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      <title>Klantgericht telefoneren Kadaster by Emma Slieker</title>
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      <pubDate>2021-05-26 13:50:53 UTC</pubDate>
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         <title>AANVANG</title>
         <author>emma1103</author>
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         <pubDate>2023-01-18 07:40:59 UTC</pubDate>
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         <title>ANALYSE</title>
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         <title>ANTWOORD</title>
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         <title>AFSLUITING</title>
         <author>emma1103</author>
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         <pubDate>2023-01-18 07:41:50 UTC</pubDate>
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         <title>Uitvoering Slechtnieuwsgesprek</title>
         <author>emma1103</author>
         <link>https://padlet.com/emma1103/22ok7w5n9hndue9o/wish/2457744644</link>
         <description><![CDATA[<div>&nbsp;Beantwoord de vragen:&nbsp;<br>Wat ging er goed? Welke stap gaat je goed af?</div>]]></description>
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         <pubDate>2023-01-26 15:10:24 UTC</pubDate>
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         <title>Uitvoering Slechtnieuwsgesprek</title>
         <author>emma1103</author>
         <link>https://padlet.com/emma1103/22ok7w5n9hndue9o/wish/2457753373</link>
         <description><![CDATA[<div>Beantwoord de vragen:&nbsp;<br>Wat ging er nog minder goed?&nbsp;<br>Welke stap vond je lastig? Wat gebeurde er?</div>]]></description>
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         <pubDate>2023-01-26 15:15:47 UTC</pubDate>
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         <title>Lastige gesprekken voeren: hoe?</title>
         <author>emma1103</author>
         <link>https://padlet.com/emma1103/22ok7w5n9hndue9o/wish/2457780145</link>
         <description><![CDATA[<div>Hoe pak jij een lastig gesprek aan, zoals weerstand of slechtnieuwsgesprekken?&nbsp;<br>Is dit anders dan de theorie uit de syllabus (pagina 14)? Zo ja, wat is jouw manier?</div>]]></description>
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         <pubDate>2023-01-26 15:32:36 UTC</pubDate>
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         <title>Terugblik dag 1</title>
         <author>emma1103</author>
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         <description><![CDATA[<div><br>Wat is er blijven hangen van dag 1? Welke theorie/onderdelen?<br><br>Welke situaties ben je in de tussentijd tegengekomen?</div>]]></description>
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         <pubDate>2023-01-26 15:36:32 UTC</pubDate>
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         <title>Slecht nieuws brengen: Welke situaties?</title>
         <author>emma1103</author>
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         <pubDate>2023-02-07 21:34:48 UTC</pubDate>
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