Arrived at Menara Hap Seng 3 at 8:15a.m. and inform the front desk to get in the building

Once the security guard give access card to us, we get into the lift and going to floor 15.

When we reached floor 15, HR call us to wait in the meeting room

When clock reaching 8:30a.m.

Orientation with HR - Kavitha Nagaraja

• Giving introduction about the Tokio Marine Insurans (Malaysia)

• Briefly explain the company's benefit, working hours, culture, wearing and etc.

• Taking laptop from IT department

• Taking company access card and keychain

• Introduce each floor that TMIM use in Menara Hap Seng.

Once I had been arrived to underwriting department, the orientation had been passed to my SV - Mrs. Sia Lay Khoon.

Orientation with SV - Mrs. Sia Lay Khoon

• Introduce every colleague in underwriting department

• Introduce Revised Fire Tariff

Learn from Mrs. Sia Lay Khoon to complete Risk Analysis Form (RAF)

request letter for opening

Job assigned

• Change word doc to pdf format

• Complete RAF

• Learn to make client profitability report

Learn property risk (including Risk Survey Guideline) from Underwriting Standing Order & Survey Guide (USO2024)

• Complete RAF

Learn miscellaneous risk from USO2024

Learn to check premium computation

• client profitability report

• RAF

sending onboarding document to human resources department

sending ABC form to risk & compliance department

sending bank details for salary payroll

Learn engineering risk from USO 2024

• client profitability report x 6

• RAF x 2

Learn marine cargo risk from USO2024

• Client profitability report x 6

• RAF x 3

sending checklist to hr

Learn from Mr. Pe Chee Hoe to complete agent performance report

Learn marine hull risk from USO2024

• RAF x 2

• client profitability report

Learn liability risk from USO2024

• Client profitability report x 6

• RAF

Learn personal accident risk from USO2024

Job assigned

• RAF x 4

Learn health risk from USO2024

• Learn to remark for each policy in the RR listing

• Client profitability report x 2

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• RAF

Join Tokio Marine Wellness Programme webinar

Learn motor risk from USO2024

• RAF x 3

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 3

• Client profitability report

• Agent performance report

Learn bond risk from USO2024

• Client profitability report x 3

• Agent performance report

Learn about the reinsurance (treaty and facultative) from USO2024

• RAF x 2

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 3

Learn deviation from UW RFT2.0 Fire Maximum Deviation UW limit

• Sending email to compliance department to seek assistance for TR screening

• RAF

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Learn tariff rating from MU (Tariff) RFT2.0

• Client profitability report x 6

• RAF x 2

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Send email to Property & Misc UW to check terrorism accumulation of the risk location

Learn Self Rating from RFT Self Rating Template

• Client profitability report x 3

Join Warna Warni Aidilfitri celebration with Underwriting & Operations team

Learn general rules for the regulation of fire insurance business in malaysia from Revised Fire Tariff

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Client profitability report

• Update the claim status for claim amount of RM30,000 & above by checking via P Asia system

• RAF x 2

Learn rules for the construction classification of buildings from Revised Fire Tariff

• Learn to prepare placement slip

• Client profitability report

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• RAF

Learn rules for fire consequential loss insurance from Revised Fire Tariff

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• RAF x 3

• Send email to Property & Misc UW to check on terrorism accumulation for the risk location

• Client profitability report

• Agent performance report x 2

Learn schedule of rates and trade / occupation classifications from Revised Fire Tariff

• Send email to Property & Misc UW to check on terrorism accumulation for risk location

• RAF x 2

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• client profitability report x 3

• Send email to Compliance Department to seek assistance of TR screening

Learn special / extraneous perils clauses and endorsements from Revised Fire Tariff

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 3

• Client profitability report x 2

• Agent performance report

• RAF

Learn uniform fire policy conditions from Revised Fire Tariff

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Client profitability report

• UW evaluation form x 2

Learn warranties from Revised Fire Tariff

• UW evaluation form x 2

• Client profitability report x 2

• Send email to Property & Misc UW to check on terrorism accumulation for risk location

Join May Step Challenge in bookdoc app

Join Health Education Talk - Shake It Off : Your Guide To Healthy Blood Pressure webinar

