# data[].attributes.body
introduction
A memo is an internal form of communication within a particular organization. Most often a memo is an announcement, reminder, or update about a certain event, policy, or procedure. Such a memo is brief, generally no longer than one page, and its audience is assumed to be a group of "insiders" familiar with the organization's culture even if they are not familiar with the information conveyed in the memo itself.
http://www.u.arizona.edu/~ordover/ENGL308/Memo

Purpose

A memo’s purpose is often to inform, but it occasionally includes an element of persuasion or a call to action. All organizations have informal and formal communication networks. The unofficial, informal communication network within an organization is often called the grapevine, and it is often characterized by rumour, gossip, and innuendo. On the grapevine, one person may hear that someone else is going to be laid off and start passing the news around. Rumours change and transform as they are passed from person to person, and before you know it, the word is that they are shutting down your entire department.
https://courses.lumenlearning.com/technicalwriting/chapter/memos_-purpose-and-format-2/

Tips

Here are a few quick tips for writing effective memorandums:

Check for stylistic requirements with your job. Does the company that you work for have a standard form when it comes to writing memos? If so, is it downloadable?

Make sure that the body of the text is written in clear, concise and grammatically right language.

Do not use long and overly wordy sentences. Keep it simple.

Do not use a greeting or a salutation. You should simply go right into the subject of the memo.

Feel free to use bulleted lists and headings to convey your message.

Conclude the memo with any closing statements that may inspire the recipient to take action.

Mention any and all attachments at the end of the memo using the single word “Attachment.”

http://grammar.yourdictionary.com/grammar-rules-and-tips/tips-for-writing-memorandums.html
step

First,  a memo is a short, informal, written communication used within a company.  Although it may be informal, it still needs to be done properly. Your colleagues as well as your superior may read it — and undoubtedly judge it.  Remember that anything you say, do or write should reflect well on you.

Second, a memo usually has three purposes:

1.  To show or explain important facts –  summary of a meeting,  a progress report,  or new information.

2.  To ask permission or let others know what you’re doing –  describe a new technique you are using, for example.

3.  To propose an idea or persuade others to do something –   start a new project or suggest improvements.

Third,  a professional-looking memo should be “SMART.”   Garrett and Dennis in their book, 10 Minute Guide to Effective Business Writing (not available on Amazon) define SMART this way:

Specific: focus on one, clear issue

Measurable:  show that the objective of the memo is achieved

Actionable:  demonstrate that to achieve the purpose of the memo is within your control

Rewarding:  achieve a purpose that is of value for you and your company

Terse:  state the purpose clearly and concisely

Let’s now look at the three-step process for writing clearly and effectively: 1)  know your  purpose, 2)  picture your audience,  and 3)  get your audience to do something.  It’s a process I describe in more detail in my writing book, Write Now: Business Writing That Gets Results.

Memo writing tip 1: Know your purpose

Ask yourself these questions:

–  Why am I writing?

–  What am I writing about?

–  What is my purpose or objective? Is it to inform or persuade?

–  Do I have a single, clear purpose?

Memo writing tip 2.  Picture your audience

Ask yourself these questions:

–   Who’s going to read the memo?

–   Depending on its purpose, am I sending it to the right people?

–   Will they have an impact on the issue I’m writing about?

–   What do they already know about the issue?

–   Do they have a point of view about your proposal or request?

Memo writing tip 3:  Get your audience to do something

More questions to ask yourself:

–   What do I want my audience to do? (Take action,  approve the action I want to take, agree with my point of view)

–   Do I make it clear what I want my audience to do?

–   Do I respect my audience’s time?

–   Do I  understand my audience’s perspective on the issue?

–   Will my recommendations affect my readers’ success,  failure, or day-to-day actions?

Memo writing tip 4: Have impeccable style and layout

Other questions:

–  Is my memo “SMART”?

–  Am I using dates and capitals correctly?

–  Do I have proper alignment?

What’s wrong with this memo?

Match the number in the memo with the mistakes following the memo.

INTEROFFICE Memo [1.]

T0:         Frank

From:     liam [2.]

