# data[].attributes.headline
They fit when to see me at my preferred time.

# data[].attributes.subject
They fit when to see me at my preferred time.

# data[].attributes.body
yp June'26

# data[].attributes.body
yp June '26

# data[].attributes.headline
It has helped us to understand her feelings and behaviours better.

# data[].attributes.subject
It has helped us to understand her feelings and behaviours better.

# data[].attributes.body
parents June '26

# data[].attributes.headline
I felt supported and like I had control of my emotions.

# data[].attributes.subject
I felt supported and like I had control of my emotions.

# data[].attributes.body
yp June '26

# data[].attributes.headline
I was listened to and helped and I felt comfortable. Very helpful and helped me to find ways of stopping bad habits.

# data[].attributes.subject
I was listened to and helped and I felt comfortable. Very helpful and helped me to find ways of stopping bad habits.

# data[].attributes.body
yp June '26

# data[].attributes.headline
The support was good especially at weekend.

# data[].attributes.subject
The support was good especially at weekend.

# data[].attributes.body
June '26

# data[].attributes.body
June '26

# data[].attributes.headline
Coming out to J and were very relatable to him. Due to staff issues one appointment had to be changed, which can't be helped but J did get up for it and taht's a lot at the moment.

# data[].attributes.subject
Coming out to J and were very relatable to him. Due to staff issues one appointment had to be changed, which can't be helped but J did get up for it and taht's a lot at the moment.

# data[].attributes.body
parent June '26

# data[].attributes.headline
The team were always supportive and it made feel I could care for and help X at home rather than in a hospital. I really appreciate all the help and support given by the crisis tea. The staff were all amazing and I felt hugely supported at a very difficult time. X hopefully will start to feel happier in time. His medication has increased, so I am hopeful it helps alongside CAMHS.

# data[].attributes.subject
The team were always supportive and it made feel I could care for and help X at home rather than in a hospital. I really appreciate all the help and support given by the crisis tea. The staff were all amazing and I felt hugely supported at a very difficult time. X hopefully will start to feel happier in time. His medication has increased, so I am hopeful it helps alongside CAMHS.

# data[].attributes.body
parent June '26

# data[].attributes.headline
Practitioners took time to listen to our concerns and gave us feedback after the session with our child. The service was very good and helped to calm our child. It is unfortunate that this service is not widely available and can only be accessed in an emergency. It would be good if CAMHS offered such a service to prevent crisis from occurring.

# data[].attributes.subject
Practitioners took time to listen to our concerns and gave us feedback after the session with our child. The service was very good and helped to calm our child. It is unfortunate that this service is not widely available and can only be accessed in an emergency. It would be good if CAMHS offered such a service to prevent crisis from occurring.

# data[].attributes.body
parent June '26

# data[].attributes.body
yp June '26

# data[].attributes.headline
Carl, Amy and Hayley were incredible, engaging and patient. The team have made the last few days much easier, knowing that they are there and coming. The way in which they engaged with our daughter put her and us at ease.

# data[].attributes.subject
Carl, Amy and Hayley were incredible, engaging and patient. The team have made the last few days much easier, knowing that they are there and coming. The way in which they engaged with our daughter put her and us at ease.

# data[].attributes.body
parent June '26

# data[].attributes.body
yp June '26

# data[].attributes.headline
Out of the three times that I have been under the crisis team, this is the only time I felt not only istened to but it has been genuinely helpful and my mum and I were not made to feel rubbish about ourselves. Alcie was a great support in this situation and has started to guide us in the direction of a service who can maybe help with my issues. People like her give me genuine hope.

# data[].attributes.subject
Out of the three times that I have been under the crisis team, this is the only time I felt not only istened to but it has been genuinely helpful and my mum and I were not made to feel rubbish about ourselves. Alcie was a great support in this situation and has started to guide us in the direction of a service who can maybe help with my issues. People like her give me genuine hope.

# data[].attributes.body
young person June 26

# data[].attributes.headline
The fact that we could call during difficult moments and A talked us through how to respond. The team listened to what X wanted in terms of consistent people visiting.

# data[].attributes.subject
The fact that we could call during difficult moments and A talked us through how to respond. The team listened to what X wanted in terms of consistent people visiting.

