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      <title>Chapter 9  by Parker Harris</title>
      <link>https://padlet.com/pharris454/1lcfjktnkbsl</link>
      <description>Troubleshooting Problems</description>
      <language>en-us</language>
      <pubDate>2019-01-28 14:52:23 UTC</pubDate>
      <lastBuildDate>2026-01-17 20:13:47 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
      <image>
         <url></url>
      </image>
      <item>
         <title>1. Proper Documentation Includes:</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324949774</link>
         <description><![CDATA[<div>The problem encountered<br>Steps taken to determine the cause of the problem<br>Steps to correct the problem and ensure that it will not reoccur</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-28 14:53:26 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324949774</guid>
      </item>
      <item>
         <title>2. Troubleshooting Checklist </title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324951034</link>
         <description><![CDATA[<div>1. Nature of problem<br>2. Equipment<br>3. Configuration and Topology<br>4. Previous Troubleshooting<br>5. ?</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-28 14:54:37 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324951034</guid>
      </item>
      <item>
         <title>3. Top Down Approach</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324952078</link>
         <description><![CDATA[<div>Always starts at the application layer and works its way down until it finds a faulty layer.</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-28 14:55:51 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324952078</guid>
      </item>
      <item>
         <title>4. Divide-and-Conquer</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324952385</link>
         <description><![CDATA[<div>Based on the circumstances and your experience, you might decide to start at any layer and work up or down the OSI stack.</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-28 14:56:19 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324952385</guid>
      </item>
      <item>
         <title>5. Bottom-up</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324952609</link>
         <description><![CDATA[<div>Always starts at physical layer and works its way up until it finds a faulty layer.</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-28 14:56:41 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324952609</guid>
      </item>
      <item>
         <title>6. Trial and Error Approach</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324953539</link>
         <description><![CDATA[<div>This method relies on individual knowledge to determine the most probable cause of a problem, applies solutions and repeats until the problem is resolved.</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-28 14:58:06 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324953539</guid>
      </item>
      <item>
         <title>7. Substitution Approach</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324958801</link>
         <description><![CDATA[<div>The problem is assumed to be caused by a specific hardware component or a configuration file and is replaced by a good device or file to restore functionality.</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-28 15:05:45 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324958801</guid>
      </item>
      <item>
         <title>8. Layer 1 Physical Issues</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324960263</link>
         <description><![CDATA[<div>1. Device power turned off <br>2. Device power unplugged <br>3. Loose network cable connection <br>4. Incorrect cable type<br>5. Faulty network cable</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-28 15:07:41 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324960263</guid>
      </item>
      <item>
         <title>9. Ping</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324972092</link>
         <description><![CDATA[<div>Test connections to other IP hosts</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-28 15:27:01 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324972092</guid>
      </item>
      <item>
         <title>10. Netstat</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324973468</link>
         <description><![CDATA[<div>Displays the route taken to the destination</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-28 15:29:08 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324973468</guid>
      </item>
      <item>
         <title>11. Tracert</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324973774</link>
         <description><![CDATA[<div>Displays the route taken to the destination</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-28 15:29:38 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324973774</guid>
      </item>
      <item>
         <title>12. Nslookup</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324974071</link>
         <description><![CDATA[<div>Directly queries the name server for information on a destination domain</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-28 15:30:05 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/324974071</guid>
      </item>
      <item>
         <title>13. ipconfig /all</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/325415381</link>
         <description><![CDATA[<div>Displays additional information including the MAC address, IP addresses of the default gateway and the DNS servers.</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-29 14:58:45 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/325415381</guid>
      </item>
      <item>
         <title>14. ipconfig /release</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/325416049</link>
         <description><![CDATA[<div>Releases the current DHCP bindings</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-29 14:59:49 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/325416049</guid>
      </item>
      <item>
         <title>15. ipconfig /renew</title>
         <author>pharris454</author>
         <link>https://padlet.com/pharris454/1lcfjktnkbsl/wish/325418106</link>
         <description><![CDATA[<div>Requests fresh configuration information from the DHCP server.</div>]]></description>
         <enclosure url="" />
         <pubDate>2019-01-29 15:02:47 UTC</pubDate>
         <guid>https://padlet.com/pharris454/1lcfjktnkbsl/wish/325418106</guid>
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