https://padlet.com/syazmat_a15a0348/mcdKBmall McDonalds KbMall en-us 2019-02-26 14:23:43 UTC 2025-10-21 15:24:27 UTC hello@padlet.com syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/335370488 On this date, it's is my first my internship day. I am required to attend at McDonald's KbMall at 10am.

Once I'm there, I was greeted well from by PM (People Manager) Rohani.

Next, I was briefed by PM Rohani before she took me tour visit the McDonald's kitchen and the other facilities likes 'surau' and staff rest room. 

The other staff or crew there welcoming me with the very friendly.

]]> 2019-02-26 14:27:30 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/335370488 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/335371118 The PM Rohani was asked me to attend the _______, to follow the requirement and rules which was set by government to ensure the all food operators have a knowledge about the food safety, hygiene and halal. Besides, the government also affirmed about the anti typhoid injection to ensure the all food operators not spread the virus thru the food

After finish the ________, i need to settle my food handler food at Health Department of Kota Bharu.

After finish the all requirement the requested by McDonald's and Malaysia government. I asked to attend continue my job hours until sufficient 8 hours.]]> 2019-02-26 14:28:36 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/335371118 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/337863515 On this day, i learned how to cook the grilled product which is for Cheese burger, Double cheese burger, Big Mac, Smoky grill and GCB. 

There are 3 types of patties that's called 10:1, 4:1 and Gcb. The Crew Trainer was instruct me how to grill the all patties by following the SOC (Station Observation Checklist) which has been set by McDonald's rules. ]]> 2019-03-05 12:29:40 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/337863515 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/337867844 Just continue my training at section 1 which grill section. 
On that day, i need to learn myself how to improve my grilled skills. 

The situation quite busy and i fill a bit nervous because it's my first time grilled the patties and i had to fulfill the patties that requested by the assembler to control and reduce the level of KVS (Kitchen Video System).]]> 2019-03-05 12:47:05 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/337867844 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/340354410 This is my third day at the Grilled Product station, on this day, I just continue my task at the grilled station but must improve the skills to ensure able to fulfill the grilled product demanded.
 This day, manager or crew trainer will evaluate me thru the station verification. 
So, the manager was evaluate and give the station verifi]]> 2019-03-12 11:57:52 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/340354410 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/343367866 On this day, i was learned something new. I was moved to the vats station. This station will produced the fried product like McDeluxe, McChicken, Chicken Burger, Filet o Fish, Pei and Promotion food (Chicken Bites).

I learn the SOC how to use the vats station thru the right way with the duty crew train ]]> 2019-03-20 14:56:12 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/343367866 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/343373217 Yeay !! OFF DAY ]]> 2019-03-20 15:04:33 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/343373217 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/343373372 Just continue my task at the vats station. The demand for this product is very high. I quite nervous because it's my first time alone at this station and got the challenge to fulfill the higher demand for this product. This situation happen cause of the McDonald's make a promotion during 12pm-3pm and continue with the chipper price if order McDelivery during 3PM until 6PM.

I just try my best to adapt with this situation to ensure the product that will served to customer always fast and accurate. ]]> 2019-03-20 15:04:49 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/343373372 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/343376494 As usual, the third day I'm at the any station the crew trainer or manager will evaluate my skills and my knowledge at that situation.

For this time, the on duty crew trainer verified me at this station.

After that, i just continue my task at this station. ]]> 2019-03-20 15:09:47 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/343376494 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/343383119 i have moved to the next station, which is Fried chicken and porridge. 

Again i learn the something new, as usual the duty crew trainer will guide me how to handle this station and make a product follow the SOC from McDonald's. 

I was giver the morning shift, that is from 9am to 5pm for facilitate me to learn how to prepare the fried chicken and also the porridge. 

The fried chicken preparation somewhat complicated and for me, it's takes a little bit times to prepare the fried chicken.

the preparation of porridge quite easy. But, its takes long enough time to ensure the porridge ready to serve to customers. ]]> 2019-03-20 15:20:21 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/343383119 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/344518360 My second day at the fried chicken and porridge station. I just go thru with preparing the fried chicken and porridge.

I just provide fried chicken only a few times cause of my actions quite slow to prepare the fried chicken if compare the demand from customer. Most popular dishes here between McChicken and Ayam Goreng McDonald's. 

