https://padlet.com/evalette4/1ht7i3vs9w4g6g11 en-us 2022-12-20 09:43:48 UTC 2025-09-24 22:05:23 UTC hello@padlet.com https://padlet.net/icons/png/2757.png evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454698394 2023-01-24 14:05:11 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454698394 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454701145 2023-01-24 14:06:53 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454701145 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454703063 2023-01-24 14:08:07 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454703063 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454706297 2023-01-24 14:10:07 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454706297 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454713511 1. Ecouter
2. Remercier, s'excuser, expliquer
3. Proposer une solution
4. Conclure
5. Suivi interne

]]> 2023-01-24 14:14:07 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454713511 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454738516 Définition: 
écouter de manière active et positive son interlocuteur, sans jugement.]]> 2023-01-24 14:28:43 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454738516 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454740686 Définition : 
cette technique de communication permet d'étaler chaque feedback négatif entre 2 couches de feedback positifs pour ne pas vexer le client. ]]> 2023-01-24 14:29:57 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454740686 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454744611 2023-01-24 14:32:13 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2454744611 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478571556 2023-02-13 08:27:43 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478571556 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478573844 2023-02-13 08:29:05 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478573844 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478574323 2023-02-13 08:29:28 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478574323 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478574556 2023-02-13 08:29:41 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478574556 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478574749 2023-02-13 08:29:51 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478574749 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478574957 2023-02-13 08:30:02 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478574957 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478575146 2023-02-13 08:30:13 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478575146 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478575450 2023-02-13 08:30:31 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478575450 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478575627 2023-02-13 08:30:41 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478575627 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478664381 2023-02-13 09:49:28 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478664381 lea732559 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478665487 2023-02-13 09:50:36 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478665487 lea732559 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478667025 2023-02-13 09:51:57 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478667025 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478667782 2023-02-13 09:52:41 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478667782 lea732559 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478670872 2023-02-13 09:55:21 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478670872 lea732559 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478673953 2023-02-13 09:58:15 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478673953 lea732559 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478674631 2023-02-13 09:58:53 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478674631 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478676446 2023-02-13 10:00:24 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478676446 zapanna06 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478678444 2023-02-13 10:02:16 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478678444 lea732559 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478678882 2023-02-13 10:02:39 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478678882 lea732559 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478679448 2023-02-13 10:03:15 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478679448 zapanna06 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478679450 2023-02-13 10:03:15 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478679450 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478680208 Hadrihen et Lea ]]> 2023-02-13 10:04:00 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478680208 zapanna06 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478680301 2023-02-13 10:04:04 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478680301 lea732559 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478680741 2023-02-13 10:04:33 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478680741 zapanna06 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478681301 2023-02-13 10:05:07 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478681301 evalette4 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478706567 2023-02-13 10:29:16 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478706567 zapanna06 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478706716 2023-02-13 10:29:26 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478706716 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478709252 2023-02-13 10:31:58 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478709252 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478709753 2023-02-13 10:32:26 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478709753 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478711870 2023-02-13 10:34:30 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478711870 zapanna06 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478715902 2023-02-13 10:38:18 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2478715902 lianavouillamoz https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483195905 2023-02-15 09:17:02 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483195905 lianavouillamoz https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483196302 2023-02-15 09:17:26 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483196302 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483202683 2023-02-15 09:23:31 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483202683 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483202720 2023-02-15 09:23:34 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483202720 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483204089 2023-02-15 09:24:55 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483204089 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483205399 2023-02-15 09:26:12 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483205399 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483205700 2023-02-15 09:26:31 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483205700 zapanna06 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483211043 2023-02-15 09:31:13 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483211043 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483230372 2023-02-15 09:49:58 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483230372 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483230800 2023-02-15 09:50:24 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483230800 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483239835 2023-02-15 09:59:22 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483239835 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483242607 2023-02-15 10:02:21 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483242607 icardoso2323 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483242867 2023-02-15 10:02:37 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483242867 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483243752 2023-02-15 10:03:21 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483243752 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483243831 2023-02-15 10:03:27 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483243831 zapanna06 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483244441 2023-02-15 10:04:05 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483244441 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483245299 2023-02-15 10:04:47 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483245299 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483245488 2023-02-15 10:04:52 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483245488 lianavouillamoz https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483245561 2023-02-15 10:04:56 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483245561 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483246574 2023-02-15 10:05:49 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483246574 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483247581 2023-02-15 10:06:50 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483247581 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483247929 https://1drv.ms/w/s!AjqWYBuT4W8YgX9igKgzj3W3mR3R]]> 2023-02-15 10:07:14 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483247929 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483269522 Pour luna: Faire attention à la tournure de certaine phrase et être un peu plus emphatique

Pour lea: Etre plus souriante et mettre peut être un peu plus de vie  ]]> 2023-02-15 10:28:23 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483269522 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483269918 Parler moins vite ( faire des temps de pause )]]> 2023-02-15 10:28:50 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483269918 lianavouillamoz https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483270002 Joe: doit sourire plus
Orane: faire des petits temps de pause]]> 2023-02-15 10:28:57 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483270002 icardoso2323 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483270918 Brice : Aller plus loin dans les remerciements.

Annabelle : Aller plus dans les détails, faire attention à la parole même si c'est compliqué essayer de parler moins vite et plus fort]]> 2023-02-15 10:29:41 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483270918 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483271632 Parle clairement, cependant il a un peu trop de mimiques en général, mais très bon travail !]]> 2023-02-15 10:30:28 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483271632 lunaschwab https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483271860 Alexis : Etre un peu plus sérieux
Anastasia : avoir plus d'entrain]]> 2023-02-15 10:30:44 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483271860 zapanna06 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483272938 Très bon vocabulaire et manière de parler mais faire attention à la posture (un peu trop renfermée sur toi même). Garde ton professionnalisme il est parfait. ]]> 2023-02-15 10:31:54 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483272938 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483273027 :D]]> 2023-02-15 10:32:00 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483273027 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483275499 Très rassurante dans sa manière de parler, cependant nous avons eu l'impression que tu prenais parti dans l'explication du problème ("c'est étrange parce que,...") sinon c'est pro ! (oublie pas le smile) ]]> 2023-02-15 10:34:30 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483275499 zapanna06 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483275680 Ta procédure est parfaite mais fait attention à ne pas trop te précipiter et à ta manière de parler (mettre un peu plus d'émotion, "violoniser" ton discours devant le client). Très bon vocabulaire dans la globalité. ]]> 2023-02-15 10:34:43 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483275680 zapanna06 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483337302 Très bonne manière de parler, très bon vocabulaire. Attention a ne pas être trop froide et trop sèche, sans émotions. Bonne posture et bon langage corporel.]]> 2023-02-15 11:41:34 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2483337302 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2495322844 2023-02-26 15:10:03 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2495322844 https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2495323107 2023-02-26 15:10:32 UTC https://padlet.com/evalette4/1ht7i3vs9w4g6g11/wish/2495323107