Discover your digital strategy - question template by BeMoreDigital https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o This board has been designed to help you define the challenges that you want to solve as part of your digital strategy. Define your challenges is the first step of this process. Find padlet useful? Start using it self with this referral link: https://padlet.com/referrals/bemoredigitaltraining en-us 2022-08-02 16:11:53 UTC 2022-08-03 10:23:44 UTC hello@padlet.com It's best to complete this activity with your team. bemoredigitaltraining https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2253540510 Step 1: As a group, work through the three main challenges; organisational, people, and systems.

Step 2: Prioritise the challenges using up / down votes

You can add links to further information as comments and also link to additional work that takes place.
]]> 2022-08-02 16:14:12 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2253540510 Some key organisational questions and considerations to ask bemoredigitaltraining https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2253540932
  • What does our org want to achieve?
  • How does your organisation feel about digital?
  • What frameworks / processes / governance is in place to reduce digital / cyber risk?
  • How resilient is the organisation to financial or other uncertainties?
    • ]]>     2022-08-02 16:15:09 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2253540932     Some key people questions to ask bemoredigitaltraining https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2253541652
    • Are the organisational aims understood and shared widely in the organisation? 
    • Are people confident in their abilities to use the systems and follow the processes in place? 
    • Are people able to challenge the processes used if they think things could be improved?
    • Who has responsibility for the digital strategy?
    • Are people comfortable with their role in digital activities? 
    ]]>     2022-08-02 16:16:39 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2253541652     Some key questions to ask about your systems bemoredigitaltraining https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2253541997
  • What do we have in place? 
  • What are the systems for? 
  • What do they connect to?
  • How old are the systems? 
  • What processes make them work?  
    • ]]>     2022-08-02 16:17:31 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2253541997     https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054542 Increased interaction with our supporters]]> 2022-08-03 09:43:10 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054542 Use digital media to outreach and help others https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054569 2022-08-03 09:43:14 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054569 Reach a bigger audience https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054643 2022-08-03 09:43:30 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054643 system, tools and goal for more volunteers to use and be confident using https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054644 2022-08-03 09:43:30 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054644 To increase our reach on social media and increase funds through this and other platforms https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054727 2022-08-03 09:43:48 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054727 Increasing our reach. Supporting people to access resources where they can https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054766 2022-08-03 09:43:55 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054766 Focus on delivering new strategic priorities for our members/stakeholders https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054775 2022-08-03 09:43:57 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054775 Use digital tools to increase accessibility and ease of user journey laura2333 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054821 2022-08-03 09:44:07 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054821 achieve - a digitally competent Board who can interpret and disseminate a digital policy for fundraising and education https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054854 2022-08-03 09:44:15 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054854 Ensure consistency https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054860 2022-08-03 09:44:16 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054860 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054901 Using digital tools, social media and website to connect with specific groups

    ]]>     2022-08-03 09:44:23 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254054901     Increased reach https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055072 2022-08-03 09:44:54 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055072 Keep users at the heart of everything we do https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055178 2022-08-03 09:45:16 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055178 Is current approach/infrastructure fit for purpose https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055181 2022-08-03 09:45:17 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055181 Open to it in principle, but when it comes to implementation there is resistance laura2333 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055251 2022-08-03 09:45:34 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055251 Try using digital platforms differently to conventional use https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055266 2022-08-03 09:45:38 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055266 Generally positive at present but not too keen to use apps/platforms other than email, Twitter, messaging bemoredigitaltraining https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055286 2022-08-03 09:45:41 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055286 Big organisation - views differ. Some people seem to fear change, others are up for innovation. https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055302 2022-08-03 09:45:45 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055302 Supportive and on board - but still feeling their way in terms of understanding https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055307 2022-08-03 09:45:47 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055307 Unsure - trepidation about new digital spaces rebeccacarr5 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055332 2022-08-03 09:45:53 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055332 Maybe some hesitation about using 'new' systems emilygifford1 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055396 2022-08-03 09:45:55 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055396 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055427 varies by department ]]> 2022-08-03 09:46:01 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055427 Create better collaboration across the organisation, less silo working https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055446 2022-08-03 09:46:06 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055446 Hesitant about social media because of the nature of our business (trauma) https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055512 2022-08-03 09:46:20 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055512 Know it's a necessity but expertise lacking https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055663 2022-08-03 09:46:45 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055663 confidentiality issue for many, especially older gen https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055780 2022-08-03 09:47:03 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055780 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055898 skills and finances to make it happen lacking ]]> 2022-08-03 09:47:19 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055898 Hesitancy around new systems because volunteer body (who are infrequent etc.) would need retraining https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055967 2022-08-03 09:47:31 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254055967 A bit resistant, especially with regards to social media. Have concerns around confidentiality and information safety. Even struggle a bit with Teams! https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254056240 2022-08-03 09:48:23 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254056240 Huge problem with silos and people not understanding what other teams, or even colleagues in same team do https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254056770 2022-08-03 09:49:53 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254056770 Due to transformation during pandemic digital is very much central to our future plans https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254056912 2022-08-03 09:50:22 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254056912 A few people doing most of the digital development, not embedded https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057031 2022-08-03 09:50:33 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057031 We have a new governance committee looking at digital strategy https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057225 2022-08-03 09:51:12 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057225 Presently, none. https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057259 2022-08-03 09:51:19 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057259 Assessment/mitigation of cyber security etc. risks is ongoing now - moving in the right direction! https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057326 2022-08-03 09:51:33 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057326 calmurdoch https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057337 We have an outdated social media policy in our staff handbook - makes it difficult to manage a coordinated approach

