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Katie edit (this is text from sam)

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Needs Analysis - Goal to collect data that will reflect the entire organization's needs and goals in order to define a comprehensive set of requirements that your LMS must meet.

A requirement describes the capabilities the LMS must have to be useful to HHI

1. Include needs of all key stakeholders

2. Who will be affected by the new LMS?

A - Leadership (Start here, 20-30 minute interview)

B - Management

C - People who will use the LMS; e-learning developer

D - Trainers

E - Schedulers

F - Instructors

G - Registrars

H - Data analysts

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When pitching to LMS vendors, write requirements so they can accurately interpret each requirement to respond to it or demonstrate that it can be met by their product.

1. Written clearly and ambiguously

2. Each requirement is discrete and does not overlap with other requirements

3. Each requirement is a need, not a solution

4. Write all requirements with the same level of detail

(30-60 requirements are good enough)

Good to organize them into functional and technical categories

Functional - what a system must be able to do from a learning management perspective.

Administration

General course management

Classroom learning management

Online learning management

Personalization

Navigation

Enrollment

Learning results

Technical - describe how the system fits into a broader IT infrastructure

Online learning interoperability

Accessibility and security

Systems integration

System performance and management

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Step 1: Format

Corporate

Academic

LCMS-LMS

Step 2: Plug-in versus Stand Alone

Plugin for existing WordPress site? (Sharepoint is the other version)

Stand Alone?

Explore LMS products that specialize in our industry, or broaden our search for products to encompass more general purpose solutions.

Step 3: Vetting Criteria

Identify 8-10 requirements that help rule out nonqualifying products. (EG: e-commerce, instructor-led and online, SCORM compliant etc.)

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HBX
HMX
BBR
Johns Hopkins
HLA
EdX

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Request for Information

Use case demonstrations

Trial Version

IT Review

Referrals

Vendor Health

RFP

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If possible we can place HHI into a strong position to negotiate the best pricing by selection 2 or 3 final products.

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Leadership questions (Mike, Theresa, Susan, Enzo, Phuong, Patrick, Tim, Valerie)

1. What do you see as the key human resources challenges for our organization over the next 3-5 years?

2. What are the key strategic goals for HHI over the next several years?

3. What do you see as the most critical human performance challenges related to achieving those goals?

Academy questions (Katie, Sam, Theresa, Stacie, Meredith, Tara, Birthe, anyone else?)

1. What do they like about our current situation?

2. What could be improved?

3. How is learning currently managed? What are the key problems?

Operations

Finance

IT Questions (Dustin, Stacie, Sam, Meredith, other HSPH?):

1. How will our LMS fit into the broader IT architecture of the university and HSPH?

2. What will technical support be required of them?

Cloud-based

Mobile access

Network demand

Security

Privacy

Systems integration

Scalability

Reliability

Support

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Phase II: Planning Your Implementation and Configuring the LMS

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Phase II: Planning Your Implementation and Configuring the LMS