# data[].attributes.body
parent March '26

# data[].attributes.headline
They offered me good support and listened to me when I spoke about my thoughts and feeling.

# data[].attributes.subject
They offered me good support and listened to me when I spoke about my thoughts and feeling.

# data[].attributes.body
yp March '26

# data[].attributes.headline
I felt very listened to .... and I felt comfortable in each session.

# data[].attributes.subject
I felt very listened to .... and I felt comfortable in each session.

# data[].attributes.body
yp March '26

# data[].attributes.headline
Our child has been treated well and with respect. We have been given lots of good advice and ideas. The service has been a great help and we have been understood and listened to.

# data[].attributes.subject
Our child has been treated well and with respect. We have been given lots of good advice and ideas. The service has been a great help and we have been understood and listened to.

# data[].attributes.body
parent March '26

# data[].attributes.headline
The time taken to engage thoughtfully to understand his needs. We are really grateful for the help and care our child has received . It's helped me too.

# data[].attributes.subject
The time taken to engage thoughtfully to understand his needs. We are really grateful for the help and care our child has received . It's helped me too.

# data[].attributes.body
Parent March '26

# data[].attributes.headline
The workers changed work to suit my child's needs, contact reassurance and guidance. Lots of different ways to connect through worksheets and tools. D and E were amnazung.

# data[].attributes.subject
The workers changed work to suit my child's needs, contact reassurance and guidance. Lots of different ways to connect through worksheets and tools. D and E were amnazung.

# data[].attributes.body
parent March '26

# data[].attributes.headline
I was listened to. I found it useful that I am told what will happen.

# data[].attributes.subject
I was listened to. I found it useful that I am told what will happen.

# data[].attributes.body
yp March '26

# data[].attributes.headline
Very good explanation about everything by D. We both really liked him.

# data[].attributes.subject
Very good explanation about everything by D. We both really liked him.

# data[].attributes.body
March '26

# data[].attributes.headline
She felt comfortable and was listened to. We were able to speak to a member of the crisis team whenever this was required. Everyone was lovely and very supportive.

# data[].attributes.subject
She felt comfortable and was listened to. We were able to speak to a member of the crisis team whenever this was required. Everyone was lovely and very supportive.

# data[].attributes.body
parent March '26

# data[].attributes.body
March '26

# data[].attributes.body
March '26

# data[].attributes.headline
What helped? The support visits for the few days

# data[].attributes.subject
What helped? The support visits for the few days

# data[].attributes.body
Feb '26

# data[].attributes.headline
What helped? The interactions with referrals and continuous check ins with my child

# data[].attributes.subject
What helped? The interactions with referrals and continuous check ins with my child

# data[].attributes.body
parent Feb '26

# data[].attributes.body
Feb '26

# data[].attributes.body
Feb '26

# data[].attributes.body
parent Feb '26

# data[].attributes.body
yp Feb '26

# data[].attributes.headline
S who saw our son made him feel comfortable opening up. He felt like he was been listened to.

# data[].attributes.subject
S who saw our son made him feel comfortable opening up. He felt like he was been listened to.

# data[].attributes.body
parent Feb '26

# data[].attributes.headline
You listened and gave advice to my worries. Yoi told me what to do and what to expect. They put a lot in place to help and told me next steps clearly.

# data[].attributes.subject
You listened and gave advice to my worries. Yoi told me what to do and what to expect. They put a lot in place to help and told me next steps clearly.

# data[].attributes.body
yp Feb '26

# data[].attributes.headline
The staff who visited wee knowledgeable, had good communication skills and listened.

# data[].attributes.subject
The staff who visited wee knowledgeable, had good communication skills and listened.

# data[].attributes.body
parent Feb'26

# data[].attributes.body
Jan '26

# data[].attributes.headline
What was good.... timings and understanding.

# data[].attributes.subject
What was good.... timings and understanding.

# data[].attributes.body
Jan '26

# data[].attributes.headline
What I liked.... the sheets are colourful

# data[].attributes.subject
What I liked.... the sheets are colourful

# data[].attributes.body
yp Jan '26

# data[].attributes.headline
What helped?    the distraction techniques.

# data[].attributes.subject
What helped?    the distraction techniques.

# data[].attributes.body
Jan '26

# data[].attributes.body
yp Jan '26

# data[].attributes.headline
All the tem have been approachable, caring and professional. The team unvolved have been excellent in supporting E. Contact sessions have made her happy knowing that after being dreadfully let down by other services, your team have never let her down.

