Alona O - Implementation by https://padlet.com/astramentore/25raw7ue6p2h6rpr Made with good vibes en-us 2022-11-15 10:40:54 UTC 2026-01-20 04:31:05 UTC hello@padlet.com astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580743 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580743 1. Automation astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580745 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580745 Case 3. Tom manages the online store and sells travel pillows in US successfully. They actively communicate with clients in their inbox once they submit Wix Form on the site. Tom added Instagram and Facebook social pages to their site and a business name instead of logo to the header. astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580746 User contacted us because of the issue with the mailbox purchased from Wix, emails go to clients' spam folders. You warmed up the user about sharing tips after resolving the issue, and the user agreed. However, when troubleshooting the issue, you understand it should be escalated to our advanced team. 
The user is aware of the escalation now, and you can proceed to suggestions. 

It's just the time to move to suggestions: 
- move from escalation to suggestions (let the user know you're going to find tips for them);
- check USP and choose the feature to recommend, 
- add a personalized description of the feature and its value; - suggest implementing the feature during the chat.

 Add your reply as a new post. (repeat with every suggestion in USP)]]> 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580746 2. Logo astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580747 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580747 3. Chat astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580748 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580748 4. Social Post astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580749 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580749 5. EM campaign astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580751 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580751 Case 1. Let's have a look at the "Get Found on Google" suggestion on the screenshot and think about how we can make it look more professional and beneficial. astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580752 SITE

Think about:

- creating a personalized introduction to suggestion;
- explaining the feature and its value to the user to understand how it can help to develop their site;
- assisting on implementing the feature during the chat together with the user.

Add your reply as a new post.]]> 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580752 Reply astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580754 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580754 Case 2. Suggest and Implement. You warmed up the user about suggestions at the beginning of the chat, the user agreed. Now, the issue is resolved, and it's just the time to move to suggestions! astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580755 Have a look at the suggestions in the USP, check a user's site. Do the following:

  • Wrap up the solution of the issue
  • Make a compliment to the site / user's achievements to connect it to future suggestions
  • Create  a personalized introduction to the proposition you'd like to suggest
  • Customize the suggestion to the user, explain its value
  • Let the user know it’s easy to add it to the site, mention it’s free of charge (if it is)
  • Suggest to implement the proposition together during the chat and walk the user step-by-step to complete the suggestion

]]> 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580755 Site: astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580756 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580756 astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580757 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580757 astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580758 Track your site with analytics - article]]> 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580758 astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580759 Create your first Social Post - article]]> 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580759 astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580760 Set up a Google Business Profile - article]]> 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580760 astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580761 Set up automated form replies - article]]> 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580761 astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580762 Connect Your Gmail Account - article]]> 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580762 astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580765 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580765 astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580766 https://support.wix.com/en/article/connecting-your-site-to-google-in-the-wix-seo-wiz]]> 2022-11-15 10:40:54 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2384580766 Instructions: astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2397823550 Follow the guidelines provided for each case below
Please clear your answers, so the next expert could also practice]]> 2022-11-25 10:28:06 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2397823550 astramentore https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2483203648 2023-02-15 09:24:28 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2483203648 https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2483359018 I can see that you've done a great job setting up your Search Engine Optimization with our SEO Wiz tool. You've only got one small step left to have your site indexed and up on search results, which is connecting your site to Google Search Console. It's a great way to attract better traffic to your site, which results in more sales conversions.

I would love to guide through setting it up, as it takes only a few clicks to do it.

=> Please click here to access the tab and I'll walk you through the process.]]> 2023-02-15 12:04:57 UTC https://padlet.com/astramentore/25raw7ue6p2h6rpr/wish/2483359018