I covered my task with preparing the porridge by following the SOC by McD. The process is quite complicated but I enjoyed by doing that thing. ]]> 2019-03-24 04:09:31 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/344518360 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/344518629 Third day at fried chicken and porridge station. Supposedly,i should I should have been assessed by the manager or crew trainer. But, that day is the busier day. All the manager and crew trainer not in time to verify me at that station

So, i just continue my task at this station.  ]]> 2019-03-24 04:14:19 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/344518629 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/344519081 In this day, again I moved to the others station. My next station  is Bun : Initiator. 

At this station, i learned about how to prepared the bun following the customer order. The customer order will showing at the KVS (Kitchen Video after the counter will noted the order or the customer make a order with the SOK. 


]]> 2019-03-24 04:22:15 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/344519081 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/345086188 Continue my task at Bun Initiator station. 

Learn how to toast the bun quickly by following the KVS based on customer order. 

Improve the skill to ensure the customer waiting time will be reduced. 

The task becomes challenging especially when the pick hour because this date is the weekend. 

I also covered the other task that have learned to ensure the product will be fast produce and always make customer happy and enjoy McDonald's meal. ]]> 2019-03-26 03:17:08 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/345086188 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/345269959 My offday]]> 2019-03-26 14:12:42 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/345269959 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/345270031 This is my third day at Bun Initiator station. As usual i just continue my task at this station. 

For this station, I also should cover packing the fried chicken either to take away or for dine in.

This station quite easy but, so busy for the sometime. If the bun initiator make some mistake or misreading the order at the KVS of course the customer will not get their meals. 

My task not only toast the bun, I also cover the task at grill and vats cause of break rotation and solat time]]> 2019-03-26 14:12:49 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/345270031 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/345530333 Supposedly, I should move to the next station, which is Assembly : Sandwich/Porridge builds. This station only available at the store that provide the breakfast meals, for the McD KBMall, only serve the regular menu cause of this outlet operate follow the KBMall operation time. 

Because of that, I covered this date my doing task that I learned before likes grill, vats, and fried chicken and porridge. ]]> 2019-03-27 02:51:10 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/345530333 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/346803700 Just continue my task at the station that have learned.

The product at the Vats station which is fried station have a lot of order cause of McDonald's make a promotion on that product. The customer will get the chipper price during 12pm to 3pm every day. This promotion available for who come to outlet either for take away or eat in. 

For MDS (Mc Delivery Service), the customer will get the promotion or chipper price during 3pm until 6pm.

Cause of that, the promotion available for fried product likes Mc Chicken and Mc Deluxe. This station making the vats station become the busier station during that period.]]> 2019-03-30 18:00:48 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/346803700 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/346804287 My task today is just like yesterday. 

At the same time, I can improve my skills to produce the product more efficient, faster and reduce the waste. 


]]> 2019-03-30 18:06:48 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/346804287 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/346804803 On this date, i will be verified by crew-trainer. 

The crew-trainer verified my skills and also my knowledge about the all station that i have been learn.

Quite nervous, bit i was try my best.

After the verification session settle. I just continue doing my job to ensure this outlet will able to fulfill the customer order.]]> 2019-03-30 18:11:58 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/346804803 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/346805928 Supposedly, for this date, i should learn about how to grill product chicken sausage and chicken roll. Actually, that product for the breakfast meals,causes of this outlet didn't operate during the breakfast meals time, that product not available at this outlet.

As usual, i just continue my task by doing the operation task like grill or fried the product.]]> 2019-03-30 18:21:46 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/346805928 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/346889600 My off day ..]]> 2019-03-31 13:44:14 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/346889600 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/346889917 Just continue my job at Mcd causes of the reasons that i have been mention on the report at 9/3/2019. 

Actually this is the weekday, the level of customer reduce if compare with the weekend. 

My job for this day quite relax, less stressful and just make a product based on customer order. 


]]> 2019-03-31 13:46:13 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/346889917 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/347872479 If refer on my timetable, this is the third day that should i learn about grill product sausage and chicken roll. 

Cause the lack of station, on this date i continue my task as usual at the station that i have learn before. 

