Implement different frequencies of pitch for urgency (higher pitch for more urgent messages), volume for frequency (quieter for more frequent communication).

Use different instruments or tones for different types of messages (e.g., messages about appt = saxaphone, messages about referreals = violin)

create a midi hi-hat sound, shows the impact of responsiveness

encourages the user to question wtf is that noise?

random boom bap bell to explain patients frequent calls about discharge information

random bell to mix in with the sound of the hit-hap

again using another midi sound to make the whole piece tie into a whole lofi/orchestral beat

using a boom bap to identify care transitions

very important in customer satisfication

needs to be highlighted; horns make up a very distinguishable sound

literal a moment of silence, no sounds, as if the callee is getting sent to another extension...

overall rating would be scaled to the number of mallet sounds (i.e., rating of 7/10 = 7 mallet bangs)

similar to the rating of hospitals with the recommendation range (highly recommend, recommend, neutral, dont recommend, and highly not recommend) scaled to the number of mallet noises EXCEPT scaled so the frequency is higher