# data[].attributes.headline
the materials used to produce the product

# data[].attributes.subject
the materials used to produce the product

# data[].attributes.headline
the attitude of the the person providing the service

# data[].attributes.subject
the attitude of the the person providing the service

# data[].attributes.headline
The effective utility I receive versus my perceived utility prior to purchase

# data[].attributes.subject
The effective utility I receive versus my perceived utility prior to purchase

# data[].attributes.body
quickness

# data[].attributes.body
"do it right the first time"

# data[].attributes.body
loss of money for the company

# data[].attributes.body
word of mouth keeps new customers from buying the products

# data[].attributes.body
Steve

# data[].attributes.body
Inspection Techniques

# data[].attributes.headline
Lack of available funds for expanding TQM

# data[].attributes.subject
Lack of available funds for expanding TQM

# data[].attributes.headline
"quick-fix" doesn't fix long-term problem

# data[].attributes.subject
"quick-fix" doesn't fix long-term problem

# data[].attributes.headline
lack of time to devote to quality initiatives 

# data[].attributes.subject
lack of time to devote to quality initiatives 

# data[].attributes.body
lack of being informed - if a supplier changes materials and doesn't notify consumers