On this day, the manager and the crew trainer learned how to cook the chicken bits which is the food promotion that will start on 14 March 2019. 

After that, the crew trainer teach the other crew how to cook that chicken bits by following the McDonald's SOP. ]]> 2019-04-03 00:09:01 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/347872479 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/347967102 Should be, at 13 until 16 March 2019 i will moved to the next station. The next station is the that also produce the breakfast product which is grilled product : round egg and scrambled egg. That station not available at this outlet

As usual, causes of the lack of station, I only run my task my making the regular product at vats station.

The order not high as a weekend. Just only quite busy during lunch hour also during McDelivery crazy hour. ]]> 2019-04-03 08:36:28 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/347967102 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/347969010 Starting my task by produce the product at grill station. 

Improve my skills to ensure able to produce the product with faster and able to avoid the waste product. 

This is for school holidays holiday that will take place on 24 until 30 March 2019.

The customer order will be increase and the situation will busy. ]]> 2019-04-03 08:43:01 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/347969010 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348073881 On this day, I should cover the task at the vats station. 

I had a new task, which is prepared the chicken bits. For the first time i cut the chicken slice, quite slowly but i keep trying increase my skills to ensure the chicken bits always ready to serve to the customer. 

The demanded for this promotion quite slow because the customer didn't expect this new product from McDonald's have a nice taste actually. 

In addition, this date actually is the weekend. So the demand of product increase and should produce more faster the fried product and at the same time, i must improve my skills prepared the chicken bits. ]]> 2019-04-03 13:59:19 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348073881 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348080908 My Off-Day]]> 2019-04-03 14:10:46 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348080908 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348086589 Keep doing my task as usually likes fried, grill and cook the porridge. 

Should be, from 17 until 19 March i must learn how to prepare the Muffin. This is the menu for breakfast. This outlet don't have a breakfast menu and cause of that i just prepared the regular menu only.  
 
On this date, a lot of co-crew should be covered the others outlet causes of dinner event that held at each outlet.]]> 2019-04-03 14:20:02 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348086589 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348089604 On this date, the turn of Mcdonald's KBMall crew that who started the work before 2019 to enjoy the dinner and crew party night. 

Because of that, the crew from the other outlet came to cover the operations this operation during that event. 

On the same date, the OM (Operations manager) from the East Coast HQ come to this outlet to monitor the McDelivery operations during Crazy Hour (3pm - 6pm)]]> 2019-04-03 14:25:10 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348089604 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348090131
As usually, i keep doing my task, to always the ensure the customer didn't need a lot of minute to waiting their meals. 

This day quite busy, but I'm enjoy doing my task because i'm slowly adapt with my new environment. 

I also keep learning to improve my skills cut and fried the chicken bits. ]]> 2019-04-03 14:25:53 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348090131 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348589918 Doing my task a usual.
Cover the task at vats and grill. 
But, my task more at grill station. 

If refer the time table that given by Hq. I should moved to station Assembly : Sandwich/Porridge builds from 20-22 March. 

I also always keep the cleanliness at my station that i cover to ensure the product produce always not polluted with the virus. ]]> 2019-04-04 15:47:30 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348589918 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348590015 Running my task as a usually. 
Keep improve my skills to ensure the product always able to fast produce. 

The environment at this store become to busier causes of the weekend in the next day also the school holiday will be started. 

Mostly the customer that came to this outlet have a their own child especially their child still schooling. ]]> 2019-04-04 15:47:42 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348590015 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348933257 Just keep doing my task. Always make sure this store always able to give a higher satisfaction to the all customer.

The product that produce increase a lot if compare with the normal day.

So busy and exhausting day. ]]> 2019-04-05 14:06:48 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348933257 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348962001 Today I moved to the next station. Which is Front counter : Runner/Drink Drawer and Dessert.

This station make me quite stress. Because of  a lot of order in my first day. 

I just try my best to packing the drink by following the KVS.

The others crew also help me to ensure the drink water will able served to the customer shortly.  ]]> 2019-04-05 15:02:54 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348962001 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348963992 Off-Day]]> 2019-04-05 15:07:16 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/348963992 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349148250 Continue my task at station Front counter : Runner/Drink drawer and dessert. 

The situation very busy. The order very high mostly the customer come here make a order 2 set and above. 

