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My favourite idol is my sister. She’s currently working as the Manager at Immortal Cue, Damansara, and got 2 business running around.Therefore, watching her lead with confidence truly inspires me. She has gone through a lot while taking care of me, and her sacrifices have taught me strength and independence. The way she handles her responsibilities while staying calm and focused motivates me to be better. She’s the reason I started getting interested in the world of snooker — her passion and dedication made me see the beauty behind the game. To me, she’s not just a sister, but also a role model I truly look up to.

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My class had the opportunity to join a guest lecture session with Dr. XingYi from the University of North Texas, USA, which was held on 12th June 2025 at 8:30 AM through Google Meet. The session lasted for about 45 to 60 minutes and provided valuable insights related to our course. I attended the full session and listened attentively to Dr. XingYi’s sharing, which was both informative and engaging.

Towards the end of the lecture, there was a follow-up Q&A session where students, including myself, had the chance to ask questions and interact directly with the speaker. It was a great way to wrap up the session and gain a deeper understanding of the topic discussed.

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This is my fellow cuties friend :)

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There was no class this week, but it gave me time to reflect and appreciate everything I have learned in this subject. Even though we didn’t meet in person, I truly value the knowledge and guidance shared by Madam Fadhlina throughout this course. Her teaching helped me understand leadership in the hospitality industry more deeply and meaningfully.

Thank you, Madam Fadhlina, for your kind support, patience, and dedication. This learning journey has been such a special and memorable part of my semester, and I will always be grateful for the experience.

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In Week 9, we focused on revision for the upcoming test. Each group prepared different activities to help us review the chapters.

My group, Group 7, created a Kahoot quiz about Chapter 2: Methods of Destination Promotion. It was a fun and interactive way to test our knowledge, and it helped everyone remember the key points better.

This activity also improved our teamwork and made revision more enjoyable.

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There was no class this week, so we took the opportunity to focus fully on completing our group project report. It was a busy and productive week, as we worked together to finalize the content, organize the layout, and make sure everything was well-prepared.

I’m really grateful to my groupmates for their commitment and teamwork. Thanks to everyone’s effort and cooperation, we successfully used the remaining time to accomplish and submit the report on time.

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In Week 11, we met Madam Fadhlina to double-check our assignment for the project titled "Exploring Leadership in the Hospitality Industry."

My group chose Angsana Teluk Bahang Hotel and planned to interview Ms. Michelle, the Front Office Manager.

Madam Fadhlina gave us helpful feedback and made sure our project was on the right track before we continued with the interview.

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In Week 8, our group presented about the hospitality industry with a focus on Amangiri Hotel, a luxury resort in the U.S. We shared interesting facts about the hotel’s unique desert location, design, and high-end services.

We also discussed some common challenges faced by the hotel, such as maintaining service quality in a remote area and meeting guest expectations. Our group explained how these challenges can be solved through proper staff training, using technology for smooth operations, and offering personalized guest experiences.

The presentation helped us understand how real hotels overcome problems in the hospitality industry.

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No class been held because it is public holiday as Wesak Day

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In Week 6, we learned about Chapter 9: Innovation in Hospitality. The lecturer explained how technology and creative ideas help improve guest experiences, such as using mobile check-ins, smart rooms, and eco-friendly practices in hotels. Innovation is important to keep up with customer needs and industry trends.

We also had a sharing session where our classmates talked about their personal experiences and reviews of places they had visited. Some shared positive experiences like good service and comfortable stays, while others mentioned negative parts such as poor cleanliness or bad staff attitude. It was interesting to hear real stories and learn how reviews can affect a hotel’s image.

This week’s lesson helped us understand how innovation and guest feedback play a big role in the hospitality industry.

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This week, we learned about Chapter 3: The Lodging Industry. Madam Fadhlina explained how hotels and motels are classified based on location, service level, target market, and price. We also discussed the difference between hotels and motels, and how lodging types meet different guest needs.

In the same week, we did a group presentation on hotel design and layout. Each group shared ideas on how a hotel should be structured, including lobby placement, guest rooms, and service areas. This activity helped us understand how design affects guest experience and operations.

Overall, the lesson and presentation gave us a better understanding of the lodging industry and how hotels are planned and managed.

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This week during our physical class, we had an engaging discussion about our upcoming class trip to Komtar, Penang. One of the main agendas was to select students for specific responsibilities and positions to ensure the trip runs smoothly.

Everyone participated actively and gave their opinions on who would best fit each role based on responsibility and teamwork. This discussion not only helped us organize better but also strengthened our communication and decision-making skills as a class.

We're all looking forward to the trip and are excited about the roles we'll play to make it a memorable experience!

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For our second physical class in Week 3, we learned about Hospitality Service Management, focusing on the different service strategies that are important to understand in this industry. Madam Fadhlina explained how each strategy plays a role in delivering quality guest experiences. Before ending the class, she also reminded us about the Chapter 1 quiz next week and told us to start revising early! 📚✨

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Pink Purple Blur Modern Digital Marketing Specialist Resume (1)

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For our second class, we started diving into the real content of HTM 405 📚. Madam Fadhlina explained more about the hospitality and tourism ecosystem – like how everything connects from hotels to travel agencies and customer experience 🏨✈️. It was interesting to see how big the industry actually is!

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First week of the new semester, we kicked things off with our first class for HTM 405 – Hospitality and Tourism Industry Ecosystem – led by Madam Fadhlina 👩‍🏫. It was held online through Google Meet 💻, and she gave us a solid intro on what the course is all about. Just a little warm-up before the real stuff starts 🔥.

Since it was still Raya break 🎉, we started the semester from home with online classes. It was a smooth and easy start — some ice-breaking, a quick briefing, and chill vibes all around 🌿✨.

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Assalamualaikum and hai! 🌸
My name is Anis Suraya, but you can just call me Anis. Nice to meet you! 😊

I’m currently 20, turning 21 this coming September. I was born on the 6th of September 2004 in the historical city of Malacca.

My educational journey began at SK Kem Terendak, where I built the foundation of my learning years. I then moved on to SMK Ghafar Baba for my secondary education – both schools nestled in the heart of Melaka, the state I proudly call home.

As time went on, I discovered a growing fascination with the world of hospitality. Drawn to the energy, elegance, and behind-the-scenes magic of hotel life, I decided to pursue this path seriously. That’s when I enrolled in the Diploma in Hotel Management at UiTM Permatang Pauh – the very place where my interest blossomed into a true passion.

Now, I’m continuing my journey here with the Bachelor of Science in Hospitality Management, ready to explore more and grow even further in this exciting industry.

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This week was very important because it was the time for our big project presentation on Angsana Teluk Bahang.

Our group presented the findings from our interview, focusing on the leadership style of the hotel's front office manager. Although I felt nervous and scared to present in front of Madam Fadhlina and our classmates, it turned out to be a very rewarding experience.

We had prepared well, and I’m proud of how our group delivered the content confidently and clearly. After the presentation, there was a Q&A session where Madam Fadhlina and our friends asked thoughtful questions, which allowed us to explain our points further and learn even more.

Overall, it was a meaningful and unforgettable experience.

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In Week 10, after the mid-semester break, we had a test in class that covered Chapter 1, 2, and 5. The test was quite challenging, but I managed to stay focused and answer all the questions as best as I could.

It was a good way to review what we have learned so far and test our understanding of the topics.