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I live in a terrace house with no home charge point but I am fortunate to live in a big city so there are public charge points all around me and I also have (exclusive for now) access to one at work which is great so it shouldn't necessary be a barrier to city dweller EV ownership.

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I visit that mall a lot and I don't use the car for commuting. And if I charge at the leisure centre, I can go for a walk or a bike ride. You can adapt your habits to the charging routine. Shop at a supermarket that has chargers, for example, if you have one. Include charging into your fitness routine: plug in somewhere and go for a run or a walk.

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I need chargers like Instavolt, contacless on major routes, at least 2, for long distance travel.

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Until we see all chargers being as easy to use as a self serve fuel pump where you can just pay with your credit card everywhere, charging networks will get hate, and will add an extra barrier to deter the average person from wanting to switch to electric. Take a look on these forums at the general thoughts people share about Ecotricity for example. That basically sums up everything you shouldn't do with a charging network.

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Apps, not wanted at all. Solutions pointed out many times is multiple chargers so some are working and contactless card payment.
Myself I'd like to see the implimention of ccs2 done properly so the car communicates with the charger and the billing is done to the user. CCS supports this in theory. Not seen any sign of the charger manufacturers or the ev makers sorting this out.

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1. Make sure you install the chargers in easy to get to locations just off the main highway

2. Make sure they have close to 100% availability and reliability. (Even 98% is too low)

3. Don't just install one or two on a site. Make sure there are 4-6 stalls at least/

4. Don't insist on the customer registering or a subscription model. Life is too short. Let people pay with contactless debit or credit card. Make it frictionless.

5. If you want people to sign up to an app or service, offer a decent incentive such as a discount on charging.

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I paid for an exterior 3-pin plug to be installed and bought a heavy duty cable protector. I have been charging like this almost every week for almost a year. I have a heavy-duty extension cable which I sometimes use if I can't park straight outside, but it's always the EVSE that goes through the cable protector.

This is my Plan B for charging away from home. Plan A was scuppered when the local council, who were to have put a charge point in a nearby car park where I could have left the car overnight, changed their plans and put it much further away. Plan C is to drive off to one of the rapid chargers and sit there waiting for the car to charge up. That not only wastes a lot of time but also uses up valuable electrons on the round trip.

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The finer point though is that they're for nerds right now. And even as a nerd, fine, I don't mind having a folder full of charging apps on my phone, but I loathe standing there for 5 minutes in the rain or gale force winds trying to scan a QR code, failing, typing in the number by hand, or trying to get a solid enough signal, or waiting for some network's map to load etc. Contactless and a clearly displayed price should be mandated everywhere including retrofitting IMO.

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Its early days and change will come. there are already a number of businesses that have realised that selling electricity at low profit brings customers to your shop or cafe. And it is the cafe that makes the money.

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When you arrive at a charging station you may need an app, rfid, bank card, account with the network provider, mobile coverage for both your phone and the charging station, the right connector, the right cable, charge by the minute, charge by the kwh, charge a connection fee, stay as long as you like, charge for a limited time, charge at this rate, that rate. How utterly complicated is it? And that is assuming the charging station is even powered on

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Replace every charge point with Instavolt and we would probably all be happy. No app required, contactless payment, and a display that actually gives you useful information during the charging process.

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you shouldn't need some pre-arranged contract or pre-payment to use any public charging infrastructure.

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I'm suprised that someone hasn't brought out an umbrella card that allows use of any charger from a single card

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As an EV driver i find it inconvenient to use one or another application to search for the charging stations and then vendor specific application for the the payment and stuff.

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We do need a system that allows debit card payment accessible for all chargepoints, or one app that allows access to all at a sensible Kw/h rate.

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Worry about incentives for increased infrastructure

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Worry about incentives for increased infrastructure

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The chargers are expensive to install, consumers don’t want to pay more than 30p kWh, and unlike petrol where you’re already spending £60 so might as well buy a sausage roll with a 200% markup, EV drivers won’t cancel out their savings with overpriced food.

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home charging is very cheap at off peak rates and works well - I have a Rolec charger installed. Driving around Sheffield is great, and without problems. Driving further afield is a modern day adventure, with a granny charger in your boot as your only safety net!