Keep learn and improve my skills to ensure the customer waiting time will deducted and able to satisfied the all customer. ]]> 2019-04-06 13:09:10 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349148250 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349148478 Third day at front counter station. My skills still imperfect. But, the senior crew also helped me to packing the drinks. 


]]> 2019-04-06 13:11:47 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349148478 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349148795 Should be i moved to the next station. But that is the breakfast station. Because of that, I covered and continue my task at the station that I have learn. 

Mostly the product that produce increase during the school holiday. Should professional and make a task quickly. 

Enjoy but quite tired causes of the busier and the higher order from the customer. ]]> 2019-04-06 13:15:39 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349148795 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349201386 Just doing my task a usual. Help the other crew to stock up the product, cook the product at the station that i know and always keep the cleanliness at the restaurant even the situation is busy. ]]> 2019-04-07 01:02:28 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349201386 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349201873 Weekend come again.
Off course the order from the customer will increase. Especially, for this day still in the school holiday. 

Mostly a parents that don't have a leave during weekday to bring out their child during this school holiday only take a weekend chance to spend time with their child. 

The parents brings their child to enjoy the meals at McDonalds because this restaurant had a special food set for children that are included with the toys. 

For my task, I run my task at the grill station. The busier level make me quite tired but I able to motivated my self to avoid my self from stress. ]]> 2019-04-07 01:11:56 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349201873 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349202116 On this date, should be i learned about how to take a order at the counter. But, i cannot learned about it because of the busy situation and a lot of customer come to this outlet. This is happen to avoid the long que. 

I just ask for co-crew to show me how to take an oder at the counter]]> 2019-04-07 01:16:01 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349202116 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349202136 My Off-Day]]> 2019-04-07 01:16:17 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349202136 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349216935 Start my task with cooked the porridge. The order for this product is increase causes of the HappyMeals set. Mostly the parents choose the porridge for the main menu. 

After that, i continue my task at the grill product. Like usually I'm prepared the product by following the empty slow at the UHC(universal holding cabinet). ]]> 2019-04-07 05:57:30 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349216935 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349221381 Keep doing my task as usually. Take a little time to ask co-crew how to take an order by using the computer system at the counter. 

After that continue my task at the kitchen. The situation not busier that before. Because, the school holiday was end. But, the order will higher during 12pm until 3pm and 3pm-6pm for McDelivery]]> 2019-04-07 07:29:56 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349221381 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349246223 My days start by learned a something new. I moved to a next station which is Lot and Lobby. 

This station quite challenging because i should faced with the customer. 

I should greeting the all customer that coming to this outlet with sincerely and parade them to ensure so that they feel finished and appreciated. 

Always make sure the lobby always clean and safe. ]]> 2019-04-07 13:32:13 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349246223 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349246237 Keep practice at station lot and lobby to ensure I will able to provide the best hospitality to the customer.
I must welcoming the guest and guide them how to use self ordering kiosk (SOK).
Always keep the lobby in the good and clean condition to ensure the guest will get the best experience when eat in this restaurant.
Clean the table after the guest left the table, sweep and mopping the floor.]]> 2019-04-07 13:32:24 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/349246237 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/363660287 I'm still continue my task at the station lot and lobby.
On this day, I'm try to covered the server task which is serve the food at the guest table. 
This is my new experience and challenge because I should faced with more guest and must always look around to find the guest based on their table tank.]]> 2019-05-27 06:05:21 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/363660287 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/364483367 on that day, I should continue my task at the drive thru station as a runner. Cause of lack of station, I only continue my task at the front counter as a runner. 

