
Try to link your dream company/job with the attributes that you have.

4. I'm a highly organised and hard-working person looking to gain practical experience in a responsible role.

5. Flexibility, I can be adapt rapidly to changing market circumstances. Employers need staff who are willing to shift gears and adjust as needed.

1998rezaf — 2020-10-19 04:04:39 UTC

Alstom pacific sdn bhd
FEEDBACK:
I can't really read this.

Lee Mei Teng

2020-10-19 04:04:48 UTC

Company:
- intel
- nippon electric glass (M) Sdn Bhd

Story:
In February 2019, I had my internship at Ann Too Steel at Shah Alam. My job was follow technician to learn something that related to hand on. Like measuring the speed of the a machine and fixing electrical machines when there is break down. In the process of working there, I learn that how important it is for an engineer to communicate with technician. As an engineer we have to learn solve the problem that the technician facing and make it convenient and efficient for them. The things I learned in there was on electrical parts, I would like to learn something related to electronics. That's the reason on why I chooses the two company (Intel and Nippon electric glass (M) Sdn Bhd).

unique trails:
- a very detail person
- calm person when I have to solve a problem.
These are not unique traits.

3 goal professional
-become more effective, independent and confident self- learning learner (how is this a professional goal. You need to be specific)
- be senior engineering by 35.
- improve my critical thinking and solving skill (not really a professional goal)

attitude in workplace
- good attendance and punctuality (good time management/highly disciplined)
- willing to learn new things

sumpinglaurel — 2020-10-19 04:08:09 UTC

Laurel Sumping
FEEDBACK:
Earn a lot of money is not really a professional goal. I don't recommend you to say this in an interview. When working, people are looking at gaining reputation first, the $ will of course come once you are established.

2020-10-19 04:11:30 UTC

FEEDBACK:
You need to identify which of the attributes that you listed are relevant to your industry.
Be specific with you professional goals.

NURFATIN HAZIMAH BINTI MUHAMMAD IMRAN

nurfatinhazimah — 2020-10-19 04:24:46 UTC

INTELECTASIA CONSULTANCY

Attitude in the workplace

- Take professionalism seriously. Professionalism is very imporant. Always seperate personal matters within the workplace.
- Having a positive attitude in the workplace motivates oneself and others within the workplace.
- Adaptability can help adjust to the environment. It's good within the workplace.

3 professional goals to achieve

- As a PR Practitioner, striving to open up to new knowledge, skills and environment. Everyday should be a learning opportunity to become better.
- Take a course to sharpen skills. With the skills gained, improve it more and more.
What skills? Can you be a bit more specific?
- Build networking. Daily activity at work is bench marked by how many contacts to have and the amount of outreach that has been made.
How is this a professional goal?

A Unique trait
- Determined. I will get buried in my work and the determination to strive will have me have my work done immediately Not really a unique trait.

A company to find a career in and find a match
INTELECTASIA CONSULTANCY
- One of the top PR firms and the job scope mainly covers crisis communication and corporate communications and liaising with people locally and internationally.
Do you think you have the characteristics that they are looking for? Try to pinpoint what those attributes are.

REVISION- TASK OF THE DAY

monshz73 — 2020-10-26 01:35:14 UTC

Review the question below. Identify the key points that are needed. Construct the cover letter and post your work here.

Revision

2020-10-26 03:06:24 UTC

Muhammad Nazhan Bin Abu Hassan (012019070483)

1998rezaf — 2020-10-26 03:13:45 UTC

cakedina — 2020-10-26 03:18:36 UTC

kenoneill99 — 2020-10-26 03:44:44 UTC

2020-10-26 03:48:21 UTC

Lee Mei Teng

2020-10-26 03:55:54 UTC

NUR DANIA AFRINA BT ZAINI 012019090795

daniafrna04 — 2020-10-26 03:57:11 UTC

Faiq Aiman bin Hammad

2020-10-26 04:02:33 UTC

lingeswaran780 — 2020-10-26 04:14:54 UTC

2020-10-26 04:30:56 UTC

Ummar Idraqi

ATIYAH FILZAH ANIS BINTI AHMAD TERMIZI

atiyahfilzahanis — 2020-10-26 04:31:19 UTC

012019091584

Nur Syakirah Afifah Binti Mohd Sazali

kirrazali — 2020-10-26 05:08:17 UTC

012020071505

AHMAD FAIZ BIN AHMAD RUBIL

faiz1acc — 2020-10-26 05:33:31 UTC

012019091160

Elyas Redzuan Goh Bin Harith Erawan Goh

elyasredzuangoh88 — 2020-10-26 06:36:03 UTC

012019090681

MUHAMMAD FAHMI BIN AMAN

2020-10-26 06:50:34 UTC

012020020676

Roger Enteri

2020-10-26 07:30:59 UTC

01201907018

2020-10-26 08:46:27 UTC

Muhammad aiman hakimi(012019090901)