Date:     December 12 [3.]

Re:         New project [4.]

Cc:    Louise  [5.]

Jim Fox, the president of Lotus Communication, wrote me recently. He proposed that we create a webinar together. [6.]

Lotus Communication works with major universities around the world. It offers online learning programs aimed at non-native English speaking university graduates. Jim would like us to work together to offer a live webinar describing our new business writing course. [7.]

The details and content of the webinar are up to us. Let’s talk about it. [8.]

a.  Not clear about the value of the webinar
b.  Missing the year: 2015
c.  Alignment incorrect
d.  First letter of name not capitalized
e.  Not clear about the purpose of the memo
f.   Not clear about what action to take
g.  Capital letters missing
h.  Message not specific enough

CONCLUSION

Summarize your analysis and conclusion to the question presented. Identify the level of certainty with which you render a conclusion for each issue or sub-issue, but be sure to draw a conclusion even for closer questions. Do not provide citations. The conclusion should be limited to one paragraph, and in some cases involving just one short issue, the conclusion might not be necessary at all.

# data[].attributes.body
Introduction
A memorandum (abbrev.: memo; from Latin memorandum est, "It must be remembered (that)...") is a note, document or other communication that helps the memory by recording events or observations on a topic, such as may be used in a business office. The plural form of the Latin noun memorandum so derived is properly memoranda, but if the word is deemed to have become a word of the English language, the plural memorandums, abbreviated to memos, may be used.

https://en.m.wikipedia.org/wiki/Memorandum

The Purpose
A memorandum can have only a certain number of formats; it may have a format specific to an office or institution. In law specifically, a memorandum is a record of the terms of a transaction or contract, such as a policy memo, memorandum of understanding, memorandum of agreement, or memorandum of association. Alternative formats include memos, briefing notes, reports, letters or binders. They could be one page long or many. They may be considered as grey literature.

Tips on how to write a good Memo and steps.
1. Create the heading. Type “MEMORANDUM” at the top of the page. Create lines for: TO, CC, FROM, DATE, and SUBJECT, and fill them in.
Type “MEMORANDUM” at the top of the page. State that this document is a memorandum at the outset. Label the page “MEMORANDUM” 1.5 inches (3.8 cm) from the top of the page. Put the word in bold on the first line. You can either center it on this line or left-align it. You might also choose to make the font larger for this word.[1]

Double space between this line and the next line of the heading.

Address the recipient appropriately. A memo is a formal business communication, and you should address the reader formally as well. Use a full name and title of the person to whom you are sending the memo.[2]

If you are sending a memo to the entire staff, you might write: “TO: All Employees.”

Add additional recipients in the CC line. The “CC” line indicates who will receive a “Courtesy Copy” of the memo. This is not the person to whom the memo is directed. Rather, this is someone who may need to stay informed about policies or issues that you’re addressing in the memo.

Write your name in the “From” line.The heading needs to include who is writing and sending the memo. Your full name and job title go in this line.

Include the date. Write the complete date, spelling out the month and including the date and year. For example, write: “DATE: January 5, 2015” or “DATE: 5 January 2015.”

Choose a specific phrase for the subject line. The subject line gives the reader an idea of what the memo is about. Be specific but concise.[3]

For example, instead of writing, “Ants,” for the subject, be more specific by writing, “Ant Problem in the Office.”

Format the heading properly. The heading should be at the top of the page, aligned to the left-hand side of the page. Capitalize the words “TO:”, “FROM:”, “DATE:”, and “SUBJECT:”.

A sample heading would look like:
TO: Name and job title of the recipient
FROM: Your name and job title
DATE: Complete date when the memo was written
SUBJECT: (or RE:) What the memo is about (highlighted in some way)

When constructing the heading, be sure to double space between sections and align the text.

You may choose to add a line below the heading that goes all the way across the page. This will separate the heading from the body of the memo.

2. Write the body. Introduce the problem in the first paragraph, and give some context. Suggest actions that the reader should take. Close with a positive summary.