]]> 2019-05-29 21:57:53 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/364483367 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366520606 My Off day]]> 2019-06-08 22:44:29 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366520606 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366520625 On this day, my lecture visited me at my internship places. She came to know my experience during my internship. Sir Hilman was welcoming my lecturer Miss Mazne. After our discussion, I just continue my task at the front counter as a runner.]]> 2019-06-08 22:45:00 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366520625 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366520957 Just continue my task at the front counter as a runner.]]> 2019-06-08 22:53:51 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366520957 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366520981 I have some short vacation that sponsored by McDonald's Kbmall]]> 2019-06-08 22:54:34 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366520981 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366521059 Last day my short vacation at Pulau perhentian]]> 2019-06-08 22:56:32 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366521059 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366521089 Continue my internship as usual. Continue my task at front counter as a presenter. Become busier because the weekend come again.]]> 2019-06-08 22:57:16 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366521089 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366521275 On this day, the crew trainer was conducted me and teach me about the food safety. The crew trainer was tell me, we should practiced the CAYG as a daily routine to make sure the product always at the hygiene condition before served to the customer. After that, i just continue my task a the front counter as a presenter]]> 2019-06-08 23:00:51 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366521275 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366540892 My Off-Day]]> 2019-06-09 07:59:14 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366540892 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366540910 Start my task at front counter as a presenter. After that, the manager ask me to cover the task at the kitchen which is at the vats station. Just keep continue my task likes fried the patties, packing the pai, and stock up the sauce. Before end of my shift, also as usual, make sure the floor always clean and the stock for sell always full and enough. ]]> 2019-06-09 07:59:33 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366540910 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366541074 On this day, I start my shift with cover the task at the front counter as a order take. Because, if refer on the time table the given by HQ, I should been a order take for drive thru, cause of this outlet don't have a drive thru I just been a order take at the counter. After that, I covered the task at the grilled station.]]> 2019-06-09 08:03:39 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366541074 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366569121 Start my day with prepared the vats station to ensure had a complete equipment before run the business activity. Cook some fried product that will served for earlier order from customer. Just cook by following the production level low to avoid the product waste. After that, just always make sure the product likes patties and pai always available went needed. ]]> 2019-06-09 16:22:48 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366569121 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366569420 On this day. Manager asked me to covered the task at the SOK (self ordering kiosk) payment counter. At this station, i just recall or key in the payment number based on the customer receipt. After recall the number at the total that customer should be pay will appear at the computer. After customer make a payment, their product will be prepared. ]]> 2019-06-09 16:26:55 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366569420 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366592875 On this day, the crew trainer was verified at the front counter station. She ask me about the true procedure at this counter. After that, I continue my task at the kitchen. After finished the store operation, I learned how to closing the vats station. I should bring out all the equipment that used during operation to the back sink for clean up. Wipe up at the all item that having at the vats station. ]]> 2019-06-09 21:35:07 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366592875 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366619807 2019-06-10 02:11:56 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366619807 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366619814 2019-06-10 02:11:58 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366619814 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366619815 2019-06-10 02:11:58 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366619815 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366619816 As today I'm being my task at the prep line. Make sure always practice the CAYG. Preparing the product by following KVS and wrap the product before pull out to the runner]]> 2019-06-10 02:11:58 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366619816 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366620136 My off day]]> 2019-06-10 02:13:55 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366620136 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366620670 Start my task on this day by covered the task at the prep-line. Prepared the product such burger. Just complete the ingredients for burger after the assemble pull out to me. Just continue my shift at the prep line and covered the task at the vats station ]]> 2019-06-10 02:16:28 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366620670 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366622793 MC]]> 2019-06-10 02:28:10 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366622793 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366623311 My shift on this day is opening. I'm learned how to prepared the utensils for the vats station before the operation start. Prepared all the item to ensure don't have a lack of utensils or item while the production is high. Stock up all the product and cook some product to prepared for the first order from the customer. Always keep the CAYG to avoid anything happen at the customer product. ]]> 2019-06-10 02:32:08 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366623311 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366676708 On this day, my shift gonna been at the opening. I learned how to prepared the equipment at the lobby before the operation start. When the operation started, I should make sure the lobby always in the good condition and clean. The trains should make sure don't have under the table more than 2 trails after customer leave the table]]> 2019-06-10 11:10:37 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366676708 