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Effective communication leads to effective teamwork which in the end produces better quality of care

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Short video about medical errors

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Study: Medical errors are third leading cause of death in US

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Insight from the study's co-author Dr. Marty Makary, physician at Johns Hopkins

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It takes teamwork to achieve excellent patient outcomes

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Not all people possess great communication skills, therefore many hospitals offer communication and eye contact courses as part of new hire orientation

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Miscommunication occurs between all members of the healthcare team including the patient

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Miscommunication occurs between all members of the healthcare team including the patient

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Most common cause of medical errors is miscommunication

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Active listening, empathy, and providing culturally competent care can overcome barriers

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Great video explaining the importance of effective communication and the impact it has on healthcare now

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Online Communication Skills Training Videos

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The American Academy on Communication in Healthcare

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Good Communication Means Good Patient Care

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Power Phrases for Work | Funny Power Phrases

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The Importance of Communication in Healthcare: The Time is Now

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Produced by The American Academy on Communication in Healthcare, this video introduces the need for improved communication between providers and patients and across healthcare teams. AACH (www.AACHonline.org ) offers training and research support toward these goals for improvement.