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· From: hieuthanhxitHRmanager@gmail.com

· To: XITsalesstaff@gamil.com

· Subject: Rules and guidelines

Dear all,

Welcome to XIT!

I am Hieu, I’m an HR manager

I’m writing this email to new employees about our company’s rules and guidelines at workplaces.

First, you should arrive on time. You shouldn’t go to work too late. Instead, it would be best if you arrived 5-10 minutes early.

Second, instead of asking personal questions such as age, marital status, etc., you should talk about neutral topics like weather, fashion, movies, etc. Moreover, you had better avoid mentioning topics related to religion, politics,...

Third, regarding office etiquette, you must turn off the phone during meetings and clean up the room before leaving. In addition, you ought not to interrupt co-workers when they’re talking and bring smelly food to the company.

Moreover, you had better be friendly and polite with co-workers and clients and respect the boss. I think it’s necessary for you to be able to integrate faster into the office environment.

The last thing you should remember is that you must wear your uniform on Mondays and you must not wear clothes that are too short. In addition, men should wear trousers and a shirt, and women should wear skirts that are not too short for the rest of the week.

If you have any questions, feel free to contact me at any time. My email address is hieuthanhxitHRmanager@gmail.com and my phone number is 01239875232

Thank you

Best regards,

Van Hieu

HR manager

XIT

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Human resources team

HSM company

Gia Lam, Long Bien, Ha Noi

September 18th,2024

Dear…

I am writing to make inform you that I am going to be on business Friday this week, September 28th, 2024. I will probably return to work next Monday. During my absence, in case you have problems or you have troubles that you need help, please contact my secretary, Ms Nguyet, her phone number is 68686868 or her email address is Nguyet04@gmail.com. About your business dates, the days that you work and be absent, I need to put them in my diary so please reply to this email for me. Always take notice about the working time, you are required to go to work on time. Below is a list of tasks that you need to do in period of my business, Please check and compete all of them well.

Worklist – read your plan

Reading documents and researching into our new product plan.

Market analysis and reports.

Doing a survey on customers to update customer’s needs.

Yours sincerely,

Hieu

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The Internet is now the most popular medium on the planet for giving and getting information so being on the Internet can be a cost-effective way to attract customers. Therefore, this is my best favorite advert. Internet advert is attached on newspaper pages, movie pages, game pages so it is accessible to all ages. So products can reach a wide range of customers at a low cost.

Advertising products on the Internet will give the company more opportunities to increase sales and income. Besides, advertising time is quite short, making the audience unimpressed. It also depends a lot on electronics. Products using Internet ads such as food, office equipment, transport,... or shipping services, travel services,...

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To: Directorsandsalesstaff@gmail.com

Subject: inform the directors and sales staff about the meeting plan

Dear Mr or Ms,

I’m DavidHieu, I’m a Sales manager. I am writing to inform you that we have a meeting to launch a new product next month.

First, the meeting is going to organized on Monday 14th at 8.30 a.m in the conference room, which is full-equipped with projector, flip chart and printer.

Second, the objective of the meeting is to discuss plans for a new product launch next month. There are four delegates attending the meeting: David Hieu – the head of HR department, David Taylor – the head of Marketing department, Justin – the head of Purchasing department, and Sally Palmer – the head of Customer Service demartment.

Third, John smith is going to chair and I am going to be responsible for taking the minutes. Final, the agenda consists of 4 items: plan of each department, our new product features, brand value in the market and other issues.

Besides, if you have any questions, feel free to contact me before Monday.

Yours sincerely,

Jany Smith

DavidHieu

SamSung company

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From: geiger.rixhotel@gmail.com

To: rosalindlee@gmail.com

Subject: respond to the customer’s complaint

Dear Ms.Lee,

I am writing to respond to your email of complaint. Thank you for your email concerning our hotel service. Please accept our apologies for any inconvenience these issues may have caused you.

I admit our fault in providing hotel services to you that day. The error was caused by our receptionists. On that day, we had  too many order bookings as well as the work of the receptionist to handle. We are sorry we had to keep you waiting for 25 minutes at reception on the first night.