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366694749 Today I'm being opening shift. Prepared the utensils at the vats station. Stock the stock, clean up the station and prepared the cook product. Cover the task at the vats station during shift hour until end off shift. Before palm out, stock up all the stock to ensure the next shift crew will able to speed up the output product. ]]> 2019-06-10 13:02:01 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366694749 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366805201 Today, I learned how to serve the product to customer thru the table service. Pick up the customer product after the runner and presenter complete the customer order at the front counter, bring out that product to customer table by following table stand on the table. Greetings customer before serve the product to show the polite way. ]]> 2019-06-10 22:43:16 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366805201 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366805483 My off day]]> 2019-06-10 22:46:00 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366805483 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366805606 Today, continue my task at front counter as a presenter. Just prepare the items likes tissues, sauce or toys for customer before served to them. After that, cover the task at the kitchen cause of the lack of crew at the kitchen. Prepare the grill product until end of my shift.]]> 2019-06-10 22:47:00 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366805606 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366805665 Today I'm being at lobby. As usual keep the lobby always clean. Make guest comfortable with the mcd environment. Always make sure the sink clean and dry. After end off operation, I'm closing the lobby area. Pull out all the furniture arrange correctly before palm out.]]> 2019-06-10 22:47:41 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366805665 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366806737 Today again my closing shift. Cover the task at the kitchen. As usual after end of operation, pull out all the utensils to the back sink to clean up. Clean up the prep lines area before pull in all the utensils at the original arrangement. ]]> 2019-06-10 22:56:36 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366806737 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366807389 Today I'm being at vats station. Also cover the grilled station because of lack of crew after crew punch-out from the store. Cover both station vats and grill while waiting the next shift crew come. Just managed how to make sure the product will full at the UHC and speed up the output product to the customer.]]> 2019-06-10 23:02:57 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366807389 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366807651 Today I'm being the opening shift. I learned how to prepare Nasi Mcd also prepared the porridge. The crew trainer also helped by the other crew helped and teach me how to prepared the Nasi Mcd by following the true SOC. Prepared the coleslaw Cover on that station until end of my shift. ]]> 2019-06-10 23:05:25 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366807651 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366808039 Today, I start my shift at the kitchen. Just cover the task at the grill station. After that, manager asked me to continue my task at the lobby as a server. Served the product to the customer and helped the customer to order at the Self Ordering Kiosk(SOK). ]]> 2019-06-10 23:09:04 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366808039 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366808229 Today, this store become more busier because of one day before Ramadhan celebration. I'm being at the lobby station. As usual clean up the table, keep the floor always clean, sink always clean and dry also the lobby environment always comfortable to eat in. ]]> 2019-06-10 23:11:03 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366808229 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366809067 My Offday]]> 2019-06-10 23:18:31 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366809067 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366809114 Today I'm being at the lobby as a server. Cause  of earlier of Ramadhan session, the guest come to McDonald's decrease if compare with the normal days. Mostly guest is none-Muslim.  ]]> 2019-06-10 23:18:59 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366809114 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366809115 Today I'm being at vats station. The task quite relax because of the ordering order from the customer is low. Always make sure the CAYG, clean up the floor and always make sure the product that served to the customer fresh and juicy. ]]> 2019-06-10 23:19:00 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366809115 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366809665 Today I'm continue my task at the lobby. The customer level is increase if compared with the day before. This is maybe the weekend of the next days. Mostly the table full before Iftar. Just helped the server task because the guest will leave the to clean up the table after iftar. Arrange the table for customer how have a problem likes, lacks of chair and tables. ]]> 2019-06-10 23:24:07 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366809665 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366810009 My off day]]> 2019-06-10 23:27:45 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366810009 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366810044 Today I'm being the server. Start from 3pm-5pm just helped the customer to order at the SOK and also served the product to non-Muslim guest. Start from 5pm and above mostly the Muslim guest come in to order and wait at the table for iftar. Around 6.45pm all the table is full. For the next guest, they also able to take out the product. As usual, served the food to customer with the polite greetings. ]]> 2019-06-10 23:28:12 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366810044 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366810300 Today my shift is closing. Start my task at the lobby. After the operation clean up the lobby and properly arranged the furniture]]> 2019-06-10 23:31:10 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366810300 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366810584 Today I'm being at vats station. Cook the all product to ensure the patties and nuggets always available when needed. Stock up the stock and swipe and mop the floor before end off shift.]]