# data[].attributes.subject
All the tem have been approachable, caring and professional. The team unvolved have been excellent in supporting E. Contact sessions have made her happy knowing that after being dreadfully let down by other services, your team have never let her down.

# data[].attributes.body
parent Jan '26

# data[].attributes.headline
Practitioners were very attentive. They understood what type of care M needed.

# data[].attributes.subject
Practitioners were very attentive. They understood what type of care M needed.

# data[].attributes.body
parent Jan '26

# data[].attributes.headline
Everyone wanted to give all they could to suport J. As a family we are very grateful.

# data[].attributes.subject
Everyone wanted to give all they could to suport J. As a family we are very grateful.

# data[].attributes.body
parent Jan '26

# data[].attributes.headline
What helped?   the speed in which he was seen.

# data[].attributes.subject
What helped?   the speed in which he was seen.

# data[].attributes.body
parent Jan'26

# data[].attributes.headline
What helped? The way the people came to see me and helped and listened.

# data[].attributes.subject
What helped? The way the people came to see me and helped and listened.

# data[].attributes.body
yp Jan'26

# data[].attributes.headline
I felt listened to and heard by both A and A and was fully supported.

# data[].attributes.subject
I felt listened to and heard by both A and A and was fully supported.

# data[].attributes.body
yp Jan '26

# data[].attributes.headline
He made her feel at ease and slowly got her to come out of herself and explain her thoughts. I am grateful and impressed with the treatment / service received.

# data[].attributes.subject
He made her feel at ease and slowly got her to come out of herself and explain her thoughts. I am grateful and impressed with the treatment / service received.

# data[].attributes.body
parent Jan '26

# data[].attributes.body
yp Jan '26

# data[].attributes.body
Jan '26

# data[].attributes.body
Jan '26

# data[].attributes.headline
Was kept in the loop, informed of risks, appointments were all negotiated in terms of times/days. The content of the appointments were relevant, helpful and valuable.

# data[].attributes.subject
Was kept in the loop, informed of risks, appointments were all negotiated in terms of times/days. The content of the appointments were relevant, helpful and valuable.

# data[].attributes.body
Jan '26

# data[].attributes.body
Jan '26

# data[].attributes.headline
What was good?... Seeing the same people.

# data[].attributes.subject
What was good?... Seeing the same people.

# data[].attributes.body
Dec '25

# data[].attributes.headline
what was good?... the people especially A

# data[].attributes.subject
what was good?... the people especially A

# data[].attributes.body
Dec '25

# data[].attributes.body
Dec '25

# data[].attributes.headline
Timings and understanding was good. It would be good to see the same people each time.

# data[].attributes.subject
Timings and understanding was good. It would be good to see the same people each time.

# data[].attributes.body
Dec '25

# data[].attributes.headline
We received intervention when it was needed at crisis point. We had to fight to get accepted and originally we were told by CAMHS and he crisis team that we wouldn't be accepted.

# data[].attributes.subject
We received intervention when it was needed at crisis point. We had to fight to get accepted and originally we were told by CAMHS and he crisis team that we wouldn't be accepted.

# data[].attributes.body
Dec '25

# data[].attributes.body
Dec '25

# data[].attributes.headline
I liked the people especially A. Explained things very well although some people were a little rude. A is very good.

# data[].attributes.subject
I liked the people especially A. Explained things very well although some people were a little rude. A is very good.

# data[].attributes.body
Dec '25

# data[].attributes.headline
No improvements as the advice is very helpful.

# data[].attributes.subject
No improvements as the advice is very helpful.

# data[].attributes.body
Dec '25

# data[].attributes.body
Dec '25

# data[].attributes.headline
It was teams time.  think there should be more sessions, ask the parents if they want more.

# data[].attributes.subject
It was teams time.  think there should be more sessions, ask the parents if they want more.

# data[].attributes.body
parent Dec '25

# data[].attributes.headline
They explained things in a way that everyone understood. They made her feel valid in how she felt. The team were great.

# data[].attributes.subject
They explained things in a way that everyone understood. They made her feel valid in how she felt. The team were great.

# data[].attributes.body
parent Dec '25

# data[].attributes.headline
Really helpful, knowledgeable ladies who visited the house.

# data[].attributes.subject
Really helpful, knowledgeable ladies who visited the house.

# data[].attributes.body
Dec '25

# data[].attributes.headline
What was good?... Listened, advised and helped.

# data[].attributes.subject
What was good?... Listened, advised and helped.

# data[].attributes.body
Dec '25

# data[].attributes.headline
The support in everything that was needed was very helpful. Everything was perfect and helpful.