As for booking a double room with an en-suite bathroom, the problem resulted from the misunderstanding of our receptionist. After I checked the booking form, I found that they mistakenly informed the room you booked with the room of a guest with the same name.

In terms of in-room services, we have fully installed the air- conditioner system for all rooms. I also asked the staff to check your room’s air-conditioner and found no problem with it. Maybe you forgot to adjust the temperature of the air-conditioner.

Regarding construction noise from outside, it was out of our control. But we will try to overcome this by installing more soundproofing in all rooms. I hope this will help you and all customers feel comfortable and relaxed when staying overnight in our hotel.

We assure you that this will not happen again.

To show our goodwill, we would like to offer you a 10% discount on your next order with us.

Once again we apologize for the inconvenience. We do value you and hope to keep you as a long term customer.

Do not hesitate to contact me if you have any questions.

Your sincerely,

Geiger

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From: davidhieu.rixhotel@gmail.com

To: lisa@gmail.com

Subject : respond to the request

Dear Mr.Lisa,

I’m the purchasing manger of a restaurant chain. I read the email you sent me yesterday.

First of all, I would like to thank you for your cooperation in the past time. We appreciate and feel satisfied with the products your company provides.

I am very sorry for the problems your company has had in recent years. We have reviewed and thought about your request. There are also plenty of other vendors that offer us a variety of options, and we're looking at those as well. Sorry, because we can't agree to a 5% rice price increase. What do you think if there is only a 3% increase in price? We promise to increase the order in the next order, and we will also pay for the goods 10 days after delivery instead of 15 days like before.

I hope you will consider our request. Please reply to me as soon as possible after you have decided.

Yours sincerely,

DavidHieu

Purchasing manger

Restaurant chain

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From: davidhieu04@gmail.com

To: TCPDC.HR@gmail.com

Subject: apply for the job

Dear Sir/Madam,

I’m David. I am writing to apply for the accountant position in the Karachi office, which was advertised on the website.

I think that I have enough skills, knowledge, and experience to join TCPDC. I graduated with a degree in accounting from Hanoi University of Industry in 2020. I have a bachelor's degree in commerce and an accounting certificate. After graduation, I worked as an accountant at MGH for four years, gaining valuable experience. During this time, I have gained invaluable experience in accounting and tax. I am especially good at speaking and writing English. My main jobs included reconciling bank transactions and all payments by cash and credit card to make sure of their accuracy and supervising all payable accountants.

The reason for my seeking a new position is that I would like to find a more challenging job. I believe that the experience I have gained in the past four years has given me the qualities you are looking for in a senior accountant.

I would like to have the opportunity to talk to you further about my application. I am available for an interview at any time, and I can be contacted at my phone number.

Finally, I'd like to thank HR management and look forward to the future. I look forward to meeting with you and discussing my qualifications in more detail.

Your sincerely,

David

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From: davidhieu@gmail.com

To: lisa@gmail.com

Subject: advice on a start-up business plan

Dear lisa,

I am writing to give you my advice on your first start-up business plan. To achieve my current success, I have failed many times. Knowing that you are a person with a strong passion for sneakers, I think you should start with that passion.

To begin, you should locate it on the main road; the rent is $200 per month, and you should also plan to decorate the shop in a modern style; the budget is $100.

Second, as for the source of goods, you should go to famous shoe manufacturing companies and sign a contract to buy and sell at a price that can bring you a lot of profit. There are many big brands, and bargaining on price seems difficult.

Third, with each appropriate price, you should clearly define your target customers. With a high price, the target customers will be high-income people, and if customers have low income, you should offer a suitable price

Regarding marketing, you ought to build your own website and advertise products on online forums. In-store advertising will also be strongly implemented through product discounts and gift giving.

This is the stub of my business plan, which I advise you on when you have a start-up business. If you have any problems, you can contact me via email at any time

Looking forward to your respones.

Yours sincerely,

David Hieu