LOTUS by Victor Vasudevan

Introduce yourself and tell us what you hope to gain from today

victorvasudevan — 2026-07-15 16:02:15 UTC

Please share:
1. Your name
2. Department
3. Your role
4. Selfie

5. Today, I want to learn how AI can help me with __________.

victorvasudevan — 2026-07-15 16:02:15 UTC

How to use padlet

victorvasudevan — 2026-07-15 16:02:15 UTC

Click the + button on the Padlet to add your post. You will then have the option to add content to your post. There are five icons for you to choose from, these allow you to either upload a file, add a link, search the web for content, or take a picture

Expectation & Challenges

victorvasudevan — 2026-07-15 16:02:15 UTC

•Two ways AI is already impacting my life (work or personal)

•Two expectations I have for AI (hopes or benefits)

•Two challenges or concerns I see with AI

Reflection Questions (Discuss)

victorvasudevan — 2026-07-15 16:02:15 UTC

A.When did the AI guess correctly? Why?

B.When did the AI guess incorrectly? Why?

C.What ML concepts did you see in action?

victorvasudevan — 2026-07-15 16:02:15 UTC

•Expectations that excite us

•Challenges that worry us

•How can individuals/organizations prepare?

victorvasudevan — 2026-07-15 16:02:15 UTC

Let’s agree on how we want to work together today.
These are not rules to control behavior—they’re agreements to help us learn, collaborate, and enjoy the experience.”

Compare & Reflect

victorvasudevan — 2026-07-15 16:02:15 UTC

•How was the vague customer reply different from the refined one?

•Which version would you actually send to a Lotus's customer?

•How could this save time and improve customer communication?

victorvasudevan — 2026-07-16 17:47:11 UTC

“Your task is to create a prompt for a weekend checkout queue announcement.”

Compare the first and improved responses. Choose one observation that your speaker will share with the group

Group Discussion

victorvasudevan — 2026-07-16 18:03:54 UTC

Which version is easiest for staff to use?

What details made the message clearer?

How did the tone become more supportive?

How can this help daily briefings or WhatsApp updates?

When should we stop refining?

victorvasudevan — 2026-07-16 18:18:12 UTC

•Why is human judgment necessary when using AI?

•What risks could happen if we accept AI outputs 'as is'?

•How can we balance AI speed with human oversight in daily work?

Hello, I'm MG

2026-07-17 06:33:54 UTC

Name : MG

Department : Mall

Role : Mall A&P Manager

Today, I want to learn how AI can help me with ease of work and personal

Hi I'm Thla

2026-07-17 06:34:07 UTC

Learn new skills , feed on yummy food, be healthy and be happy and hope AI can teach how to do it more often.

Self introduction

2026-07-17 06:34:16 UTC

I'm Kim from Finance nice to meet you! today i want to learn bout AI to make my life and work easier :)

Ohaiyooo

2026-07-17 06:34:29 UTC

Dear AI, may I hire you as my personal assistant!!!

2026-07-17 06:34:29 UTC

Carmen Yen
Corporate services
Legal counsel
Not available
Automating repetitive tasks and simplifying workflows

Me • Suiyi

2026-07-17 06:35:25 UTC

Myself, SUIYI, Buying Manager from Apparel

2026-07-17 06:36:24 UTC

I’m Jaynie from Quality team. My role is to ensure the safety and consistency of our own brand product quality. Today I want to learn how AI can help me with ease of work and prepare ppt.

2026-07-17 06:36:29 UTC

Hi! I’m Haziq from IT department as an IT Analyst. Hoping that, learning AI will make my task and work much easier aka less headache. So, now i need to take a selfie erm.

2026-07-17 06:36:33 UTC

Your Name: Deborah
Department: Legal
Role: Legal Counsel
Today I want to learn how AI can help me with my day-to-day task, how I can be more efficient at my work and review.

Introduce myself

2026-07-17 06:36:40 UTC

1) I am Joanne

2) I am from Commercial department

3) I am a buyer

4) Today I wan to learn how AI can make my work life efficiency

2026-07-17 06:36:42 UTC

My name is Amirul. I'm Property Exec from Property Dept :)

Hi

2026-07-17 06:36:58 UTC

My name is Shu Vien from TLT department. My role is Garment technology and QC.