Muhammad aidel aleef 012019090902

2020-10-26 08:57:31 UTC

Luvaneswaran Kalaiarasu

2020-10-27 05:20:02 UTC

MSE

monshz73 — 2020-10-27 07:53:37 UTC

C.V or Resume?

monshz73 — 2020-11-06 07:36:32 UTC

In U.K. it is called C.V (Curriculum Vitae) which in Latin means ‘(the) course of (my) life’.
In US, it is called resume which is basically French for 'summary'

1. The main difference between a resume and CV is the length and amount of detail.

Difference between C.V. and resume.

monshz73 — 2020-11-06 07:36:42 UTC

Read the two articles and come up with a list of similarities and differences between C.V and resume.
Which would a fresh graduate use?

TASK OF THE DAY

monshz73 — 2020-11-06 07:37:07 UTC

1. Go through the two articles attached.
2. Identify the similiarities & differences between C.V. and resume. Create a mind map for this.

The basics of writing a C.V

monshz73 — 2020-11-10 05:56:25 UTC

Personal Profile in C.V

monshz73 — 2020-11-10 06:25:00 UTC

A personal profile, also known as a personal statement, career objective and professional profile, is one of the most important aspects of your CV. It’s a short paragraph that sits just underneath your name and contact details giving prospective employers an overview of who you are and what you’re all about.

Try to address the following in your profile:

Who are you?
What can you offer the company?
What are your career goals?

Examples of bad personal profile

monshz73 — 2020-11-10 06:25:06 UTC

I am a hard-working individual who enjoys working. I am excellent at meeting deadlines. I have two years of experience in business, and I would like to contribute to a business with my excellent skills and past work experience.

Revised version
A motivated, adaptable and responsible Computing graduate seeking a position in an IT position which will utilise the professional and technical skills developed through past work experiences in this field. I have a methodical, customer-focused approach to work and a strong drive to see things through to completion.

Examples of personal profile

monshz73 — 2020-11-10 06:25:11 UTC

1. This is a sample for fresh graduate.

Examples of personal profile

monshz73 — 2020-11-10 06:25:16 UTC

2. Sample of those who have working experience looking for a new position.

FINAL PROJECT - INSTRUCTIONS

monshz73 — 2020-11-20 03:13:01 UTC

FINAL PROJECT - INTERVIEW RUBRICS

monshz73 — 2020-11-20 03:14:37 UTC

FINAL PROJECT - CV RUBRICS

monshz73 — 2020-11-20 03:18:37 UTC

PERSONAL PROFILE

monshz73 — 2020-11-23 01:43:28 UTC

Words to use when writing your C.V/resume - POWER VERBS

monshz73 — 2020-11-23 01:55:35 UTC

POWER VERBS

monshz73 — 2020-11-24 05:49:43 UTC

monshz73 — 2020-11-30 01:53:23 UTC

FINAL PROJECT
1. The final project grping is around 6 people per grp. Decide with your grp members if you want to maintain your grp or combine with another grp.
2. If you are forming a new grp, please post d new names in WA grp.
3. Look at the instruction in eklas for further details abt the FP.
4. Please utilise this time to start finding job advertisement for the FP. Make sure it is relevant to every member of your grp. Try to find job advert for fresh graduates.
5. I will check your progress at the end of the class.

Interview skills

monshz73 — 2020-12-01 02:39:23 UTC

TYPES OF INTERVIEW

monshz73 — 2020-12-01 02:51:54 UTC

TASK :
Read the attached article. In your project group, identify the types of interview listed and come up with the advantages & disadvantages of each type.
Post your findings in padlet either in the form of a list or mindmap. We will discuss this in class.

Types of interview

kenoneill99 — 2020-12-01 14:29:42 UTC

Advantages and Disadvantages

8 COMMON INTERVIEW QUESTIONS

monshz73 — 2020-12-07 02:00:03 UTC

1. Tell me about yourself.
2. What are your strengths?
3. What are your weaknesses?
4. Where do you see yourself in 5 years?
5. What do you know about our company?
6. How well do you handle change?
7. Do you work well under pressure?
8. How do you make important decisions?
9. what experience do you have that relates to this job?
10. Do you have any questions for us?

TELL ME ABOUT YOURSELF

monshz73 — 2020-12-07 02:01:32 UTC

STAR model

monshz73 — 2020-12-08 06:03:21 UTC

Practicing interview skills

monshz73 — 2020-12-08 06:03:56 UTC

STAR technique

monshz73 — 2020-12-08 06:14:32 UTC