Learn clauses and endorsements from Revised Fire Tariff

• Agent performance report x 2

• Client profitability report

• UW evaluation form x 3

Learn fire extinguishing appliances from Revised Fire Tariff

• Client profitability report x 3

• Prepare policy wordings

• RAF x 2

• UW evaluation form x 2

• Agent performance report x 2

Learn rules for special rating from Revised Fire Tariff

• Client profitability report x 2

• Agent performance report x 2

• RAF

Learn buildings in course of construction from Revised Fire Tariff

• Agent performance report

• RAF

• RR listing remark

Learn houseowners / householders insurance from Revised Fire Tariff

• agent performance report x 4

• UW evaluation form

Learn industrial all risks insurance from Revised Fire Tariff

• Client profitability report

• Agent performance report x 2

Learn insurance of growing trees from Revised Fire Tariff

• RAF

• send email to Compliance department to seek assist of TR screening x 2

• Client profitability report x 3

• Send email to Property & Misc UW to check on terrorism accumulation of the risk location

• Prepare RI placement slip and FAC RI Request Form

Learn fire direct insurance business from Revised Fire Tariff

• RAF x 2

• client profitability report x 3

• complete UW evaluation form from RR listing that instructed by Mohammad Izzat x8

Learn enforcement of the revised fire tariff from RFT

• Send email to Property & Misc UW to check on terrorism accumulation of the risk location

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

• Reply to FAC RI about the question

• Client profitability report x 4

• RAF

• Send email to Liability and Engineering UW to request approval for extension of POI of Contractor all risk & Public liability

• Agent performance report

• Update watching list - Unnamed passenger & ship crew

Learn rules for self-rating for risks with sum insured between RM10 million to RM50 million from Revised Fire Tariff

• Client profitability report x 3

• RAF x 2

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Prepare FAC RI request form and RI placement slip

• Agent performance report x 2

• Send email to FAC RI UW to request FAC RI confirmation

• Client profitability report x 3

• RAF

• Agent performance report

• Send email to Property & Misc UW to check on terrorism accumulation for risk location

• Send email to Compliance department to seek request of TR screening

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

• RAF

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• RAF

• Client profitability report

• Agent performance report

• Send email to RAC RI UW to seek reconfirmation of FAC RI

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Client profitability report x 2

• Agent performance report

• RAF x 2

• Send email to Compliance department to seek request for TR screening x 4

• Client profitability report x 2

• Agent performance report x 2

• UW evaluation form

• RAF x 2

• Agent performance report

• Client profitability report x 2

• RAF x 2

• Tariff

• UW evaluation form

• Client profitability report x 5

• Agent performance report

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 5

• Client profitability report

• send email to MU to request survey report for renewal review purpose x 2

• UW evaluation form

• Agent performance report x 2

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

• Client profitability report x 4

• RAF x 3

• Send email to MU to revise the SI

• Agent performance report

Join Health Education Talk - Plant Powered Planet : Embracing Plant-Based Diets webinar

• RAF x 2

• Agent performance report x 2

• Client profitability report

• Agent performance report

• client profitability report x 3

• RAF

• Send email to Property & Misc UW to check on terrorism accumulation for the risk location

• Client profitability report x 3

• UW evaluation form

• Send email to compliance department to seek assist for TR screening x 2

• Send email to compliance department to seek assist for TR screening x 3

• RAF

• Client profitability report x 4

• Agent performance report

• UW evaluation form

• Send email to compliance department to seek assist for TR screening x 2

• Send email to MU to request supporting information / documents for Seremban Audit

• Client profitability report x 2

• Send email to MU to request additional supporting information / documents for Klang Audit

• Prepare Audit document

Join Relax & Learn: Recreational Sport Injury Prevention webinar

• Send email to Property & Misc UW to check on terrorism accumulation of the risk location

• RAF

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Client profitability report x 5

• UW evaluation form

• Request relevant documents / information from MU

• Send email to MU to review the trade code of the risk location

• RAF

Join A Healthy Lifestyle: Nourishing The Planet & You webinar

• Send email to compliance department to seek assist for TR screening

• RAF

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Client profitability report

• Send email to Property & Misc UW to check on terrorism accumulation of the risk location

• Send email to Liability and Engineering UW to request approval for extension of POI of Contractor all risk & Public liability

• Send email to MU to request survey report for fire referral monitoring purposes

• Send email to MU to request additional information that required by engineering UW for the extension of POI in contractor all risk

• Send email to Property & Misc UW to check on terrorism accumulation of the risk location

• Fire Referral Monitoring for trade code 1810

• UW evaluation form

Join Standardized Fire Quotation & RFT Clauses – Let’s Understand It webinar

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Send email to compliance department to seek assist for TR screening