Today, I want to learn how Ai can help me to ease my work

Yen Cheng

2026-07-17 06:36:59 UTC

from Legal Department, doing legal advisory, interested to learn how AI can help with my daily work and life

Hello

2026-07-17 06:37:11 UTC

Name : Farah

Department: Central Distribution

Role : RTV Coordinator

Today, I want to learn about AI bcoz want to learn new skill & knowledge

2026-07-17 07:13:09 UTC

quick answers, make life easier
prepare framework of presentations in shorter time, become smarter, making things simpler to understand
inaccurate information, using AI safely and ethically, data privacy and confidentiality, difficult to identify if it's AI-created content

AI in My Life

2026-07-17 07:13:10 UTC

Q1: Good thing about AI is make my personal life (become my dietician, health guide, travel planner etc) and work (draft email, save time in work) easier and faster

Q2: automate repetitive works and improve decision making

Q3: can be incorrect and misleading, data privacy, quite expensive for the advance feature of AI

2026-07-17 07:13:24 UTC

2 ways AI is already impacting my life : 1) Let's AI first 2) more accessible to information
2 expectations for AI : 1) efficiency - shortened our working timeframe 2) better accuracy
2 challenges or concerns: 1) overly rely on AI , 2) reduce our critical thinking ability

Expectation & Challenge

2026-07-17 07:14:57 UTC

Expectation - waze help in arrive to one location

Challenge - too relaying to maps

AI in My Life

2026-07-17 07:15:06 UTC

Two ways AI is already impacting my life :

Work :

1. work efficiency much better

2. personal : finding information and planning travels.

Two expectations I have for AI :

hope : more advance AI functions without costing an arm & leg

benefits : shorten work time, more productive

2 challenges or concerns :

1) dependency on AI to check writings, and frameworks.

2) AI will take over jobs in the near future

2026-07-17 08:47:50 UTC

Lotus's In-Store Voice Announcement

Attention, valued customers.

Thank you for shopping at Lotus's. During peak weekend hours, our checkout queues may be longer than usual. To serve you better, we are opening additional checkout counters to help reduce waiting time.

We sincerely appreciate your patience and understanding. If you need any assistance, please approach any Lotus's staff member. We will be happy to help.

Thank you for shopping with us, and we wish you a pleasant day.

2026-07-17 08:48:22 UTC

Weekend Checkout Queue Announcement

Dear Valued Customers,

Thank you for shopping with us. We sincerely apologise for the longer waiting time at our checkout counters during busy weekends. Our team is working hard to serve every customer as quickly as possible, and additional checkout counters and Self-Checkout stations are being opened whenever available. We truly appreciate your patience and understanding while we assist everyone. If you need help using Self-Checkout, our colleagues will be happy to assist you. Thank you for your continued support, and we are committed to making your shopping experience faster and more enjoyable.

build the prompt

2026-07-17 08:50:55 UTC

Act as a Lotus’s Customer Service Supervisor responsible for handling customer complaints and service recovery. A Lotus’s Hypermarket customer has submitted feedback regarding a 20-minute waiting time at the checkout counter during a busy weekend, expressing dissatisfaction with the delay and overall shopping experience. Write a warm, professional, and empathetic customer reply that acknowledges the waiting time, provides a sincere apology, informs the customer that the matter will be reviewed with the relevant team, and requests the date and approximate time of the visit for further investigation. Keep the response concise and under 100 words, avoid offering compensation or making unapproved promises, do not blame staff or operational factors, and ensure the message reflects Lotus’s commitment to improving customer service. Provide a ready-to-send reply suitable for a customer service channel.

2026-07-17 08:51:13 UTC

Thank you for shopping with us! We sincerely apologize for the longer wait at our checkouts during busy weekends. To serve you faster, we have opened additional weekend checkout counters – Counter 15 and Counter 16. Thank you for your patience and understanding as we continue working to make your shopping experience quicker and more convenient.

Staff Briefing

2026-07-17 09:14:56 UTC

Good Morning Team,

Thank you everyone for your commitment. As tomorrow is a weekend promotion day, we expect higher customer traffic. Let's work together to provide the best shopping experience.

Key Focus Areas:

Ensure all promotional items are fully stocked with correct price labels.
Monitor fast-moving items and replenish shelves promptly.
Keep aisles, promotional areas, and entrances clean and free from clutter.
Assign staff to support checkout counters when queues exceed 3 customers.
Collect shopping trolleys regularly and ensure sufficient trolleys are available at store entrances.
Greet customers warmly and proactively assist with enquiries.
Be alert to safety hazards such as spills or obstructions and rectify them immediately.
Maintain good communication between departments to respond quickly to customer needs.

Let's stay focused, support one another, and make tomorrow's promotion a successful day for both our customers and our store.

Have a great trading day, and thank you for your dedication!

Regards

Thila

draft email staff reminder

2026-07-17 09:44:22 UTC

📢 Weekend Promotion Reminder

Team, get ready for a busy weekend!

Here are three quick things to focus on:

Checkout Support: Assist with line-busting and keep queues moving smoothly.
Signage & Pricing: Double-check that all promotional signs and price tags are accurate and visible.
Shelves & Smiles: Keep shelves fully stocked and greet customers warmly.

Please look out for one another, communicate with your shift leads if you need help, and prioritize safety.

Thank you for all your hard work—let's make this promotion a great success!