Consider who the audience should be.In order to get people to read and respond to the memo, it’s important to tailor the tone, length, and level of formality of the memo to the audience who will be reading it. Doing this effectively requires that you have a good idea of who the memo is intended for.

Think about your audience’s priorities and concerns are.

Try to anticipate any questions your readers might have. Brainstorm some content for the memo, such as examples, evidence, or other information that will persuade them.

Considering the audience also allows you to be sensitive to including any information or sentiments that are inappropriate for your readers.

Skip a formal salutation. A memo does not begin with a salutation like “Dear Mr. Edwards.” Instead, dive right into your opening segment that introduces the matter you’re discussing in the memo.
Introduce the problem or issue in the first paragraph. Briefly give them the context behind the action you wish them to take. This is somewhat like a thesis statement, which introduces the topic and states why it matters. You might also consider the introduction as an abstract, or a summary of the entire memo.[5]

As a general guideline, the opening should take up about one paragraph.

For example, you might write: “As of July 1, 2015, XYZ Corporation will be implementing new policies regarding health coverage. All employees will receive health coverage and will make a minimum of $15 per hour.”
Give context for the issue at hand.Your reader may need some background information about the issue you’re addressing. Give some context, but be brief and only state what is necessary.[7]

If it’s relevant, continue your memo by stating why the policy is being implemented. For example, you might write: “The county government voted to require all employees in the county to receive a $15/hour minimum wage.”

Support your course of action in the discussion segment. Give a short summary of the actions that will be implemented. Give evidence and logical reasons for the solutions you propose. Start with the most important information, then move to specific or supporting facts. State how the readers will benefit from taking the action you recommend, or be disadvantaged through lack of action.

Feel free to include graphics, lists, or charts, especially in longer memos. Just be sure they are truly relevant and persuasive.[8]

For longer memos, consider writing short headings that clarify the content of each category. For example, instead of stating "Policies," write "New policies regarding part-time employees." Be specific and brief in every heading so that the basic point of your memo is apparent to the reader right away.

Suggest the actions that the reader should take. A memo is a call for action on a particular issue, whether it is an announcement about a new company product, new policies regarding expense reports, or a statement about how the company is addressing a problem. Restate the action that the reader should take in the closing paragraph or sentence.

For example, you might write, “All employees must use the new accounting system by June 1, 2015.”

This can also include some evidence to back up your recommendations.

Close the memo with a positive and warm summary. The memo’s final paragraph should restate the next steps to address the issue at hand. It should also include a warm note that reiterates the solidarity of the organization. [9]

You might write, "I will be glad to discuss these recommendations with you later on and follow through on any decisions you make."

You might end with something like, “We are excited about the expansion of this product line. We’re confident that this will grow our business and make this company a more sustainable business.”

This should generally be one to two sentences in length.

3. Finalize it. Format your memo properly, then proofread it. Hand write your initials by your name.
Format your memo properly.
Proofread your memo.
Hand write your initials by your name.
Use memo letterhead.
Choose your method of delivery.

http://m.wikihow.com/Write-a-Memo

Conclusion

# data[].attributes.body
Introduction
https://writing.colostate.edu/guides/page.cfm?pageid=1464&guideid=71

Purpose
http://communicationtheory.org/complaint-letter/

Tips
https://www.consumer.ftc.gov/blog/how-write-effective-complaint-letter

Steps
http://m.wikihow.com/Write-a-Complaint-Letter-to-a-Company

Conclusion
https://www.accc.gov.au/consumers/complaints-problems/write-a-complaint-letter

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Complaint

# data[].attributes.body
Type of Letter: Complaint Letter

Intro:
A complaint is a statement in which you express your dissatisfaction with a particular situation.