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It seems that finding and then paying for public charging is a nightmare. Especially as a new EV owner.

There are so many different networks, and given none have universal coverage, you end up having to sign up to loads of different accounts / apps / get cards and hold credit with each of them.

Feels like a unified service that would allow you to pay at any chargepoint through one app would make things a lot easier.

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the whole charging picture is a very complex mess of schemes, rates, types. 

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the whole charging picture is a very complex mess of schemes, rates, types. 

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Supermarkets won’t be passing on an opportunity to get you to shop in their store and cheaply refuel your vehicle, whatever form that takes in the future.

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Supermarkets won’t be passing on an opportunity to get you to shop in their store and cheaply refuel your vehicle, whatever form that takes in the future.

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Maybe council/government funded access for slower chargers on street at reasonable rates

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Maybe council/government funded access for slower chargers on street at reasonable rates

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people's requirements are so varied, both in space and time that there is no one model or right and wrong on this.

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people's requirements are so varied, both in space and time that there is no one model or right and wrong on this.

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I wonder if ultimately charging has to become a secondary service. That what they will have to do is tempt us to stop and shop, or take a seat and eat. And that while we are there, well we also have 'very keenly priced electricity for your replenishment' as well. That Tesla is doing this by selling cars and providing the recharging as their secondary service... So a charge will be secondary to the parking - which will be the primary service

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I wonder if ultimately charging has to become a secondary service. That what they will have to do is tempt us to stop and shop, or take a seat and eat. And that while we are there, well we also have 'very keenly priced electricity for your replenishment' as well. That Tesla is doing this by selling cars and providing the recharging as their secondary service... So a charge will be secondary to the parking - which will be the primary service

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Don't know much about them

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Put off by the lack of charging facilities in car parks

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Car parks, on-street chargers, and encouraging rollouts in the area

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Banks of rapid chargers. 10 to 20. Every motorway junction and/or services. Every major A road.

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No but if try it if we were going somewhere without any public chargers

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I can't charge at home (terrace, no dedicated parking)

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Passable but it ready for the future

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Take the opportunity now while the industry is just developing to ensure every charging site has a reasonable proportion of accessible chargers with blue badge priority parking and lower height cable access.

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They should partner with fuel businesses to bring in better resources but unless we are nationalising fuel industry I don't see that it is their responsibility to fund it all.

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All work place car parks have easy access chargers for one hour max so you can top up if you need to. Public chargers at all fuel stations and big public car parks. One easy to use system. Preferably contactless card payment collecting loyalty points rather than subscription for discount.

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No but I would be interested in exploring if I were holidaying somewhere remote with no public chargers.

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Great if you have driveway which we are lucky enough to have. Looking forward to seeing onscreen options using lampposts etc.

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Always a worry if they will be working or enough available to not delay journey having to wait to use them.

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Yes, overstay penalties especially on free chargers, and parking fine for ICE AND EVs parked in a charging bay but not plugged in. Better signage is required as some EV drivers think a sign stating 'Evs only' means they must park in a bay whether charging or not.

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Yes, overstay penalties especially on free chargers, and parking fine for ICE AND EVs parked in a charging bay but not plugged in. Better signage is required as some EV drivers think a sign stating 'Evs only' means they must park in a bay whether charging or not.

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Councils should make locations available but not manage the chargers. Charging rates should be uniform across the country. They should ensure the charge point operators repair faulty chargers within 48hours.

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Councils should make locations available but not manage the chargers. Charging rates should be uniform across the country. They should ensure the charge point operators repair faulty chargers within 48hours.

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Destination charging where there are many charge points, not just 1 or 2. 

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Destination charging where there are many charge points, not just 1 or 2. 

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By far the best solution, especially when the vehicle has a charging timer so it can use off-peak charging such as Octopus Go 5p/kwh .

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By far the best solution, especially when the vehicle has a charging timer so it can use off-peak charging such as Octopus Go 5p/kwh .

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Too few chargers, poor driver education about charging etiquette, payment not easy at some.

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Too few chargers, poor driver education about charging etiquette, payment not easy at some.

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I didn’t realise they had historically or had obligation in future ?

