Conduct a familiarization session with the staff.

Briefing about massage and learning massage techniques for the whole body that are correct in theory. Copy the step-by-step massage in a notebook.

Seeing and learning the correct way or technique in the massage that the staff did first on the customer. Studying and memorizing the steps for a week before I was given the trust to do it on the customer.

Start learning about cupping. There are various types of cupping treatments offered such as cupping (Sunnah, half body, full body).

Apart from that, there is head cupping treatment for migraines.

This afternoon, we had a customer come in who wanted to have a full body cupping treatment.

I was told to observe and learn first before performing the treatment on the client.

In conjunction with Hari Raya, we are offering some very attractive promotions.

There are many customers who are interested in taking the package because of the very cheap price and quality.

The promotion ran for a month. It was also a very busy month for us as there were many customers visiting for treatments.

If there are no customers, we will practice manicure and pedicure ourselves. In addition, we also practice how to design manicures.

Our spa had a male customer who wanted treatment for severe acne. We recommended that he have a facial cupping treatment to reduce inflammation - both for red, swollen acne or acne that hurts when pressed.

As usual, we have several customers who wants a full body massage for 1 hour.

We hold monthly meetings to discuss related matters at the beginning of each month.

This morning, we had a customer come in for a Bb glow treatment.

Before undergoing treatment, we recommend that customers do a face analysis first to find out what facial problems the customer is facing.

As usual, we receive several customers who want to do body massage.

We have a customer who wants to do Prp face jab treatment.

I was first taught what PRP face jab is, its benefits and what facial conditions require face jab treatment.

On friday, we had one customer who want to do cupping treatment which is Sunnah.

At the end of every month, we will count the stocks.

A customer made an appointment to make a gel manicure.

Before doing a gel manicure, I will do a basic manicure first to take care of and treat my customer nails to keep them healthy.

I was first trained on the step-by-step process of making gel manicures before making them for customers.

Every Monday, if there are no customers, we will create content videos related to the field of spas to be uploaded on Tiktok so that many people will know.

We had a customer come in who wanted to have uterine engorgement treatment because she had fallen.

After that, we recommend that she do a vaginal tangas at once for better and faster results.

We also accept customers who want a body massage.

In this week, we have several customers who want to do an ion detox.

There are several benefits of doing ion detox such as removing toxins from the body, improving blood circulation and so on.

In addition to ion detox, we also offer several detox soaks such as herbs, body slimming and body relaxing.

As usual, we have several customers who want to have a body massage.

One of our customers, after he had a body massage, immediately wanted to have a sauna treatment.

If there are no customers, we will practice manicure and pedicure with our staff.

Besides, we also had customers who want to soak their feet which is detox herbs.

We had a customer come in who wanted to remove eyelashes.

In addition, we have customers who want to make keratin eyelash perm.

As usual, we have several customers who want to have a body massage.

At the end of every month, we will count the stocks when no customer.

In conjunction with Gawai Day, we are offering several very attractive promotions to customers.

The promotion ran for a month. It was also a very busy month for us as there were many customers visiting for treatments.

There are many customers who are interested in the promotion because of the very cheap price and quality.

At the beginning of the month, we hold a monthly meeting to discuss SOPs and so on.

We have several customers who took the promotion package in conjunction with Gawai Day.

Besides, we also had customers come in wanted body massage.

I did a keratin eyelash perm for a several customers.

We have a customer who wants to have a whitening drip treatment.

We recommend that she take a full drip session, which is 3 sessions, for faster results.

Besides massage, we also take in customer who wanted to do cupping.

If there are no customers, we will create content videos related to the field of spas to be uploaded on Tiktok like POV every Monday.

We had a customer come in who wanted to have a foot spa treatment.

Do a foot spa treatment to get smooth, non-cracked and soft heels.

We also had a customer who wanted to get eyelash extensions. She chose the wispy design.

I was first trained on the steps of doing eyelash extensions before doing them on the client.

We were trained how to do hair treatment, blow hair and head massage during shampoo.

We train fellow staff by being models for hair treatment.

After that, we learned the correct way to straighten hair with the correct technique.

Besides, we had several customer who wanted to body massage.