• RAF x 2

• UW evaluation form

• Client profitability report x 2

• Agent performance report

• Client profitability report x 2

• Send email to engineering UW to request approval for previous extension of POI

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

• agent performance report

• Send email to compliance department to seek assist for TR screening

• UW evaluation form

• UW evaluation form

• Send email to MU to request additional supporting information / documents for Klang audit

• Client profitability report x 2

• Agent performance report

• Risk accumulation report

• Send email to compliance department to seek assist for TR screening

Join Anti-Trust (Competition Law) by Legal & Compliance webinar

• UW evaluation form x 2

• Send email to MU to expedite for the audit klang

• Colouring for the RR listing

• RAF

• Send email to compliance department to seek assist for TR screening

• Prepare audit document

• RAF

• Send email to compliance department to seek assist for TR screening x 2

• UW evaluation form x 5

• Send email to MU to revise building construction

Join Tokio Marine Health Carnival

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• UW evaluation form x 2

• Client profitability report x 5

• RAF x 2

• GPA Quotation slip

Join Tokio Marine Health Carnival

Farewell with Mr. Choo Sing Wah who same team in Strategic Business Underwriting

• Send email to Property & Misc UW to check on terrorism accumulation of the risk location x 4

• Client profitability report x 3

• Renewal Listing - Central & East Coast - colouring

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Send email to compliance department to seek assistance of TR screening x 2

• Send email to MU to request supporting documents and information for audit purpose

• RAF

• UW evaluation form x 3

• client profitability report

• UW evaluation renewal update

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Send email to Property & Misc UW to check on risk accumulation of the risk location x 2

• UW evaluation form x 2

Join Meal Prep 101 : Fueling Health For Busy Bees webinar

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

• Client profitability report x 4

• Client claims details report

• Send email to Compliance department to seek assistance for TR screening

• UW evaluation form

• GPA quotation slip edit

• client profitability report

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

• Reply to MU about the vehicle market value for renewal policies x 2

• RAF

• Send email to compliance department to seek assistance for TR screening

• Client profitability report x 6

• Fire Referral Monitoring (Northern) - remark

Join "Climate Change....The Reality" Today webinar which conducted by TMIM external consultant, KPMG

• UW evaluation form

• GPA quotation slip

• Client profitability report x 2

• Client profitability report x 4

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

• Send email to Compliance department to seek assistance for TR screening

• Agent performance report

• Client profitability report

• UW evaluation form

• Send email to Property & Misc UW to check terrorism accumulation of risk location

• Agent performance report x 2

• Send email to Compliance department to seek assistance for TR screening

• Send email to MU to request supporting documents and information for TR screening

• UW evaluation form

• Reply MU email as to provide vehicle "Market Value" for MU's request

• Client profitability report

• Agent performance report

• Send email to MU to request information of deductible and blasting work for mining policies

• Send email to MU to request information of deductible and blasting work for mining policies

• Send reminder to MU for TR screening

• Send email to Compliance department to seek assistance for TR screening x 2

• RAF

• Update Tour Operator watching list

• Send email to Compliance department to seek assistance for TR screening

• Client profitability report

Farewell with Reinsurance team

• Send reminder to MU to request supporting information and documents

• Client claims details report

• PAsia claims details and risk location

• RAF

• Prepare watching list for treaty review

• Client profitability report x 3

• Reply to MU for the market value of vehicle

• Send email to Compliance department to seek assistance of TR screening

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Send email to MU to request supporting information and documents

• Agent's performance report x 2

Farewell with SBU team

• Send email to MU to request supporting information and documents

• Client profitability report x 2

• Complete Mining & Quarry (Fire, Misc & Package) for Comprehensive Approval (CA) submission

• Send email to compliance department to seek assistance for TR screening

• UW evaluation form

• RAF

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Farewell with Liability Team

• Reply to MU for the market value of vehicle x 3

• Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

• Sorting paperwork according to name, major class and original document

• Sorting paperwork according to name, major class and original document

• Agent performance report

• RAF x 2

• UW evaluation form

• Client profitability report x 2

Submit offboarding documents

Return entry card and cabinet key

Matric No.: 279405

Programme: Bachelor in Risk Management and Insurance with Honours

Intern Company: Tokio Marine Insurans Malaysia (TMIM)

Period of Intern: 1st April 2024 - 31th July 2024

Position: SBU underwriting intern