https://padlet.com/lyndseyflynn/reception what questions should we ask when answering the phone en-us 2018-03-07 09:33:08 UTC 2018-03-21 11:45:47 UTC hello@padlet.com https://padlet.com/lyndseyflynn/reception/wish/239095340 How are you today? How can I help you? 
Have you used the salon before? (Depending on answer - any allergies?)
Have you got a preferred stylist?
What is it your hoping to have done? 
Have you got a preferred date or time? 
Is there anything else I can help you with? 
Have a lovely day.
See you soon! ]]> 2018-03-07 12:11:01 UTC https://padlet.com/lyndseyflynn/reception/wish/239095340 101243 https://padlet.com/lyndseyflynn/reception/wish/239097511 😎Good morning/afternoon/evening, this is Blue Lagoon.
Stephen speaking, how can I help you today.
💁can I book an appointment for a wet cut please?
😎 have you been here before; is anybody in particular you would like?
💁yes, Barbara please.
😎when is good for you? Barbara is in mon/wed/fri.
💁Friday morning is good for me.
😎I’ll check her availability for you......
       Yes Friday 30th November at 10am with Barbara. Is that ok for you?
💁yes that’s great thank you.
😎do we have your contact details on file?
💁yes you should have my details.
😎great thank you that will be £275plus vat and we do take card payments thank you. You will receive text confirmation 48 hours before your appointment.
💁thank you, goodbye.
😎thanks goodbye

]]> 2018-03-07 12:17:57 UTC https://padlet.com/lyndseyflynn/reception/wish/239097511 rich_groovy https://padlet.com/lyndseyflynn/reception/wish/244457170 Hiiii]]> 2018-03-21 11:35:19 UTC https://padlet.com/lyndseyflynn/reception/wish/244457170 rich_groovy https://padlet.com/lyndseyflynn/reception/wish/244460219 2018-03-21 11:44:37 UTC https://padlet.com/lyndseyflynn/reception/wish/244460219