•What were the main difficulties faced by staff during the evacuation?

•Do you think staff had sufficient knowledge in dealing with emergencies?

Category: People/Clients

•What were the main difficulties faced by clients during the evacuation?

•Did language barriers contribute to the uncertainty? If so, how?

Category: Process

•Do you think the existing processes/procedures for conducting meetings at Gelos are sufficient?

•Do you believe that staff and clients were briefed on the emergency procedures prior to the meeting?

Category: Environment

•Is the current emergency signage sufficient?

Category: Resources/Equipment

•

•Were the emergency instructions accessible?

•How could we improve signage?

Category: Communication

•How effectively was emergency information/signage conveyed to clients and staff?