DIEN MAY XANH by Huynh Khai Hoang Son https://padlet.com/20dh480872/1ixemlwq7psdlz2s en-us 2022-11-22 02:13:11 UTC 2023-04-26 13:15:04 UTC hello@padlet.com OVERVIEW 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393431221 Dien May Xanh Supermarket is a supermarket chain belonging to Mobile World Investment Joint Stock Company - MWG (Mobile World Investment Joint Stock Company).
Up to now, Dien May Xanh supermarket system has expanded to 10.000 supermarkets located in 63 major cities and provinces.
Dien May Xanh, formerly known as the Dienmay.com chain established at the end of 2010 ]]> 2022-11-22 02:19:25 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393431221 TYPE OF E-COMMERCE 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393432824 Online business-to-consumer (B2C) e-commerce businesses sell to individual consumers. This is the most known model and also holds the largest share in the e-commerce market.

]]> 2022-11-22 02:20:45 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393432824 THE PROCESS OF FORMATION AND DEVELOPMENT 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393435351 Founded in late 2010, Dien May Xanh has accelerated from 20 supermarkets in 2014 to 1000 selling points after only 5 years. Dien May Xanh maintained a constant growth rate of over 30% per year. Especially since 2016 until now, Dien May Xanh is still the first and only electronics chain with the widest coverage, covering all 63 provinces and cities in Vietnam.

]]> 2022-11-22 02:23:00 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393435351 2. Category page - smart filter to search for products 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393436634 2022-11-22 02:24:09 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393436634 3. Watches and accessories page - easy choice for your needs 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393436862 2022-11-22 02:24:25 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393436862 4. Product comparison page - easy to operate, intuitive 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393437103 2022-11-22 02:24:40 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393437103 5. Product page - more information, easy decision 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393437313 2022-11-22 02:24:52 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393437313 1. Home page - neat, lots of content 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393440081 2022-11-22 02:26:34 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393440081 DIENMAYXANH operates e-commerce 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393449664 2022-11-22 02:35:52 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393449664 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393450408 • Make a request: industry, manufacturer

• Implementation: sales development, online marketing, IT, Design/Product, Media Content

• Sales: call center, Live chat, reply to comments

• Main support: supermarkets (call, delivery), after-sales (delivery, installation), delivery partners, technical support, customer care, online operation control.

]]> 2022-11-22 02:36:29 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393450408 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393455381 Dien May Xanh uses CRM to:]]> 2022-11-22 02:40:58 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393455381 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393463031 Delivery operation
Mobile World & Dien May Xanh team uses the "Uber" delivery policy available at supermarkets with a commitment to deliver 30 minutes from the time customers place an order.
Application of CRM system
Dien May Xanh has applied CRM to consulting and order processing activities on the main website to make Call center staff more convenient when advising customers.

=> The CRM system helps businesses store call logs so they can listen back to failed calls to find the causes for timely handling, creating the best sales effect.

]]> 2022-11-22 02:48:09 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393463031 Website DIENMAYXANH.COM 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393465739 There are two ways to make a simple purchase at DienmayXANH.com

]]> 2022-11-22 02:50:38 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393465739 OPTION 1: Call the hotline 1800.1061 (Toll free) from 7:30 to 22:00 (both Sundays & public holidays), our staff is always ready to serve. 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393477933 2022-11-22 03:00:43 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393477933 OPTION 2: Order goods on Dien May XANH website. 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393479748 2022-11-22 03:01:50 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393479748 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393482294 Step 1: Find the product to buy

You can search for products in several ways:

]]> 2022-11-22 03:03:59 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393482294 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393482812 Click on the product list on the website.

]]> 2022-11-22 03:04:25 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393482812 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393483280 At the product catalog page, you can search by brand, price or advanced search that suits your needs. ]]> 2022-11-22 03:04:53 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393483280 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393483659 Find quickly when you know the product name: you just need to type "Product name" in the search box, the system will suggest you the correct or closest product name currently sold at Dien May XANH.

]]> 2022-11-22 03:05:15 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393483659 Step 2: Order & pay 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393484680 We provide customers with 2 flexible purchasing methods: "Buy now, deliver to your place" (See goods at home, don't like to buy) and "Go to the supermarket to see the goods" (keep the goods first, go to the supermarket) view and purchase).

]]> 2022-11-22 03:06:09 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393484680 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393484948 Method 1: "Go to the supermarket website to see the goods" (keep the goods first, go to the supermarket to see and buy)
Proceed as follows:

]]> 2022-11-22 03:06:25 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393484948 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393485416 Click the "Buy Now" button.