# data[].attributes.subject
The support in everything that was needed was very helpful. Everything was perfect and helpful.

# data[].attributes.body
Dec '25

# data[].attributes.headline
What was good? The speed in which he was seen.

# data[].attributes.subject
What was good? The speed in which he was seen.

# data[].attributes.body
parent Dec '25

# data[].attributes.headline
All the team have been approachable, caring and professional. The team involved have been excellent in supporting E. Contact sessions have made her happy knowing that after being dreadfully let down by other services, your team have never let her down.

# data[].attributes.subject
All the team have been approachable, caring and professional. The team involved have been excellent in supporting E. Contact sessions have made her happy knowing that after being dreadfully let down by other services, your team have never let her down.

# data[].attributes.body
parent Dec '25

# data[].attributes.headline
Very quick response time. D is fantastic and knew how to engage and relate to my child.

# data[].attributes.subject
Very quick response time. D is fantastic and knew how to engage and relate to my child.

# data[].attributes.body
parent Dec '25

# data[].attributes.headline
Everyone made me feel listened to and understood.

# data[].attributes.subject
Everyone made me feel listened to and understood.

# data[].attributes.body
young person Dec '25

# data[].attributes.headline
I felt like I was getting listened to and like they actually wanted to help me and they are.

# data[].attributes.subject
I felt like I was getting listened to and like they actually wanted to help me and they are.

# data[].attributes.body
young person Dec '25

# data[].attributes.body
young person Dec'25

# data[].attributes.body
Dec '25

# data[].attributes.headline
I have felt in safe hands and I felt comfortable speaking to M as I felt free to truly speak my mind.

# data[].attributes.subject
I have felt in safe hands and I felt comfortable speaking to M as I felt free to truly speak my mind.

# data[].attributes.body
Young Person Dec '25

# data[].attributes.headline
M and S were very understanding and I felt really comfortable opening up to them. They both took my situation seriously and also gave me lots of strategies which have helped me. I felt like sometimes I wasn't taken seriously by certain staff. This invalidated me and wound me up.

# data[].attributes.subject
M and S were very understanding and I felt really comfortable opening up to them. They both took my situation seriously and also gave me lots of strategies which have helped me. I felt like sometimes I wasn't taken seriously by certain staff. This invalidated me and wound me up.

# data[].attributes.body
Young person Dec '25

# data[].attributes.headline
I felt heard and listened to. It was useful and it kind of helped me identify my feelings.

# data[].attributes.subject
I felt heard and listened to. It was useful and it kind of helped me identify my feelings.

# data[].attributes.body
yp Dec '25

# data[].attributes.headline
M built a relationship with my daughter and helped her to build trust, which helped her to open up and talk about her worries. All workers listened to her. I was happy with everything.

# data[].attributes.subject
M built a relationship with my daughter and helped her to build trust, which helped her to open up and talk about her worries. All workers listened to her. I was happy with everything.

# data[].attributes.body
parent Dec'25

# data[].attributes.headline
The people who came out were very nice and helpful. I was very happy with the service that my child received.

# data[].attributes.subject
The people who came out were very nice and helpful. I was very happy with the service that my child received.

# data[].attributes.body
parent Dec' 25

# data[].attributes.headline
The consistency of the same person visiting and the 1:1s was good. C was amazing with S

# data[].attributes.subject
The consistency of the same person visiting and the 1:1s was good. C was amazing with S

# data[].attributes.body
Dec '25

# data[].attributes.headline
Lovely people who listened and were approachable. Excellent service

# data[].attributes.subject
Lovely people who listened and were approachable. Excellent service

# data[].attributes.body
November '25

# data[].attributes.headline
The team were really approachable and supportive. I think that connected with K fantastically. Been really pleased with the help at such a stressful time.

# data[].attributes.subject
The team were really approachable and supportive. I think that connected with K fantastically. Been really pleased with the help at such a stressful time.

# data[].attributes.body
parent November '25

# data[].attributes.headline
The people who came out and saw me on the Monday and for discharge. It was amazing. I had never heard of it but my workers were  very good.

# data[].attributes.subject
The people who came out and saw me on the Monday and for discharge. It was amazing. I had never heard of it but my workers were  very good.

