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I was sent to Tiram Travel headquarters located in Johor Bahru city to be trained for 4 days. At there, I was trained at front office department. I was learned how to explain the package umrah that available, how to manage the system such as searching the package, check the payment, and key in the information of the customers.

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Public Holiday - Birthday of the Sultan of Johor and First Day of Ramadan

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I took 3 days for cleaned the office. According to the manager the office is not operated for 6 month after the staff quit. I was placed alone and no other staff except me. My scope of work given by manager is to explain the package of umrah, to register information of customers, to promote package through online.

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I was assigned to hang banners along the nearby streets.

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On Sunday 2 April 2023, I started my task to update the social site of Tiram Travel Simpang Renggam.

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It took me 3 days to pack the bags and count the number of bags that were still good to distribute to customers.

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On this day, I am required to update the number of damaged bags and the number of bags that have been taken by the customer. The company use google form to update the latest number of outgoing and incoming bags.

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I was asked to check the payment of a client who will go to Mecca in May.

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Holiday for Hari Raya Aidil Fitri.

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The customer asked to see the packages available in August.

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Customer contact me to add a package to ride the train.

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My manager asked me to make a poster on how to register for Umrah. I made a poster using application Canva.

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Update payment customers to HQ through Gmail.

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Update Facebook

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Update Facebook

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Update Facebook

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Update payment through email to Headquarters

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Update Facebook

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Update document customers through google form

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Customers confirm the date of umrah, and I must booked their information through online system.

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Update Facebook

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Holiday for Aidiladha

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End of Internship

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https://youtu.be/w6hfWjzqbRU

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INDUSTRIAL TRAINING (HPT40108).   Video Presentation