https://padlet.com/dagostino_vicky/2ft3b4mccdx92int Let's share our experience en-us 2020-08-26 20:36:09 UTC 2025-12-20 00:18:38 UTC hello@padlet.com https://padlet.net/icons/png/1f436.png https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703417922 Training - 2 hr session (went faster than expected) - 1 group, due to small size of the office
2 main topics - financial and non-financial
Used Polly (hiccups - lessons learnt, need to do a dry run before)

]]> 2020-08-27 18:18:52 UTC https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703417922 https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703421105 Amy
Rochelle
Gregory

]]> 2020-08-27 18:19:41 UTC https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703421105 https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703422924 good preparation 
the amount of questions was surprising 
there was follow up on the questions
The TL participation was surprising 
sessions were done for about 2-3 hours ]]> 2020-08-27 18:20:10 UTC https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703422924 https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703427289 Divided groups per role
Longest one 2 hours and a half
Used Polly (find a way around Teams update)
Surprised about Team leaders great engagement
Created a microsoft teams group]]> 2020-08-27 18:21:30 UTC https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703427289 https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703427871 Several sessions by role
Use of Polly- changes due to MsTeams update
Back-up plan use of iPad
Posting key points after training

]]> 2020-08-27 18:21:41 UTC https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703427871 https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703432471 Engagement of the operations staff 
Lot of questions 
No negative feedback during the session. 
Positive feedback from the COO.]]> 2020-08-27 18:23:03 UTC https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703432471 https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703433120 Engagement of operational staff
no questioning of why this change was necessary
feedback from COO was very usefull  

]]> 2020-08-27 18:23:15 UTC https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703433120 https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703439948 5 questions survey 2-3 days before the trainings to plan the training 
Preparation 
Surprised by the participation of the management (REP - COO)
No negative feedbacks ]]> 2020-08-27 18:25:20 UTC https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703439948 https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703444182 Training -  1 group session over several days in order to reduce time per day
Training went smoothly (took less time than anticipated)
MS Teams used - sessions recorded
Standard Presentations that were shared by WLMS/Convergence group was very useful
Polly used
Client Master - hands on/ live demo]]> 2020-08-27 18:26:41 UTC https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703444182 https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703453305 Separate sessions (OA, PTL, Rep)
Lots of feedback from group
Expectations of the session were met
Another session planned for after implementation of new WLMS in Sept.
Content of presentations was easy to follow and present
Difficult questions encountered and WLMS/ Convergence was able to respond adequately]]> 2020-08-27 18:29:41 UTC https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703453305 dagostino_vicky https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703458792 2020-08-27 18:31:22 UTC https://padlet.com/dagostino_vicky/2ft3b4mccdx92int/wish/703458792