Pros and Cons of Outsourcing by Kouba https://padlet.com/halo1998/26629ff7slpt en-us 2016-05-03 12:43:57 UTC 2024-11-18 19:35:32 UTC hello@padlet.com https://padlet-assets.storage.googleapis.com/portrait/party_hat.jpg Pros Outsourcing halo1998 https://padlet.com/halo1998/26629ff7slpt/wish/108961599 Advantages of outsourced IT support
 
  • more cost-effective. 
  • An internal IT team requires at least 2 full-time members of staff which is a costly expense for smaller companies
  • Outsourcing provides you with access to a broader range of expertise.
  • Outsourcing also enables your tech-literate but non-specialist staff to focus on their core jobs. enables your IT department to focus on bigger picture strategy - avoid the distractions of repairs and support calls.
  • SLA levels of service and imposes penalties when those standards are not met.
  •  provide proactive monitoring and reporting on your systems. They should also be able to spot issues with aging equipment, expiring warranties and problematic devices on your network
  • Some IT firms will have specialist knowledge or products.
 
faster service

efficient

]]> 2016-05-03 12:46:06 UTC https://padlet.com/halo1998/26629ff7slpt/wish/108961599 Cons Outsourcing https://padlet.com/halo1998/26629ff7slpt/wish/108962303         Disadvantages of outsourced IT support


  • Some organisations may not feel comfortable with the lack of managerial control. 


  • If you operate in a particularly sensitive and regulated industry, outsourcing can provide numerous headaches regarding the handing of client or financial data.

  • Some organisations may also be concerned about the reduction in communication between in-house and external IT teams. 

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