Purposes:
When writing a complaint letter, the main possible reasons will be discontent towards a product, person or company. The need to write a letter of complaint is a common feeling amongst most of us when we do not receive a service or product as we expect it and you could be writing a complaint letter for different audiences. Some of us will shy away to avoid being confrontational, but by completing the complaint letter format you do not have to express your anger or come across as negative and this can be done by following some complaint letter advice.
http://justlettertemplates.com/why-write-a-complaint-letter.html

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Type of letter : Inquiry
Introduction:
Serves as the executive summary for the letter of inquiry and includes the name of your organization, the amount needed or requested, and a description of the project. The qualifications of project staff, a brief description of evaluative methodology, and a timetable are also included here.
http://grantspace.org/tools/knowledge-base/Funding-Research/proposal-writing/letters-of-inquiry
The purpose:
The purpose of the letter of inquiry is to determine if an organization and its proposal fit within the Foundation’s eligibility guidelines before the organization expends resources to put together a full proposal.
http://www.caillouxfoundation.org/grants/letter-of-inquiry/

Tip of how to write a good inquiry:

Begin your letter by stating who you are and giving your status or position (such as student, researcher, interested consumer, etc.), and tell how you found out about the individual or entity that you are writing to.

Clearly state what it is that you are inquiring about and what you would like the recipient of your letter to do. Make your inquiry as specific as possible.

You might want to briefly explain the purpose of your letter or what you hope to accomplish. Such an explanation may prompt the recipient of your letter to act more quickly.

If appropriate, consider mentioning the letter recipient’s qualifications for responding to your inquiry (this may prompt him/her to act when he/she might otherwise be hesitant to do so). For example, you could explain that you are writing to the reader because she is a leader in her field and the accepted authority on the subject you are interested in.

Include the date by which you need the information, services, etc., that you are requesting, and indicate that you await the reader’s response.

http://www.writeexpress.com/How-to-write-an-inquiry-letter.html
Step:

Be courteous. Remember, by making this request you are imposing on the reader’s time and/or resources.

Don’t send an inquiry letter for information you could easily find out by other means, such as with a quick search on the Internet.

Your letter can be fairly short, but it should be long enough to adequately explain what it is that you are inquiring about and what you want the reader to do in response to your letter.

Generally, give at least a couple of weeks for the person, company, or organization to respond to your inquiry before you send a follow-up letter or make a follow-up phone call.

If appropriate, you may want to mention that you will keep confidential any information provided. (This may increase the likelihood that the reader will respond to your inquiry.)

Make it as easy as possible for the person to respond to your request. This might mean offering to pay for any needed photocopies or mailing costs, or perhaps including a self-addressed, stamped envelope; necessary forms, questionnaires, or other documents; and so forth.

Make sure to include contact information so that the person can easily get in touch with you if necessary, such as your cell or home phone number or e-mail address.

When the person responds to your inquiry, it is a good idea to send a quick note of thanks expressing your appreciation and telling how the information helped (or can help) you. If appropriate, you may want to offer to return the favor in the future.

http://www.writeexpress.com/How-to-write-an-inquiry-letter.html

Conclusion:
Provide contact information, thank them for their time, and make sure they know you are available to talk to them.

The ideal length for a letter of inquiry is debatable, but we typically suggest 2 to 3 pages.  Print the letter on your organization’s letterhead, and have your Executive Director (or a similar role) sign it.

# data[].attributes.body
Memo
Intro: a message or other information in writing sent by one person or department to another in the same business organisation.
http://dictionary.cambridge.org/dictionary/english/memo
PURPOSE:
The explicit purpose of writing memos and reports is to convey vital information, so begin with the end in mind. What do you want your readers to think after they’ve finished reading? For example, maybe you want the maintenance team to explore greener cleaning supplies. By deciding at the outset what you want your readers to think and/or do, you improve the focus of your writing and the likelihood someone will be influenced by what you have to say.
https://www.monster.com/career-advice/article/how-to-write-better-reports-and-mem

Tips on how to write a good memo:

Tip: Afraid your readers won’t read to the end? Pop these bullet points up front in a quick summary under an Action Items heading.
1. Anticipate and Answer Your Readers’ Questions
Readers are a curious lot. Even if they read what you’ve put in front of them, most will have questions and won’t be satisfied unless you have answers. Predicting and answering those queries in your text eases your readers’ concerns about your point of view. As a result, their own views and values are less likely to distract them from your message. This puts you on a faster track to achieving your goal. Here’s another chart that helps guide this line of thinking:
Tip: Answer explicit questions explicitly in a FAQ or attachment that accompanies your document.
2. Focus Your Content
With these next two charts, you can map out the ideas and details that will most effectively convey your information. First, figure out the most important thing you want your readers to know. This is your main idea. Then, think of three to five key details that will support it. Go back to your Readers/Questions chart to see what’s relevant to your readers. You don’t have to answer the questions directly -- or even address every one -- but consider them as you jot down your details. Here’s another example:
MAIN IDEA:
What’s the most important thing
I want the reader to know? | KEY DETAILS:
What evidence, examples or explanations support the main idea?
Our company should reduce its environmental impact, starting with the use of greener cleaning supplies. | This is a relatively easy way to reduce our impact.There are many environmentally friendly cleaning supplies on the market worth exploring.A review of the available products and their costs will help us understand how we can be greener.

Tip: Worried about skimming? Don’t. Put these bullets at the front of your document, like an executive summary, under a Key Concepts heading.
Start Writing
With all this thinking under your belt, you’re ready to start writing. You can always start with your Main Idea and follow it with your Key Details. Simpler concepts may require only a sentence or two to explain. More complicated ones might require an entire paragraph. End with your Think and Do.
Investing more time in thinking before you start to write will not only make your work go faster, but it will also help you be more effective in getting the results you want. And that includes getting coworkers to look forward to reading your writing in the future
https://www.monster.com/career-advice/article/how-to-write-better-reports-and-mem

STEPS:https://www.slideshare.net/mobile/herrmatthias/the-7-step-plan-for-writing-memos

CONCLUSION:
Whether the memo is internal or external, the conclusion can be used to give the recipient a directive to take action. If you have provided a lot of information, give a synopsis at the end and highlight the vital points from your memo. If you are writing to customers and prospects about a new product, use the conclusion to encourage them to make a purchase. When your audience is composed of subordinates, and you are giving a directive, your conclusion should be specific about your expectations and deadlines. If you are sending a memo to members of management to make them aware of an issue, and no action is necessary on their part, let them know that in the conclusion, offer to answer questions and tell them you will keep them updated on the situation.
http://smallbusiness.chron.com/end-conclude-business-memo-34867.html

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Type of letter : memo
Introduction: memo is an internal form of communication within a particular organization. Most often a memo is an announcement, reminder, or update about a certain event, policy, or procedure. Such a memo is brief, generally no longer than one page, and its audience is assumed to be a group of "insiders" familiar with the organization's culture even if they are not familiar with the information conveyed in the memo itself.
http://www.u.arizona.edu/~ordover/ENGL308/Memo
The Purpose: they bring attention to problems and they solve problems. They accomplish their goals by informing the reader about new information like policy changes, price increases, or by persuading the reader to take an action, such as attend a meeting, or change a current production procedure.
Tips on how to write a good Memo/Complaint Letter/Inquiry:

Have 6 tips:

1.Check for stylistic requirements with your job.

2.Does the company that you work for have a standard form when it comes to writing memos? If so, is it downloadable?

Make sure that the body of the text is written in clear, concise and grammatically right language.

3.Do not use long and overly wordy sentences. Keep it simple.

4.Do not use a greeting or a salutation. You should simply go right into the subject of the memo.

5.Feel free to use bulleted lists and headings to convey your message.

Conclude the memo with any closing statements that may inspire the recipient to take action.

6.Mention any and all attachments at the end of the memo using the single word “Attachment
http://grammar.yourdictionary.com/grammar-rules-and-tips/tips-for-writing-memorandums.html

Steps:

