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Incorrect estimated time

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Prices are inflated for certain restaurants such as McDonalds

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For people don't know how to read English will not be able to used the apps

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Some restaurants will set the price higher than its selling price in the shop.

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Estimate time is not accurate.

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Food delivery drivers are usually young adults

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Older generations might not be able to use the app as some of them do not understand English.

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Customer of the food delivery services are usually young adults mainly students.

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Most people order food when they are hungry and wait for the delivery instead of ordering in advance

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Inconvenient payment methods for foreigners.

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In the period of a heavy rain, the delivery odd to be very slow and somethings people cannot cancel the orders because of that.

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Most users are students who are busy and do not know how to cook.

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people are unsatisfied with the type of food choices around their region

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Limited choice of food

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People are unhappy of the food range they can get at their region.

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Foods around where they live are fixed and there isn't much variety

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The estimated time is not as accurate as it  should be.

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Sometimes there are no notification when the rider arrived when we choose the have contactless delivery.

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people are willing to pay more to order from different stores

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People don't where to complain when the services did not meet their expectations.

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special orders are often not accepted when using delivery services

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Not all the foods in the food app have pictures. Which makes it difficult for us to decide.

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Most users are young adults like students who are too lazy to go out and buy food

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Unable to give specific reviews for stores

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Sometimes the food doesn't look as stated to the pictures in the food delivery app

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No images for the menu