# data[].attributes.body
Chiavenato, I. (2009). Comportamiento organizacional: La dinámica del éxito en las organizaciones. Capítulo 2. México: McGrawHill.

# data[].attributes.body
García, M. (Ed.). (2020). Diagnóstico e intervención en psicología de las organizaciones. Capítulo 1. Bogotá, D. C.: Editorial Universidad Católica de Colombia. (Recurso recuperado de internet)

# data[].attributes.body
Ethics influences all decisions made within the organisation. However, not all stakeholders apply ethics in the same way.

# data[].attributes.attachment_caption
Figure 5. Diversity. Source: Vecteezy (2021)

# data[].attributes.attachment_caption
Figure 4. Diversity. Source: Hr Connect (2018)

# data[].attributes.body
Diversity enhances individual differences and contrasts with homogeneity, which treats individuals in an impersonal and standardised way.

# data[].attributes.body
The challenge is to ensure that the varied characteristics of those working in organisations facilitate the achievement of competitiveness.

# data[].attributes.body
Diversity in organisations has become a source of competitive advantage because a diverse workforce is more creative and innovative; it has more ideas and different approaches.

# data[].attributes.body
It refers to the presence of people, with diverse characteristics, who constitute the workforce of an organisation.

# data[].attributes.body
It is an indicator of the basic differences that exist between humans in a given population.

# data[].attributes.body
* Information technology (IT) is revolutionising the business world.

* The internet is changing not only the way customers, suppliers and companies interact, but also the way organisations work internally.

# data[].attributes.attachment_caption
Figure 3. Telecommunications. Source: Dreamstime & LovePik (2021)

# data[].attributes.body
Organisations know that competitiveness is necessary to achieve economies of scale that allow them to reduce costs and operate at lower prices, and this leads them to think about global markets, not just national ones.

# data[].attributes.body
Globalisation is the internationalisation of markets and organisations that is changing the way we do business.

# data[].attributes.attachment_caption
Figure 2. Brand wars. Source: La República (2017)

# data[].attributes.body
The process of economic expansion that breaks down all barriers to economic exchange and competitiveness.

# data[].attributes.attachment_caption
Figure 1. Power. Source: Psicología-Online (2018)

# data[].attributes.headline
Organisations seek to increase their power and reduce their dependence on, and establish dominance over, their working environment. 

# data[].attributes.subject
Organisations seek to increase their power and reduce their dependence on, and establish dominance over, their working environment. 

# data[].attributes.headline
Specific environment or task environment

# data[].attributes.subject
Specific environment or task environment

# data[].attributes.body
This environment offers the organisation opportunities and resources, but also imposes conditions, contingencies, challenges and threats.

# data[].attributes.body
The general environment or macro-environment is the broader context in which organisations find themselves.

# data[].attributes.headline
 Dimensions of the Organisational environment

# data[].attributes.subject
 Dimensions of the Organisational environment

# data[].attributes.body
The environment is made up of a set of interacting forces and variables that produce systemic effects that are sometimes predictable.

# data[].attributes.body
* These are external realities of organisations that affect all or part of the organisation.

* According to Daft (2011) these are those aspects to which organisations are sensitive and to which they must respond in order to survive (p. 140).

# data[].attributes.headline
                      Organisational Concepts

# data[].attributes.subject
                      Organisational Concepts

# data[].attributes.body
"Organisations are social entities that are goal-directed, designed as systems of deliberately structured and coordinated activities and linked to the environment" (Daft, 2011, p.11).