1. Type “MEMORANDUM” at the top of the page. ...

2. Address the recipient appropriately. ...

3. Add additional recipients in the CC line. ...

4. Write your name in the “From” line. ...

5. Include the date. ...

6. Choose a specific phrase for the subject line. ...

7. Format the heading properly.

Conclusion: Whether the memo is internal or external, the conclusion can be used to give the recipient a directive to take action. If you have provided a lot of information, give a synopsis at the end and highlight the vital points from your memo. If you are writing to customers and prospects about a new product, use the conclusion to encourage them to make a purchase. When your audience is composed of subordinates, and you are giving a directive, your conclusion should be specific about your expectations and deadlines. If you are sending a memo to members of management to make them aware of an issue, and no action is necessary on their part, let them know that in the conclusion, offer to answer questions and tell them you will keep them updated on the situation.
http://smallbusiness.chron.com/end-conclude-business-memo-34867.html

# data[].attributes.body
Type of letter:Memo
Introduction:A memo is a written business communication that conveys basic information.
The purpose:A memo’s purpose is often to inform, but it occasionally includes an element of persuasion or a call to action. All organizations have informal and formal communication networks. The unofficial, informal communication network within an organization is often called the grapevine, and it is often characterized by rumour, gossip, and innuendo. On the grapevine, one person may hear that someone else is going to be laid off and start passing the news around. Rumours change and transform as they are passed from person to person, and before you know it, the word is that they are shutting down your entire department.

One effective way to address informal, unofficial speculation is to spell out clearly for all employees what is going on with a particular issue.

Tips on how to write a good memo:Standard tips for writing memorandums may include simple stylistic elements. For example, the word “Memorandum” should be in a significantly larger font, bolded and either centered or placed in the top left hand corner. This may vary depending on the rules and regulations set by the company in which you work. Directly under the word “Memorandum” will be your recipient – this the whole “to, from, re (or subject)” as well as the date in which you are writing the memo. Under that you will want to begin the content of your memorandum.

Steps :https://www.google.com.sg/amp/m.wikihow.com/Write-a-Memo%3Famp%3D1

Conclusion:Memo can give you more details on specific time and specific place so we will always not miss the current programme or activities.

# data[].attributes.body
Type of Letter: Memo
Introduction:
A memo is a written message.The intent of most memos is to help you remember something, or to remind another person of something. In a business or government setting, it's particularly important to keep written notes on decisions and communications between people. A written or emailed memo is one way to keep such a record. The word is short for memorandum, "thing to be recorded" in Latin, and a close linguistic relative of memory.
https://www.vocabulary.com/dictionary/memo
The purpose:
Memos have a twofold purpose: they bring attention to problems and they solve problems. They accomplish their goals by informing the reader about new information like policy changes, price increases, or by persuading the reader to take an action, such as attend a meeting, or change a current production procedure. Regardless of the specific goal, memos are most effective when they connect the purpose of the writer with the interests and needs of the reader.
https://owl.english.purdue.edu/owl/resource/590/1/
Tips on how to write good memo:

Memo Tip #1: Make sure you have a crazily-easy-to-understand request BEFORE writing your memo.

Memo Tip #2: Get the “essential info” out of the way, in the shortest space possible.

Memo Tip #3: Your memo should convey all the information in the smallest amount of text possible.

Memo Tip #4: Repeat and bold the action people should take at the end (in one sentence).

Memo Tip #5: If action doesn’t need to be taken, tS

hen tell them.

https://kopywritingkourse.com/how-to-write-a-memo/
Step:
1. Create the heading. Type “MEMORANDUM” at the top of the page. Create lines for: TO, CC, FROM, DATE, and SUBJECT, and fill them in.
2. Write the body. Introduce the problem in the first paragraph, and give some context. Suggest actions that the reader should take. Close with a positive summary.
3. Finalize it. Format your memo properly, then proofread it. Hand write your initials by your name.

http://m.wikihow.com/Write-a-Memo
Conclusion:

Whether the memo is internal or external, the conclusion can be used to give the recipient a directive to take action. If you have provided a lot of information, give a synopsis at the end and highlight the vital points from your memo. If you are writing to customers and prospects about a new product, use the conclusion to encourage them to make a purchase. When your audience is composed of subordinates, and you are giving a directive, your conclusion should be specific about your expectations and deadlines. If you are sending a memo to members of management to make them aware of an issue, and no action is necessary on their part, let them know that in the conclusion, offer to answer questions and tell them you will keep them updated on the situation.
http://smallbusiness.chron.com/end-conclude-business-memo-34867.html

