https://padlet.com/jiaying_h16a0422/olivetreehotel Olive Tree Hotel, Penang en-us 2020-02-14 04:49:12 UTC 2026-01-18 13:54:05 UTC hello@padlet.com https://padlet-uploads.storage.googleapis.com/168051870/f0f9f136802a4dcd82b163986cebb1d1/Untitled_2.png jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445440756 1. Hotel Tour
Visit all departments
-Back Office & Management Office
-Front Office: Reception
-F&B departments: Selah Cafe, Sukkah Coffee House
-Events: Olive 1 - Olive 8, Olive Banquet Room & Grand Ball Room
-Facilities: swimming pool, gym room

2.Start to work after lunch in Selah Coffee House

3. The shift leader, Ms Kuan, brief me about the menu offered in Selah
-Food: Pasta, Pizza, Asian, Snacks, Salad
-Beverage: Coffee, Milkshake, Juice, Soda drinks

⬇️ Selah Coffee House which I’ll be on duty for one month time]]> 2020-02-14 04:52:44 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445440756 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445440812 1. Started new week with morning shift

2. Proceed with SOP of opening as usual.

3. Operation was busy today]]> 2020-02-14 04:53:05 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445440812 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445441724 1. Morning shift in Selah Coffee House

2. Learnt the SOP of open operation
-On TV and check the channel
-On coffee machine
-Check stock (ingredients for salad & beverage)
-Wipe tables
-Water plants

3. Learnt to use cashier
-To order food and beverages
-To make payment

⬇️ Wiped the salad bar everyday before operation starts]]> 2020-02-14 04:59:34 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445441724 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445441772 1. Morning shift in Selah Coffee House

2. Proceed with SOP of opening operation

3. Management staffs offer
-Learnt the procedure of settling management staffs’ bills with no charges

⬇️ Washed the mint leaves before being stored in salad bar]]> 2020-02-14 05:00:02 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445441772 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445441819 1. Proceed with SOP of opening operation as worked in morning shift

2. Counted the petty cash before put in cashier drawer

3. Learnt to clean the coffee machine

⬇️ Counted petty cash]]> 2020-02-14 05:00:24 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445441819 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445441846 1. Morning shift and did the SOP of opening operation as usual

2. Learnt to prepare coffee latte by using coffee machine 

3. Prepared sales report by using cashier system before left

⬇️ Learnt to prepare coffee by using coffee machine]]> 2020-02-14 05:00:43 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445441846 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445441917 1. Morning shift and did the SOP of opening operation as usual

2. Ms Kuan showed the way of ordering ingredients & materials needed

3. Fill in the checklist of daily tasks

⬇️ Checked the stock and freshness of ingredients for salad everyday before operation starts]]> 2020-02-14 05:01:21 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445441917 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445442445 1. Started with morning shift today and ran the SOP of operation opening

2. Operation was slow today

⬇️ The result of latte art practicing today]]> 2020-02-14 05:05:54 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445442445 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445442476 1. Started with morning shift today and ran the SOP of operation opening

2. Operation was slow today 

3. Practiced latte art 

⬇️ The result of latte art practicing 

]]> 2020-02-14 05:06:09 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445442476 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445443136 1. Started with morning shift today and ran the SOP of operation opening

2. Due to the outbreak of Coronavirus disease, as a safety measurement, all the F&B staffs are required to put on face mask and hand gloves while on duty. We’re reminded to change the gloves and masks as well as wash hand regularly]]> 2020-02-14 05:11:03 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445443136 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445443172 1. Started with morning shift today and ran the SOP of operation opening

2. We had 20 pax of reservation today. The guests were celebrating their colleague’s birthday ]]> 2020-02-14 05:11:21 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445443172 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445443191 1. Started with morning shift today and ran the SOP of operation opening

2. Had 18 pax of reservation on 4-courses menu but due to the pipe broken issue since morning and couldn’t be solved in short time, the lunch reservation was moved to Sukkah Coffee House

3. The operation was very slow today ]]> 2020-02-14 05:11:36 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/445443191 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949203 1. Worked as in morning shift and proceed with the SOP of opening operation

