# data[].attributes.body
The headquarters of the east center located in the address Cra. 27 # 40-43, of the city Bucaramanga, of the department of Santander, its legal representative is Dr. Laura Cristina Gómez Ocampo, the institution has four floors of which three divided the following way at the entrance of the institution referring to the first floor where the reception, coordination and file room is located, fourth center of solid waste and bathroom, on the second floor we find the library and classrooms and finally on the third floor we find the laboratory and other offices. The UNAD has seven programs within its environmental management system.
According to the new requirements that are carried out to carry out an internal audit, they generate a significant change, since they provide a more responsible operation to the executives of the institution.
To carry out the audit in the facilities of the company Universidad Nacional Abierta y Distancia, headquarters of the city of Bucaramanga, the NTC ISO 14001: 2015 was followed. For them, some objectives were taken as I was checking compliance with the programs, processes and procedures established by the organization, and the main areas of the headquarters were identified, the lead auditor present at the visit was the teacher Diana Marcela Ibarra Mojica, who led the visit from the beginning to the end. The UNAD has four strategic systems, is formed by: University Superior Council, Academic Council and Rectory.

# data[].attributes.body
FINDINGS
- A sweep was carried out in some areas of the institution, where it is observed that the Environmental Management System is defined and documented, as well as a commitment to continuous improvement with all its employees, to prevent pollution and to comply with the legal requirements.
- Senior management leads the entire process of implementation and maintenance of the Environmental Management System from its headquarters located in the city of Bogotá D.C
- There is an environmental policy established within its Environmental Management System.
- The institution has a contingency plan that allows to prevent and mitigate the environmental impacts caused by different emergencies. It has an anti-spillage kit, staff is trained by means of drills for its proper management.
There are documented procedures in each of the audited areas.
- There is evidence of commitment and awareness in the audited personnel and their directives.
- It is evident that the organization is in process of improvement in the different areas audited.
- The institution has previously labeled cans for the deposit of waste.
- There is an environmental policy.
NONCONFORMITIES
- There is no evidence of adequate control in the solid waste storage room.
Organization of solid waste storage room.
- Training for personnel in charge of waste management
- Visibility of the waste management route.

# data[].attributes.body
- For the findings generated, the necessary corrective actions must be taken according to the criteria established in the standard and evidence of the action plans for their closure and effectiveness.
- It is recommended to improve the management of the solid waste room, since it is disorganized and with substances in inappropriate place

# data[].attributes.body
- It can be evidenced that the Integral Management System is adequate, it is maintained and it is effective and the degree of compliance according to the criteria of the audited standards is in accordance.
- The information given is consistent with what was asked to the employees who were in the posts.

# data[].attributes.body
Gatell, S. C., & Pardo, Á. J. M. (2011). Factores que contribuyen al éxito de una auditoría integrada. Madrid, ES: AENOR - Asociación Española de Normalización y Certificación. Recuperado dehttp://bibliotecavirtual.unad.edu.co:2077/lib/unadsp/reader.action?ppg=1&docID=10637240&tm=1479791816012

Godínez, C. I., Aguirre, S. D., Baez, M. R., Díaz, R. H., Lanier, F. H., & Báez, J. G. (2009). Indicadores para la evaluación del desempeño ambiental de los Centros de Educación Superior (CES). (Spanish). Revista CENIC Ciencias Químicas, 40(4), 1-12. Recuperado dehttp://bibliotecavirtual.unad.edu.co:2139/eds/pdfviewer/pdfviewer?vid=1&sid=ed22dd38-2ead-4d22-bfb0-e97c05da05b4%40sessionmgr120