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Type of letter - inquiry

Introduction:
Inquiry Letter is a letter written to request information and/or ascertain its authenticity. A letter of inquiry deals with various matters like job vacancies, funding, grants, scholarships, projects, sales, pre-proposals and others. The term is common in various business setups as it implies fund request or pre-proposal information. Owing to this usage, the term may be considered exclusive to these setups alone. But that is not the case, to this effect the below definition offers a justified meaning.
http://habibie16.blogspot.my/2013/10/inquiry-letter-order-letter-definition.html

The purpose:
A letter of inquiry serves to facilitate business operations and satisfaction of the sender. Inquiry letters remove any misunderstanding and are time savers, especially when two parties want to reach an understanding. The communication towards this effect resolves the issue without any delay. With relation to it being a ‘Pre-proposal letter’, the inquiry letter is also termed as a ‘Condensed Version of a Proposal’. It is the outcome of the purpose of the letter which highlights the points of a proposal instead of a full-fledged proposal.
https://targetstudy.com/letters/inquiry-letter/

Tips on how to write a good Inquiry:

Begin your letter by stating who you are and giving your status or position (such as student, researcher, interested consumer, etc.), and tell how you found out about the individual or entity that you are writing to.

Clearly state what it is that you are inquiring about and what you would like the recipient of your letter to do. Make your inquiry as specific as possible.

You might want to briefly explain the purpose of your letter or what you hope to accomplish. Such an explanation may prompt the recipient of your letter to act more quickly.

If appropriate, consider mentioning the letter recipient’s qualifications for responding to your inquiry (this may prompt him/her to act when he/she might otherwise be hesitant to do so). For example, you could explain that you are writing to the reader because she is a leader in her field and the accepted authority on the subject you are interested in.

Include the date by which you need the information, services, etc., that you are requesting, and indicate that you await the reader’s response.

Thank the person for his/her time.

http://www.writeexpress.com/How-to-write-an-inquiry-letter.html

Step:

Outline and Organise your Inquiry – By outlining it is meant that you have to know what sort of information you are going to present?, word limit, documents required, the tone of the language, your anticipation, common ground of consensus and other required matter. It is just like an architecture preparing a building plan. Here you have to decide ‘What to include?’ and ‘Why to include?’ Knowing this eases the writing process and also eases the reading on part of the recipient. When all the pieces are clear in your mind, it is time to figure out the best possible logical order.  Arrange a sequential order for the relevant information. In this way outlining and organising eases the further writing process.

Gather Information – Certain inquiries may not require any search or research, certain will. For the latter one’s you have to collect information to make your case strong. If you are looking for a job, you need to know the expectations of the employer. If it is a fund that you are writing for, know your client. Research your recipient; know the principles on which they work. Analyse their intellect and weaknesses. Any information which will support your inquiry is good. It might appear daunting but you don’t need to go into all areas. Pick one or two and research on that. There are other indirect methods like visiting the websites, going through profiles, news items and other assistive methods. Knowing and delivering the anticipated speeds up the writing and the success of the inquiry. On your part you might be required to provide information to the recipient and that too needs to be sorted out before it is presented.

Drafting – A formal letter like query letter begins from a draft. The draft maybe required for your own acceptance or for the organisation you are working for. The initial step of outlining and organising comes to aid in the draft. The logical order and the information collected are put to full use in drafting. Ideas or lines may come hard, so start with what comes first in the mind. Then weave the inquiry around it and prepare your letter. Though the layout has been planned but the content may not always live up to the layout. Drafting is a good option because you may not always come up with a good letter and you require certain revisions or consultations with your seniors. Here, you can experiment and chalk out a format for future use.

Appropriate Recipient – Your inquiry may not yield the desired results if you are in doubt about the exact recipient. You may know about multiple recipients but who is the one, that is most likely to respond in a positive and helpful manner. To solve this query you can contact the recipient’s office and find out who is the most appropriate. For indirect methods you can use previous correspondence containing letterhead or recipient’s name. The company’s website can also be helpful in this matter. Never address your inquiry letter to a ‘Department’, ‘Head of Department’ or ‘To whom it may concern’. An individual will read your letter and this individual represents the department. So always direct your letter to 'A Person having Authority' and 'Not to Authority having a Person'.

