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Loyalty and Personalized Services at Debut

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Loyalty and Personalized Services at Debut

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Comparison Report of a high end and low budgeting

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Comparison Report of a high end and low budgeting

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Please print and ask a customer to complete this then upload to this section

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Blue Simple Minimalist Customer Survey Form

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Organise yourself - Outlook calendar screen shot 

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Organise yourself - Outlook calendar screen shot 

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This SMART target forms part of the staff member’s personal development plan. It shows how they have set a clear, achievable goal to support their learning and career growth. Using the SMART method helps them stay focused and measure their progress. Reviewing and updating this target also demonstrates that they regularly reflect on their development and take active steps to improve their skills over time.

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Where can this be found for the public - Is it something we need to make public? i.e. social media content (video/post)

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This Outlook calendar screenshot shows how staff members organises their workload to meet deadlines. By scheduling tasks, meetings, follow-ups and reminders, they are able to prioritise effectively and manage their time well. It also demonstrates how they use digital tools to monitor progress, adapt to changes, and stay on track with responsibilities in a professional and efficient way.

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Employment contract brand promise page screen shot PE1

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Employment contract brand promise page screen shot PE1

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Screen shot of hub spot for distinction answer in responding to learners survey where she ticked "good" 

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Screen shot of hub spot for distinction answer in responding to learners survey where she ticked "good" 

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Our brand promise is about giving learners a high-quality experience and helping them succeed in their training and future careers. It’s important because it sets out what learners can expect from us and helps staff know how to deliver great service. It also helps build trust with learners and shows that we care about their goals.

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The Equal Opportunities & Inclusion Policy is important because it sets out how we make sure everyone is treated fairly and with respect, no matter their background. It helps create a welcoming environment for all customers and staff. By following this policy, we make sure our customer service is inclusive, free from discrimination, and meets the needs of a diverse range of people.

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The AI policy is important because it explains how our organisation safely and effectively uses artificial intelligence tools to support customer service. It helps staff understand how to use AI systems like chatbots, automation, and data tools in a way that meets customer needs quickly and accurately, while also protecting data and ensuring fairness. This supports a better, more efficient service experience for clients.

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Employee hand book - confidentiality and Data protection 

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Employee hand book - confidentiality and Data protection 

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Speak about how hub spot is used to involve all staff necessary to the provision with regards to important learner information/support requirements

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14th October 2024 Learning and funding information letter (LAFIL) Dear Daisy, We are pleased to offer you a place on the following course VTCT Level 3 Diploma in Nail Technology at Debut Training  (1)

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This course confirmation email provided key information such as the course start and end dates, helping the learner understand what to expect. It was sent after the funding letter had been signed

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MediMD is one of the trusted brands we work with, and understanding their products helps us explain features and benefits clearly to learners and clients

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The Employee of the Month award shows how our organisation lives by its core values—like going above and beyond, being supportive, and putting learners first. Recognising staff in this way helps create a positive service culture where people feel motivated to give their best and provide excellent customer service. It also shows that our values aren’t just words—they are seen in everyday actions.

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staff declaration laptop form