    ]]>     2022-08-03 09:51:35 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057337     None written down....yet but I'd like to think for now we are cautious, carefully moving forward https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057366 2022-08-03 09:51:41 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057366 We are working on cyber security as a priority https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057447 2022-08-03 09:51:56 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057447 Good online safety is ignored by many staff who don't have time to learn it/ do it https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057485 2022-08-03 09:51:57 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057485 Very small team, so no frameworks/process for risk yet. https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057616 2022-08-03 09:52:01 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057616 We are looking at the data protection implications of the multiple third party digital tools that we are using to ensure they are compliant https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057814 2022-08-03 09:52:47 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057814 Organisation strategy is ignored by staff just getting on with their work, and rarely mentioned by senior management https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057989 2022-08-03 09:53:10 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254057989 Lots of policies in place, but not much monitoring that the policies are being implemented across the board laura2333 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254058084 2022-08-03 09:53:28 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254058084 Big organisation and trying to find Scottish voice whilst controlled by the centre https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254058520 2022-08-03 09:54:38 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254058520 Strong policies and contingencies in place laura2333 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254058989 2022-08-03 09:55:51 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254058989 Big funders funding project but time is the uncertainty for org. https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059158 2022-08-03 09:56:26 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059158 calmurdoch https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059198 Biggest problem is completely outdated tech - just carried out an audit and this leaves us at increase risk and less and less efficient working practices (exactly because of no ongoing IT investment strategy)

    ]]>     2022-08-03 09:56:35 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059198     We currently have a stable financial situation and have tried to identify VUCAs https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059413 2022-08-03 09:57:10 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059413 We are financially viable, mainly due to funding streams from windfarms. The negative side is we are not evident to other companies in our area- definitely needs addressing - hopefully digitally. https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059567 2022-08-03 09:57:39 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059567 As a development trust very susceptible to financial and business development uncertainties. Still reliant on grant funding and no income at this stage. https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059667 2022-08-03 09:57:57 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059667 Financial uncertainties cause staff discontent https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059854 2022-08-03 09:58:39 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059854 We are financially viable at present, but like much of the voluntary sector future funding feels like a big challenge https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059883 2022-08-03 09:58:45 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254059883 Big charity with a comfortable and large funding stream - but very frugal decision making on comms/pr/digital spend https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254060032 2022-08-03 09:59:16 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254060032 Project funding means some teams are well funded and resourced; some teams struggling https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254060066 2022-08-03 09:59:21 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254060066 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254060464 Uncertain, but so close to a big breakthrough to allow us to push forward again, after a lot of changes - eg pandemic has meant key people have gone in different directions - new recruits and board/structure incoming]]> 2022-08-03 10:00:32 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254060464 Aims understood; never shared; laughed about when mentioned as no-one works to them https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061276 2022-08-03 10:02:59 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061276 amongst trustees but not volunteers https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061305 2022-08-03 10:03:05 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061305 We have key values and aims as a charity which we adhere to https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061390 2022-08-03 10:03:25 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061390 We are getting there with establishing organisation wide understanding of our aims. It's important work, but often drops to the bottom of the priority list though! https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061412 2022-08-03 10:03:31 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061412 Core aims are understood, but maybe not the longer-term direction of travel https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061432 2022-08-03 10:03:37 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061432 They are documented i.e. in a org strategy but they aren't 'lived' or really ever understood or talked about https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061438 2022-08-03 10:03:38 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061438 No-one has looked at the aims since the Business Plan was published! We use them once a year to write the Annual Report. laura2333 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061509 2022-08-03 10:03:56 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061509 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061564 aims well understood and very consciously used in the org ]]> 2022-08-03 10:04:06 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061564 Yes, members are aware of our aims as per governing docs - understanding and accepting though are two different things. https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061591 2022-08-03 10:04:14 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061591 calmurdoch https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061639 The aims are being reviewed and it is challenging to embed emerging and new priorities with those who have been with the org long-term