2. The shift leader, Ms Emylia, showed the way to get the petty cash from safety box

⬇️ Counted the petty cash after getting it]]> 2020-02-22 08:25:02 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949203 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949301 1. Morning shift and did the SOP of opening operation as usual

2. Get the cash box from the safety box

3. The operation went smooth today

⬇️ Practiced to steam the milk]]> 2020-02-22 08:25:21 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949301 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949308 1. Morning shift and did the SOP of opening operation as usual

2. The operation was smooth today 

3. There was a reservation of 4-courses menu for four guests. Set the cutleries according to what I’ve learnt in serving classes

⬇️ Kept practicing on latte art]]> 2020-02-22 08:25:31 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949308 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949331 1. Morning shift and did the SOP of opening operation as usual

2. Practiced on the latte art as the operation was quite slow today

⬇️ The result of practicing few times]]> 2020-02-22 08:25:49 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949331 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949366 1. First noon shift since I started my trainee life

2. Operation went smooth today

3. The shift leader, Mr. Razman showed me the way to prepare soda drinks on the menu as per order from the guests]]> 2020-02-22 08:26:13 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949366 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949664 1. Started week 4 in Sukkah Coffee House

2. The operation was super slow due to the Covid-19 pandemic

⬇️ Crockery and cutlery to be wiped after washed by the stewards]]> 2020-02-22 08:29:39 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949664 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949709 1. The operation was very slow today in Sukkah Coffee House

2. Since there was a set lunch reservation in Selah Cafe, I was asked to help there]]> 2020-02-22 08:29:56 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949709 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949747 1. The operation was smooth today 

2. We have a reservation for lunch buffet today but everything is under controlled]]> 2020-02-22 08:30:10 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949747 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949756 1. The operation was smooth today

2. There was a reservation of 13 pax in Selah Cafe from USM today and I assisted there]]> 2020-02-22 08:30:18 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949756 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949770 1. The operation was slow today as the disease is getting serious now]]> 2020-02-22 08:30:26 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949770 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949829 1. Started in morning shift in Sukkah Coffee House

2. The operation was super slow

3. Due to Covid-19 is getting serious, sanitisation was having in Sukkah Coffee House today]]> 2020-02-22 08:30:55 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949829 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949838 1. Started morning shift in Sukkah Coffee House

2. Helped in Selah Cafe as well due to lack of staffs

3. The operation was very slow]]> 2020-02-22 08:31:02 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448949838 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448950920 Internship was terminated due to the hotel closure during Movement Control Order (MCO)]]> 2020-02-22 08:41:33 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448950920 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448954326 2020-02-22 09:24:36 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448954326 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448957968 2020-02-22 10:03:17 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/448957968 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/449284925 1. Noon shift today and was leaded by Mr Razman as well.

2. Reservation of 38 pax for buffet dinner 

3. The operation was quite busy but the situation was under controlled ]]> 2020-02-24 03:34:35 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/449284925 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/456664761 1. The operation went smooth today and I was back to Selah Cafe

⬇️ After one week time, finally I had the chance to practice latte art again]]> 2020-03-09 04:34:04 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/456664761 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/546652929 2020-05-03 11:20:47 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/546652929 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/546653217 Borang B]]> 2020-05-03 11:21:03 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/546653217 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/546684107 Borang C]]> 2020-05-03 11:46:33 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/546684107 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/546684752 Borang C]]> 2020-05-03 11:47:07 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/546684752 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/546689833 2020-05-03 11:51:12 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/546689833 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/599151152 Olive Tree Hotel Penang: A Responsible Organization To The Employees, Guests and Public
https://drive.google.com/file/d/1rNYD86eQZHZiZk_nARdn9OplIMlcisQ1/view?usp=sharing]]> 2020-05-28 13:40:56 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/599151152 jiaying_h16a0422 https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/599156720 https://drive.google.com/file/d/1Nec6a7tge3qS301kZ8YQuUX1LJokXNwO/view?usp=sharing]]> 2020-05-28 13:43:12 UTC https://padlet.com/jiaying_h16a0422/olivetreehotel/wish/599156720