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I'm what this module described as a First Line Manager. I started off as a part-time employee and slowly moved my way up to Manager. I loved this quote because its not always about what you do but how you treat people.

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I have worked for Marriott Hotels for over 10 years. They have a great program called Serve360 which is part of their Corporate Social Responsibility. I'm on the Serve360 team in my current property. We do fundraisers and volunteer for different Charities. My favorite to volunteer for is for the Children's Miracle Network.

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We have our own garden and Bees at my Hotel Property. We make our own honey for some of our restaurants and our Spa uses it for their treatments. We have started organic gardens to grow some fruits, herbs, and vegetables. We use the coffee grounds from the Starbucks on property as fertilizer for the gardens.

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In 1927, J.W. Marriott open an A&W root beer stand which they named The Hot Shoppe and that was the beginning of Marriott International. The Marriott Family has had many business venture in hospitality which eventually led to them eventually entering the lodging business in 1957. The first international hotel was opened in Acapulco, Mexico in 1969. Now Marriott International Hotels are in 131 different countries.

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Porter's Five Forces:
I thought this was really interesting especially since one of my responsibilities at work is to manage the Starbucks that we have on property.

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I'm a huge believer in employee empowerment. A leader is nothing without their team.

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I work closely with our Human Resources Department because I'm in charge of hiring, training, scheduling, payroll, and enforcing policies and procedures for my department. Recently, I have discovered how much I enjoy doing the Human Resource part of my job and are pursuing to fully switch over from Food & Beverage to Human Resources with the company. This is one of the main reasons why I decided to come back to school to finish up my degree.

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Every year, I have to write evaluations for my team. I always make sure to highlight all their hard work and strengths and also give them constructive criticism if needed.

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I have always believed this about being a manager. I always want my team I'm there for them though the good times and the bad times.

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One of my favorite motivational quotes.