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Image: (A business ideas, 2018).

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What is the importance of effective communication in nursing?

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What is the importance of effective communication in nursing?

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As Dr. Kar explains, nurses are at the frontline of patient care and with condition constantly changing it is their duty to communicate clearly with all members of the interdisciplinary team (Talbott, Watson, Tariman, &Sorenson, 2016). (Video: Apollo Hospitals, 2017).

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Effective communications In Healthcare Settings - Dr. Sujoy Kar, CMIO-Apollo Hospitals

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Adverse outcomes due to ineffective communication

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Adverse outcomes due to ineffective communication

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It is known that a lack of effective communication in the health care setting has been linked to poor patient care like medication errors occurring, poor working conditions for nurses, and even declining nurse retention rates (Talbott, Watson, Tariman, &Sorenson, 2016). Image: (Senior Advisor, 2015).

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Various initiatives have been implemented to combat the issue of ineffective communication in health care settings, take the 'clinical chatter' tool for example. This tool was given to each nurse on a unit creating a universal communication system and providing the most up-to-date information on patient status (Talbott, Watson, Tariman, &Sorenson, 2016. There were less reports of medication errors and overall increased nurse satisfaction (Talbott, Watson, Tariman, &Sorenson, 2016). Image: (Research gate, 2016).

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A research article entertained the idea of self-reflection and evaluating what one can do to improve their own communication skills before extending to an external solution (Payton, 2018). The leadership team which came up with the self-evaluation checklist took a different approach to solving the age-old problem of having all members of a health care team on the same page (Payton, 2018). Image: (Workspirited, 2018).

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Being a good communicator is an integral part of nursing assessment, by creating strong communication skills in nursing students this will only help them later in their professional careers (Azevedo et al., 2017). A communication module was introduced to first year nursing students and this study simulated clinical scenarios they may encounter both at clinicals and in the professional role of a nurse (Shorey et al., 2017). This simulation allowed students to act as leaders instead of their instructors, like in traditional roles, and thus strengthened both the student’s leadership skills and communication skills as these two-go hand in hand (Shorey et al., 2017). Image: (Tertiary Courses).

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A study completed on a labor and delivery floor followed the implementation of hourly "huddles" specific to patients in their second stage of labor (Wood & Stevenson, 2018). As the second stage of labor is the most intensive and has the highest risk of complications occurring, this hospital implemented a time-out “huddle” at complete dilation and continued to complete this hourly until birth was accomplished (Wood & Stevenson, 2018). Image: (UCSF, 2014)

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True problem-solving begins with nurse leadership

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True problem-solving begins with nurse leadership

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Of all the studies researched, one factor they all had in common was that of being initiatives lead by nurse leaders on the unit. With the 'clinical chatter', the hourly huddles, self evaluations, and so on, the nurse leaders on the unit were being proactive in seeking a resolution to the problem. (Video: Future of Nursing, 2015).

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Transforming Health Care through Nurse Leadership | Campaign for Action

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Effective communication in the clinical setting is a multifaceted aspect of working teams in any given facility. There are multiple factors which play into a facility being cohesive, collaborating, and overall keeping patient outcomes positive. The one tie which relates every study or article regarding effective communication together is the importance of strong leadership in the health care setting. All of the initiatives discussed which work to improve effective communication to in turn improve patient outcomes could be implemented by a strong leadership team in a facility which recognizes the problem and works to solve it. Image: (PennState Health, 2016).

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A business ideas. (2018). 5 golden rules of effective communication skills [image]. Retrieved from https://abusiness-ideas.com/5-golden-rules-of-effective-communication-skills/

Apollo Hospitals (Producer). (2017). Effective Communication in Health Care Settings [video]. Retrieved from https://www.youtube.com/watch?v=qJvzkCboTfk

Azevedo, A. L., Araujo, S. T., Pessoa, J., Mario, J., Jaqueline, S., Santos, B. T., & Bastos S. (2017). Communication of nursing students in listening to patients in psychiatric hospital. Anna Nery School Journal of Nursing, 21(30, 1-6. Retrieved from http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1414-81452017000300206&lng=en&tlng=en

Future of Nursing (Producer). (2015). Tranforming Health Care through Leadership [video]. Rretreived from https://www.youtube.com/watch?v=K4kI9_ntt-U

Payton, J. (2018). Improving Communication Skills within the Nephrology Unit. Nephrology Nursing Journal, 45(3), 269-280, Retrieved from http://eds.b.ebscohost.com/ehost/pdfviewer/pdfviewer?vid=4&sid=5135cc38-2acf-4f61-85cc-8b122dc0e2c3%40pdc-v-sessmgr05

PennState Health. (2016). Getting doctors and nurses to work together at patient bedsides [image]. Retrieved from https://pennstatehealthnews.org/2016/11/getting-doctors-and-nurses-to-work-together-at-patient-bedsides/

Research gate. (2016). "Clinical chatter' every nurse informed [image]. Retrieved from https://www.researchgate.net/publication/309431202_Clinical_Chatter_Every_Nurse_Informed

Senior Advisor. (2015). Preventing Medication Errors [image]. Retrieved from https://www.senioradvisor.com/blog/2015/01/preventing-medication-errors/

Shorey, S., Kowitlawakul, Y., Devi, M. K., Chen, H. C., Soong, S. K., &Ang, E. (2017). Blended learning pedagogy designed for communication module among undergraduate nursing students: A quasi-experimental study. Nurse Education Today, 61, 120-126. Retrieved from https://doi.org/10.1016/j.nedt.2017.11.011

Talbott, C., Watson, L., Tariman, J., & Sorenson, M. (2016). ‘Clinical Chatter’: Every nurse informed. Journal of Clinical Nursing, 26(9-10), 250-262, Retrieved from https://doi.org/10.1111/jocn.13620

Tertiary Courses. Effective communication training [image]. Retrieved from https://www.tertiarycourses.com.sg/effective-communication-training.html

University of California San Francisco. (2014). A team based approach to primary care [image]. Retrieved from https://www.ucsf.edu/news/2014/08/116856/team-based-approach-primary-care

Wood, J. & Stevenson, E. (2018). Using Hourly Time-Outs and a Standardized Tool to promote team communication, Medical record documentation, and patient satisfaction during second-stage labor. The American Journal of Maternal/Child Nursing, 43(4), 195-200. Doi: 10.1097/NMC.0000000000000442

Workspirited. (2018). Amazing simple strategies for writing an honest self-evaluation [image]. Retrieved from https://workspirited.com/writing-self-evaluation