]]> 2022-11-22 03:06:49 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393485416 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393485918 Continue to click the button "Receive at the supermarket". ]]> 2022-11-22 03:07:17 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393485918 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393486374 Then please choose the nearest supermarket, in stock, choose the time to go to the supermarket to see the goods, fill in your personal information for our convenience to contact and click on the payment method to confirm.

]]> 2022-11-22 03:07:43 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393486374 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393486866 Dien may Xanh System will re-confirm the order information via the phone number left. ]]> 2022-11-22 03:08:05 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393486866 Method 2: Buy now, deliver to your place (See goods at home if you don't like to buy) 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393490936 You can view the product at home and have the right not to buy if you are not satisfied with the product.
Proceed as follows:

]]> 2022-11-22 03:11:11 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393490936 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393491740 Click the "Buy Now" button. ]]> 2022-11-22 03:11:48 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393491740 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393492023 Continue to click on the button “Delivery address”. ]]> 2022-11-22 03:12:05 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393492023 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393492570 Fill in the necessary information, the quantity you want to buy, and the coupon code to receive an additional discount (if any) so that Dien May Xanh can contact you according to the information you provide. Then choose a payment method to confirm the order.
After completing, Dien May Xanh system will confirm the order information via the phone number left within 5 minutes.

]]> 2022-11-22 03:12:32 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393492570 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393494648 Method 3: Dien May XANH also supports installment sales, for more information, please click the "BUY PAY" button to view the specific support policy for each product.]]> 2022-11-22 03:14:31 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393494648 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393494925 Here, you choose a financial company with an installment plan that matches the documents you have ]]> 2022-11-22 03:14:47 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393494925 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393495246 Choose 1 of 3 financial companies, namely ACS, Home Credit or FECredit to be provided with installment services.

]]> 2022-11-22 03:15:05 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393495246 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393495746 After clicking to select the appropriate installment plan, you fill in the necessary information and click "PART PAYMENT".

]]> 2022-11-22 03:15:32 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393495746 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393496665 A notice board will appear. Congratulations on your successful order, Dien May Xanh will contact you again to confirm order information and consult documents in 5 minutes. ]]> 2022-11-22 03:16:10 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393496665 DIENMAYXANH: ONLINE SHOPPING APPLICATION OF DIEN MAY XANH 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393524074

]]> 2022-11-22 03:45:34 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393524074 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393524974 Provide a variety of information on selling prices, specifications, and related information of products such as TVs, refrigerators, washing machines, phones, laptops, ... ]]> 2022-11-22 03:46:32 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393524974 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393525502  Promotion policies are constantly updated ]]> 2022-11-22 03:47:09 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393525502 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393525808 Support quick purchase, online installment payment ]]> 2022-11-22 03:47:33 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393525808 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393537161 Support delivery time option ]]> 2022-11-22 04:00:18 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393537161 EIGHT UNIQUE FEATURES OF E-COMMERCE TECHNOLOGY 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393541653 2022-11-22 04:05:37 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393541653 1. Ubiquity 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393541953 - Customers can access information quickly anywhere through the website https://www.dienmayxanh.com/
 

]]> 2022-11-22 04:05:59 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393541953 2. Global Reach 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393542163 2022-11-22 04:06:17 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393542163 3 Universal Standards 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393542389 The product price announced on the website is the standard price

]]> 2022-11-22 04:06:31 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393542389 4. Information richness 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393542586 The website is designed in a variety of ways with the main color being blue (the typical color of Dien May Xanh), providing clear images and prices of the product with shopping cart services, buying advice, and promotions. ...

]]> 2022-11-22 04:06:44 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393542586 5. Interactivity 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393542840 In the website, customers can transact with consultants through consulting services to choose to buy, support switchboard....

]]> 2022-11-22 04:07:06 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393542840 6. Information Density 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393543039 Customers can easily get product information on the web: product name, origin, price, warranty...

]]> 2022-11-22 04:07:21 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393543039 7. Personalization/Customization 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393544458 2022-11-22 04:09:00 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393544458 8. Social technology 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393544691 2022-11-22 04:09:18 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393544691 1. Optimizing the efficiency of online sales operations through CRM (Customer relationship management) 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393575353 2022-11-22 04:43:41 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393575353 20dh480872 https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393576839 the Omnichannel model at DIEN MAY XANH will be divided into 4 main parts: ]]> 2022-11-22 04:45:14 UTC https://padlet.com/20dh480872/1ixemlwq7psdlz2s/wish/2393576839