    ]]>     2022-08-03 10:04:26 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254061639     Core team yes. Volunteers different views. https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062446 2022-08-03 10:07:38 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062446 Documentation doesn't happen well, so when staff leave, so does their knowledge & contacts https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062501 2022-08-03 10:07:53 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062501 In general, no - there are so many systems in place that people can feel a bit lost and reluctant to make decisions https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062708 2022-08-03 10:08:42 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062708 Lots of internal 'How To' guides published, but staff just do their own things and cause an absolute headache! laura2333 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062760 2022-08-03 10:08:55 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062760 Definitely not. Training is passive, up to staff to make happen as part of their on CPD. https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062789 2022-08-03 10:09:00 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062789 We have different levels of confidence in using our systems - we lost some volunteers when we had to shift to remote working and became more reliant on digital tools for example https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062835 2022-08-03 10:09:11 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062835 No, we need to support and get everyone at ease and happy to help https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062974 2022-08-03 10:09:41 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254062974 calmurdoch https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254063037 Our small org relies too heavily on the spoken word - developing basic communication skills is a challenge with some ]]> 2022-08-03 10:09:56 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254063037 The documentation has passwords put on people by people who left lol https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254063102 2022-08-03 10:10:07 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254063102 Yes for Trustees, more challenging for members who don't want to say they don't understand it all, or parts. https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254063111 2022-08-03 10:10:09 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254063111 Incredibly powerful CRM (salesforce) but hardly any staff using it well as no structured training has happened & no strategy/guidance on how to use it to meet organisational aims https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254063239 2022-08-03 10:10:30 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254063239 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254063338 Contact centre staff too busy]]> 2022-08-03 10:10:53 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254063338 calmurdoch https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254063615 I can't even get some of my team to use Outlook calendars!]]> 2022-08-03 10:11:49 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254063615 We have moved over to teams which is bringing everything together better https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065459 2022-08-03 10:18:43 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065459 Shared inbox https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065627 2022-08-03 10:19:16 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065627 We use teams but need to bypass VPN to use it https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065631 2022-08-03 10:19:17 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065631 It feels like we have multiple competing systems at work, which hinders communication, but no time to sort it out! https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065666 2022-08-03 10:19:23 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065666 Teams, sharepoint, one drive, slack, hootsuite https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065715 2022-08-03 10:19:34 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065715 Social media (via Buffer) https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065716 2022-08-03 10:19:34 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065716 Mailchimp https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065750 2022-08-03 10:19:41 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065750 MS teams https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065926 2022-08-03 10:20:15 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254065926 MS teams https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066039 2022-08-03 10:20:38 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066039 One drive - encourages people to work in silos https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066059 2022-08-03 10:20:43 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066059 Blackbaud https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066084 2022-08-03 10:20:48 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066084 We have Microsoft 365 but staff don't understand how the different apps connect (or don't) and information gets lost. laura2333 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066114 2022-08-03 10:20:53 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066114 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066165 Teams, sharepoint, Google Analytics for web, social media & scheduling tools ]]> 2022-08-03 10:21:03 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066165 Sharepoint - becomes unmanageable, so gets ignored https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066189 2022-08-03 10:21:08 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066189 MS Teams implemented across org - but no training on how to use it well https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066427 2022-08-03 10:21:36 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066427 Salesforce https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066465 2022-08-03 10:21:43 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066465 We migrated to SharePoint but there was no data cleanse before it was done. We're doing an overhaul and finding there has never been a naming system on files which is making things extremely difficult! laura2333 https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066524 2022-08-03 10:21:52 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066524 Any digital tool anyone wants to use can be used - this is incredibly freeing but also makes collaboration difficult, as different teams/people use different tools https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066789 2022-08-03 10:22:49 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066789 We are struggling with appropriate systems for the charity, so many out there and little time to test them, hence this morning's session has been useful. https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066839 2022-08-03 10:23:02 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066839 Moving to Teams/Sharepoint and Microsoft apps has helped to streamline collaboration and internal comms. https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066891 2022-08-03 10:23:13 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066891 calmurdoch https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066960 It's really difficult to establish systems when so much 'gets done' by the same 6 people]]> 2022-08-03 10:23:29 UTC https://padlet.com/bemoredigitaltraining/1uzof9ew479fqr0o/wish/2254066960