> 2019-06-10 23:34:05 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366810584 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366810771 Start my task on this day as a server. Help the guest to order at the SOK, also make sure the table services always run smoothly to avoid the long of guest waiting time. ]]> 2019-06-10 23:35:46 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366810771 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366810943 Today I'm being at the prep lines. Cover the task at the vats station also as a wrapper. Learn how to wrap the chicken folder. After the order become high, i just prepared the patties and always make sure UHC always full with the products. ]]> 2019-06-10 23:37:38 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366810943 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366811152 On this day, I'm covered my task at the lobby. The higher level of customers because of Hari Guru redeem coupon. Other than that, mcd also make a decreasing price to attract more customer. The customer very crowded. Should be handle the customer squeeze with the polite way.]]> 2019-06-10 23:39:41 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366811152 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366819344 Today my shift is closing. My manager given me the task to closing at the lobby station. During my shift, i covered the task of lobby and server. The customer very crowded because of coupon. A lot of customer just take out the product. For the iftar table full around 6.30pm. After end of operation, I'm continue my task by closing at the vats area. ]]> 2019-06-11 00:42:06 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/366819344 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367057271 Today I'm being at lobby. Make a task for server. As usual, serve the food to customer. Take some feedback. Double check customer product and helped the customers how have a problem about our services. ]]> 2019-06-12 00:12:04 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367057271 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367057565 2019-06-12 00:14:41 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367057565 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367057569 My off day]]> 2019-06-12 00:14:42 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367057569 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367057591 Mc]]> 2019-06-12 00:14:51 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367057591 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367057613 Mc]]> 2019-06-12 00:15:02 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367057613 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367057657 Today my shift is closing. Firstly, I'm cover the task at the kitchen because lack of crew. This is because solat turn. After that, manager ask me to continue my task at the lobby. As usual keep lobby always clean, suitable and comfortable for guest. After the operation, closing at the kitchen. Pull out all the utensils for clean up after that pull in all the utensils at the true places.]]> 2019-06-12 00:15:27 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367057657 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367058051 Today I'm being a server. Greetings the customers. Help them and guide how to use SOK. Server the food with the polite greetings. ]]> 2019-06-12 00:19:25 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367058051 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367058175 My shift for this day is closing. Start my task at the lobby. Always make sure the floor, sink and table always clean. After operation, tidy up and arrange all the all furniture before palm out.]]> 2019-06-12 00:20:28 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367058175 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367058479 Today I'm being at the kitchen. Make a task at the vats station. Speed up all the product produce because of the higher demand from customer. Prepared the McChicken for Moreh at mosque. After that cover the task at grill because of solat turn queue. ]]> 2019-06-12 00:22:52 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367058479 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367058917 My Offday]]> 2019-06-12 00:26:00 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367058917 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367087143 2019-06-12 03:50:49 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367087143 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367087147 Today I'm being at kitchen. Cover the task at grill station. After that, manager asked me to been a server. Going to lobby and continue as a server. ]]> 2019-06-12 03:50:50 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367087147 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367087748 Today, I'm start my task a the front counter as a presenter. Just prepare the condiments like sauce, paper, fox and spoon before product present or serve to the customer.]]> 2019-06-12 03:57:21 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367087748 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088008 2019-06-12 04:00:22 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088008 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088011 Today, I'm being a server. Keep the customer satisfaction to avoid the complain. Explain smooth and politely when having any missed understanding. ]]> 2019-06-12 04:00:23 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088011 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088014 2019-06-12 04:00:24 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088014 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088105 2019-06-12 04:01:53 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088105 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088108 2019-06-12 04:01:53 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088108 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088110 Today, start my shift with seat down with People Manager to ask the information for my internship report. After the situation become to busier, continue my task as a server and cover the lobby task.]]> 2019-06-12 04:01:54 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088110 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088243 Today my shift is opening. Before store open, I'm prepare the arrangement at the lobby. After that, record some video for my internship video presentation. After that, continue my task as a server as usual.]]> 2019-06-12 04:03:23 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088243 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088438 2019-06-12 04:04:53 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088438 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088440 My last day. On this day, been a server. As usual make the server task. After that, seat down with manager to wish thank you to them.]]> 2019-06-12 04:04:54 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088440 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088545 My off-day]]> 2019-06-12 04:06:12 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088545 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088563 2019-06-12 04:06:24 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088563 syazmat_a15a0348 https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088564 my off-day]]> 2019-06-12 04:06:25 UTC https://padlet.com/syazmat_a15a0348/mcdKBmall/wish/367088564