Group 1 - LSA Roles document exercise by Lancaster Library https://padlet.com/Lancaster_Library/2buwkwyiraqmcst en-us 2021-11-10 10:49:00 UTC 2021-11-23 14:21:06 UTC hello@padlet.com https://padlet.net/icons/png/1f3d6.png Read through the LSA role expectations, (focus on LSAs section), and discuss how and if it fits in with your Blue Sky thinking, using your own approach, or questions below to help you. Is there anything missing? Anything that we need to do more of? (e.g. to achieve higher value reach) How well are we working together as a team to achieve something close to the ideal? What are our key priorities at the moment in terms of things to improve if we think about the student/patron perspective? List priorities from most important to least What type of things should we ask our patrons to provide feedback on, to improve our service & how we do things? What are our biggest wins and how do keep them? Lancaster_Library https://padlet.com/Lancaster_Library/2buwkwyiraqmcst/wish/1880940020 2021-11-10 10:51:29 UTC https://padlet.com/Lancaster_Library/2buwkwyiraqmcst/wish/1880940020 LSA role expectations document Lancaster_Library https://padlet.com/Lancaster_Library/2buwkwyiraqmcst/wish/1880969029 2021-11-10 11:09:29 UTC https://padlet.com/Lancaster_Library/2buwkwyiraqmcst/wish/1880969029 sholmes78 https://padlet.com/Lancaster_Library/2buwkwyiraqmcst/wish/1908503201 What's missing: 

- Student welfare. Being aware of unusual behaviours e.g. nesting. Knowing where to signpost students.]]> 2021-11-23 14:12:57 UTC https://padlet.com/Lancaster_Library/2buwkwyiraqmcst/wish/1908503201 sholmes78 https://padlet.com/Lancaster_Library/2buwkwyiraqmcst/wish/1908511730 Feedback:

Turn on chat service feedback

Have people managed to find us when they need help? How long did it take them? Where did they look for us? ]]> 2021-11-23 14:16:11 UTC https://padlet.com/Lancaster_Library/2buwkwyiraqmcst/wish/1908511730 sholmes78 https://padlet.com/Lancaster_Library/2buwkwyiraqmcst/wish/1908521934 What we do best:

- Friendly and welcoming to patrons 
- Not afraid to ask each other questions 

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