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A bit of 2021 and 2015 combined . Availability of now and free charging  of 2015

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Nope , never heard of it and would only use ccs away from home

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Fine . Using same unit last 6 yrs

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Not enough ccs, not clear if unit will be available or working. Or a queue to use it 

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Not enough ccs, not clear if unit will be available or working. Or a queue to use it 

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Ice fines and also limit to 60 mins charging to aid capacity

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Sheffield made a good start installing new 50 kWh at lower price need to do more

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Solar on the roof and charge from them

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No none near me

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Not able to have due to listed building and space not next to house

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Need many more to allow non off-street adoption

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Consistent action has to be taken to educate ICE drivers with regard to blocking EV charging spaces.  There's also a problem with PHEVs, blocking EV charging spaces when they only take minutes to top up and their driver is away for an hour.  Maybe PHEV drivers should stay with their vehicles.  Or just be more considerate.

The Government has also missed a beat with the latest reduction in the EV subsidy.  This should be reinstated, and funded through increased taxation of ICE vehicles, say £1k per piston for new petrol cars and £1.5k per piston for new diesel cars.

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Councils congratulate themselves for installing 7kw chargers (at best).  What's the point?  If I want to charge away from home then it's a Rapid I'll need.  Councils have more important things to spend their funds on.  Same goes for supermarket chargers, if it's not a Rapid, don't bother.

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is, at long last, about to be improved.  I don't believe we need thousands of rapid chargers as, once EVs with a range in the 230-310 miles (and more) are commonplace, combined with home charging, EV owners will only need Rapids for the rare long journey.

Ideally, all Rapid sites will have reliable hardware and a minimum of two chargers.

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But no one has bothered using it. Considering unsubscribing. I don't believe this has a future.

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Home charger (7kw) works fine. I leave home every morning with a full 'tank'.

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especially Ecotricity units in MWay Service Areas. Otherwise, plan ahead as one would with any long journey.

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All charge points to display a QR code to enable quick reporting of faults with the location and time. This could also be used to report non EVs in the space or EVs parked and in the case of Rapids not acitively charging after a grace period has ended.

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A % of all spaces to be fitted with fast chargers (% to be gradually increased in-line with EV sales). All private/workplace car parks to be fitted with the same ratio of chargers.

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More charging hubs where there are several rapid charger that can be used simultaneaously along with some fast chargers that can be used whilst waiting on a rapid freeing up.

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Tesla seems to be the main culprit and their cars do not strictly follow the agreed protocols which can mean issues when trying to charge from solar panels when the generation rate fluctuates.

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Deealerships just seem to want to sell the car with no eduction of the proper use of the various types of chargers and which one to use under what circumstances.
Fast chargers = up to all day charging whilst at work.
Rapid charger = to be ued for approximately 20 - 60 minutes depending on if anyone else waiting.

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Not enough units in the same locations so if one unit goes down it can mean, in my case, a journey of over 18 miles to get to the next nearest Rapid charger.

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mandatory fines on private or public land for ice vehicles blocking chargers

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every public council car park should have at least a bank of 7kw chargers. These should be well maintaines and parking wardens should impose at least £1000 fines on ice (or ev's if not charging) vehicles parking or blocking the bays

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v2g at home, contactless card payment in plentiful supply elsewhere. Indeed at every current location for ICE cars

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v2g at home, contactless card payment in plentiful supply elsewhere. Indeed at every current location for ICE cars

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Happy with our current setup, just a granny in the garage.

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often inadequately maintained. A ridiculous amount of apps, unfair pricing structures, and no fines for iceing.

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I find it annoying and inconvenient that there are so many different public charging experiences. I have to have many apps on my phone and the process of using these different providers is not consistent and makes me anxious when it comes to using a new service.

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I wish there was a convenient charging solution that did not need private accessable off-street parking. I wish the street outside my home had dedicated EV charging bays that you could book in advance and the charge to use them was added to my electricity bill each month.

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My private off-street parking is not accessible without crossing public or neighbours private land therefore I cannot install a wall-box charger. The only way I can charge is by using  public charging stations or by using a public on-street parking bay with a cable across the public path. This is very inconvenient.