What the Tech?! Tremont's Troubleshooting Guide (2019-20 Edition) by Kristin Bugnitz https://padlet.com/kbugnitz/wttt1920 Looking for something to try before you put in a ticket? Solve a problem and want to shout it from the rooftops? Wondering if "it's just you" or there's a bigger tech issue? FINE PRINT: This board is not monitored or affiliated with the tech department. en-us 2019-09-15 14:14:40 UTC 2024-06-07 22:51:15 UTC hello@padlet.com https://padlet.pics/1/image?t=g_auto&url=https%3A%2F%2Fpadlet.net%2Ficons%2Fpng%2F1f92a.png Is there a QR scanner app we can use? kbugnitz https://padlet.com/kbugnitz/wttt1920/wish/384293086 No need anymore! The iPad camera will automatically scan any QR code—See screenshot below!]]> 2019-09-15 14:14:40 UTC https://padlet.com/kbugnitz/wttt1920/wish/384293086 What does a good help desk ticket look like? kbugnitz https://padlet.com/kbugnitz/wttt1920/wish/389227324 helpdesk.uaschools.org

1. Student username: studentlastname.ID

2. Asset tag number: 
underneath barcode on back of iPad
OR
Serial Number of the device: find by following Settings > General > About

3. As much detail about the issue as possible.

Techs may response with follow questions or suggestions so check your email for messages from helpdesk@uaschools.org]]> 2019-09-25 03:47:12 UTC https://padlet.com/kbugnitz/wttt1920/wish/389227324 Will my sub have a computer? kbugnitz https://padlet.com/kbugnitz/wttt1920/wish/391010117 *Updated 9/29*

Yes! We are in the process of adding the following software to all sub laptops:

Mirroring360
*Smart Notebook]]> 2019-09-29 13:52:46 UTC https://padlet.com/kbugnitz/wttt1920/wish/391010117 START HERE: How can I use this Padlet? kbugnitz https://padlet.com/kbugnitz/wttt1920/wish/391011121 *Browse for tech tips & answers to FAQs.
*Ask questions about current tech issues.
*Add a comment if you've found a fix.

COLOR CODE for Quick Browsing:
BLUE Posts are useful for teachers
WHITE Posts are general iPad solutions
YELLOW Post are app-specific

Let's help each other!

FINE PRINT: This board is a collective problem solving space. It is NOT monitored or affiliated with the UA Schools tech department.]]> 2019-09-29 13:59:29 UTC https://padlet.com/kbugnitz/wttt1920/wish/391011121 Can I have support while going through the Apple Teacher training? kbugnitz https://padlet.com/kbugnitz/wttt1920/wish/392231015 Absolutely! See Kristin Bugnitz or one of our many Apple Teachers for help when you need it.

Additionally, a monthly workshop will be available for anyone looking for a comfortable pace, accountability & even Ashland Credit! See the attached doc for the course outline. First meeting is Oct 16th covering the getting to know iPad materials.]]> 2019-10-02 02:04:12 UTC https://padlet.com/kbugnitz/wttt1920/wish/392231015 How do I screen mirror my iPad to my laptop? kbugnitz https://padlet.com/kbugnitz/wttt1920/wish/416274182 See the attached guide for iPad Mirroring Tips!]]> 2019-11-25 17:18:34 UTC https://padlet.com/kbugnitz/wttt1920/wish/416274182