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      <title>CNFPT - Formation &quot; Accueil : la gestion de situations conflictuelles &quot; by </title>
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      <pubDate>2025-03-22 10:43:22 UTC</pubDate>
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         <title>SUPPORT DE FORMATION</title>
         <author>helenekerloch1</author>
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         <description><![CDATA[<p>Support " Analyse de nos propres comportements face aux conflits"</p>]]></description>
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         <title>SUPPORT DE FORMATION</title>
         <author>helenekerloch1</author>
         <link>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3377423054</link>
         <description><![CDATA[<p>Support "Prévenir les situations de tensions"</p>]]></description>
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         <pubDate>2025-03-22 10:43:22 UTC</pubDate>
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         <title>SUPPORT DE FORMATION</title>
         <author>helenekerloch1</author>
         <link>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3377423063</link>
         <description><![CDATA[<p>Support "Comprendre le conflit"</p>]]></description>
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         <pubDate>2025-03-22 10:43:22 UTC</pubDate>
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         <title>SUPPORT DE FORMATION</title>
         <author>helenekerloch1</author>
         <link>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3377423072</link>
         <description><![CDATA[<p>Support "Traiter le conflit "</p>]]></description>
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         <pubDate>2025-03-22 10:43:22 UTC</pubDate>
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         <title>VIDEO : Les croyances </title>
         <author>helenekerloch1</author>
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         <pubDate>2025-03-22 10:49:18 UTC</pubDate>
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         <title>VIDEO : Les émotions</title>
         <author>helenekerloch1</author>
         <link>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3377425683</link>
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         <pubDate>2025-03-22 10:49:47 UTC</pubDate>
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         <title>Autodiagnostic du quotient émotionnel</title>
         <author>helenekerloch1</author>
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         <pubDate>2025-03-22 10:50:32 UTC</pubDate>
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      <item>
         <title>VIDEO &quot;Les 12 obstacles en communication&quot; </title>
         <author>helenekerloch1</author>
         <link>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3377426818</link>
         <description><![CDATA[]]></description>
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         <pubDate>2025-03-22 10:52:25 UTC</pubDate>
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         <title>Fiche RECAP : l&#39;écoute active </title>
         <author>helenekerloch1</author>
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         <pubDate>2025-03-22 10:54:09 UTC</pubDate>
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         <title>Fiche RECAP : Réaliser un feed-back efficace</title>
         <author>helenekerloch1</author>
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         <pubDate>2025-03-22 10:56:17 UTC</pubDate>
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         <title>Grille d&#39;analyse d&#39;une situation de tension</title>
         <author>helenekerloch1</author>
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         <pubDate>2025-03-22 10:59:05 UTC</pubDate>
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         <title>VIDEO : Communication assertive</title>
         <author>helenekerloch1</author>
         <link>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3489552801</link>
         <description><![CDATA[]]></description>
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         <pubDate>2025-06-13 13:29:38 UTC</pubDate>
         <guid>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3489552801</guid>
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         <title>VIDEO : Pratiquer l&#39;écoute active </title>
         <author>helenekerloch1</author>
         <link>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3489561905</link>
         <description><![CDATA[]]></description>
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         <pubDate>2025-06-13 13:40:47 UTC</pubDate>
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      <item>
         <title>Video : La boule noire - &quot;Je suis donc tu es&quot; </title>
         <author>helenekerloch1</author>
         <link>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3497593100</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://www.youtube.com/watch?v=AbE38wYdtrs" />
         <pubDate>2025-06-21 06:15:52 UTC</pubDate>
         <guid>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3497593100</guid>
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         <title>VIDEO : Tension lors d&#39;un accueil physique - Bonnes pratiques</title>
         <author>helenekerloch1</author>
         <link>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3637134307</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://www.youtube.com/watch?v=-Ra8Ws_QclA&amp;t=4s" />
         <pubDate>2025-10-17 05:53:44 UTC</pubDate>
         <guid>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3637134307</guid>
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         <title>VIDEO : Tension lors d&#39;un accueil téléphonique - Bonnes pratiques</title>
         <author>helenekerloch1</author>
         <link>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3637135564</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://www.youtube.com/watch?v=NR6R9auCohg" />
         <pubDate>2025-10-17 05:54:36 UTC</pubDate>
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      <item>
         <title>VIDEO : La &quot;vérité&quot; </title>
         <author>helenekerloch1</author>
         <link>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3659975289</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://www.youtube.com/watch?v=VD4ne7VuFVs" />
         <pubDate>2025-10-31 07:09:11 UTC</pubDate>
         <guid>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3659975289</guid>
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      <item>
         <title>Ecouter, ce n&#39;est pas ...</title>
         <author>helenekerloch1</author>
         <link>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3701185899</link>
         <description><![CDATA[]]></description>
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         <pubDate>2025-11-27 14:21:17 UTC</pubDate>
         <guid>https://padlet.com/helenekerloch1/2fj15547vt8d9kpt/wish/3701185899</guid>
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      <item>
         <title>OBJECTIF ET PROGRAMME </title>
         <author>helenekerloch1</author>
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         <description><![CDATA[]]></description>
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         <pubDate>2026-04-30 06:59:08 UTC</pubDate>
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