Next, if your application is successful, a telephone interview can be arranged within two weeks. The interview usually lasts between 45 minutes to an hour. During this interview, applicants are encouraged to ask questions to discover more about the role. Curiosity might have killed the cat but satisfaction brought it back. Once successful in gaining an offer of employment from shell, applicants are required to go through a formal recruitment process.

 
With a successful interview and an offer of employment, applicants will be invited for an assessment within approximately three weeks. Assessments are either a behaviour-based structured interview, a professional interview or a presentation assessing your competencies. At times, it would include scenario-based exercises. This process should take around four hours and the verdict will be notified in a few days.

Employee referral is an alternative method of recruitment and selection. This is an internal recruitment method employed by organizations to identify potential candidates within their existing employees’ social networks. This method would encourage Shell Berhad to select and recruit suitable candidates from their existing social networks, affectively giving an existing employee a promotion thus furthering motivation and efficiency in their work. The advantage of this method is that the current employee would already have the knowledge about the organization thus making them a strong candidate. Furthermore, training cost would be reduced therefore this method is cost-efficient. The only downside to this is that it hinders diversity in employees and skills.

  
A different method of recruitment and selection would be by using professional associations as a recruitment tool. This method is an external form of recruitment which selects individuals from outside the organization. Online networking can be used as an advantage in the Human Resources arsenal to connect with a wide array of candidates for future job openings. Shell Berhad can use this method to narrow their search for potential candidates by focusing on either a specific role or industry that would benefit them. The advantage of this method is that candidates would have a good knowledge of the industry challenges and requirements because they are focused on a specific role in a specific industry. The only challenges faced by Shell Berhad would be that it may be costly and time consuming to hire recruitment services, furthermore, candidates that are recruited externally may have less commitment than candidates recruited internally.

The physiological need in the hierarchy is the most important because if these needs aren’t met, employees wont rise up the hierarchy and achieve more. To ensure their employees are well taken care of, Shell offers a great pay scale that would cover up the most basic needs of employees including rent and bills, taking into account the location, as different states vary in standards of living. 

Shell provides a platform for their employees to give feedback and ideas, as well as voice any concerns, by creating the Shell People Survey. Senior leaders also conduct webcasts and discussion forums as another means to communicate and connect with employees because they are  sincere in hearing their employees out

In the interest of pursuing further education relevant to their field of work, Shell Open University is an online learning tool that contains a comprehensive range of practical, commercial and technical tools, from online courses and webcasts, to e-books and guides. They also acknowledge the benefits of external study and professional accreditation. Whatever the need, Shell is committed to providing the support. Other training and development program Shell provides include Shell Advanced Technical Programme, Senior Women Connect, Women’s Career Development Program and Mentoring.