# data[].attributes.body
yp November '25

# data[].attributes.headline
I felt seen and didn't feel crazy based on what I spoke about. I felt that the safety plan was useful. Thank you for the service.

# data[].attributes.subject
I felt seen and didn't feel crazy based on what I spoke about. I felt that the safety plan was useful. Thank you for the service.

# data[].attributes.body
yp November '25

# data[].attributes.headline
They just sat and listened and came up with a plan to help her. The team are amazing. I would like to thank the team for everything that they have done. S,E and T are absolutely amazing literally always go out of their way to help us both.

# data[].attributes.subject
They just sat and listened and came up with a plan to help her. The team are amazing. I would like to thank the team for everything that they have done. S,E and T are absolutely amazing literally always go out of their way to help us both.

# data[].attributes.body
parent November '25

# data[].attributes.headline
I appreciated how M made me feel, like she really has time for me and she was very clear on how I can possibly move forward.                                                        It was helpful that M worked around what I needed and wanted as an individual and it didn't feel like it was scripted so I felt like it was productive.                    I felt very comfortable speaking with M and I responded well to her approach.

# data[].attributes.subject
I appreciated how M made me feel, like she really has time for me and she was very clear on how I can possibly move forward.                                                        It was helpful that M worked around what I needed and wanted as an individual and it didn't feel like it was scripted so I felt like it was productive.                    I felt very comfortable speaking with M and I responded well to her approach.

# data[].attributes.body
yp November '25

# data[].attributes.headline
Lovely people to chat to, the best people to talk to and who always put a smile on my face. Nothing to improve, amazing work, always so helpful and patient with me through hard times. All amazing lovely people who I would recommend to anyone struggling, especially S as she always makes me laugh and puts a smile on my face.

# data[].attributes.subject
Lovely people to chat to, the best people to talk to and who always put a smile on my face. Nothing to improve, amazing work, always so helpful and patient with me through hard times. All amazing lovely people who I would recommend to anyone struggling, especially S as she always makes me laugh and puts a smile on my face.

# data[].attributes.body
yp November '25

# data[].attributes.body
I liked the sheets. Everything was perfectly fine. It is good nothing needs to be improved. Thank you.

October 2025

# data[].attributes.body
I liked how the staff treated me. The staff I talked to were really kind and listened to my needs.

October 2025

# data[].attributes.body
They were nice and understanding. They were great. It was good and very helpful.

October 2025

# data[].attributes.body
I felt that I was really heard. It felt like the first time my concerns were being listened to

October 2025

# data[].attributes.body
They listened. They were on time and were very supportive.

October 2025

# data[].attributes.body
He was talked through how to keep himself safe. I liked everything and all the support.

October 2025

# data[].attributes.body
They sat and listened and came up with a plan to help her. I would like to thank the team for everything that they have done. S, E and T are absolutely amazing, they literally go out of their way to help us both.

October 2025

# data[].attributes.body
He was talked through how to keep himself safe. I liked everything and all the support.

October 2025

# data[].attributes.body
The staff were very knowledgeable and built up a really good rapport with our daughter. She was able to open up to them about her feelings. Very impressed with the service. Thank you so much for all your support.

October 2025

# data[].attributes.body
They have suggested different help available which I wasn't aware of. It has given my child hope of getting help. Nothing needs improving.

October 2025

# data[].attributes.headline
The speed at which we were able to access the service was good.

# data[].attributes.subject
The speed at which we were able to access the service was good.

# data[].attributes.body
August '25

# data[].attributes.headline
D gave me good ideas on how to cope and I got a lot more help from him than X. D understood my needs and gave me a good plan.

# data[].attributes.subject
D gave me good ideas on how to cope and I got a lot more help from him than X. D understood my needs and gave me a good plan.

# data[].attributes.body
yp August '25

# data[].attributes.headline
My daughter engaged well with T and A. She opened up to them when she needed to. The service has been great, thank you.

# data[].attributes.subject
My daughter engaged well with T and A. She opened up to them when she needed to. The service has been great, thank you.

# data[].attributes.body
parent August '25

# data[].attributes.headline
I was taken more seriously than at CAMHS. The staff were nice. It helped my mum know what to hide from me and helped me know who to talk to.

# data[].attributes.subject
I was taken more seriously than at CAMHS. The staff were nice. It helped my mum know what to hide from me and helped me know who to talk to.

# data[].attributes.body
yp August '25