Impressive Opening – Inquiry letter being a representative to many types of other letters requires an impressive opening. It may not be the agenda of all inquiry letters but wherever it is applicable, you have to impress the reader. To arouse the interest you can state the profit involved in the query. You should write in an active voice and offer relevant facts. The letter should live up to the anticipation and expectations of the reader, making it effortless to read. You can also use certain apt phrases and quotes towards this effect. You can flatter the recipient with certain praises but don’t exaggerate. Self introduction in the starting itself wouldn’t be a good idea so refrain until it is anticipated.

Be Specific and Brief – It makes sense to be specific and brief. Specificity of your letter will lead to easy perception of the information. Brief letter will be read quickly and wouldn’t appear as burdening. Moreover, there is no scope for anything apart from the request and its relative aspects. You can be specific by offering the most important information; one which will fulfil most of the needs of the reader. You can be brief by using short paragraphs and using one word whose meaning is equivalent to a number of words. Mostly an inquiry letter is of 2 to 3 pages.

Be Straightforward – Straightforward doesn’t mean a simple go. You have to be direct but by remaining within the boundaries of etiquettes. You shouldn’t sound cold and boring. You have to be professional and follow all the observances expected from an inquiry letter. For, example you shouldn’t condemn, be sarcastic or arrogant. One may not realise it but when others read it, they can point out the anomalies. So build a momentum instead of directly coming to the objective of the letter.

Generate and Maintain Interest – There are many ways of presenting information. It is up to you how you present it. You can utilise a question to arouse the curiosity of the recipient. You can maintain this interest by providing some hints as to what you have written next. Don’t lose the momentum of the tone as it can reduce the interest. Present your idea which forces the person to imagine a scenario.

Supportive Documents –Don't forget to attach the required documents. These documents are supportive towards your cause. For a prospective employee these add value to the credibility of the individual. In a business scenario it is complimentary and well thought idea. They also augment the effect of the letter.

Facilitate the Response – When you seek information which is more essential to you than it is to the reader, you are required to ease the reply process. So enclose a self-addressed stamped envelope with your query. Even, otherwise it shows your presence of mind, willingness to ensure smooth and quick response. If the inquiry is more beneficial to the recipient, your contact number and other details are already there on the letterhead.

Offer Incentives – When you make it obvious that the inquiry is beneficial to the recipient, it acts as an incentive. If you make it clear – ‘The How’ and ‘What’ of the desired outcome of the letter, it also serves to offer an incentive. You can emphasise the role of the reader in the inquiry and how it will add up to his credentials. You can use examples towards this effect; a profit to the recipient does go long down the line.

Review and Revise – Coming to the final section, double check the address. Your letter should have all the qualities of being a professional one. Ensure the use of simple font such as Times New Roman or Arial. Check for any spelling and grammatical errors. If in doubt get a reliable proofreader to review it.

https://targetstudy.com/letters/inquiry-letter/how-to-write-inquiry-letter.htm#InquiryLetterFormat1

Conclusion:

Provide contact information, thank them for their time, and make sure they know you are available to talk to them.

The ideal length for a letter of inquiry is debatable, but we typically suggest 2 to 3 pages.  Print the letter on your organization’s letterhead, and have your Executive Director (or a similar role) sign it.

Provide contact information, thank them for their time, and make sure they know you are available to talk to them.
http://www.thegranthelpers.com/blog/bid/107665/Grant-Writing-Basics-Letter-of-Inquiry

# data[].attributes.body
Memo
Introduction: A memo is an internal form of communication within a particular organization. Most often a memo is an announcement, reminder, or update about a certain event, policy, or procedure.

http://www.u.arizona.edu/~kimmehea/spring03/memo.htm

The purpose: A memo’s purpose is often to inform, but it occasionally includes an element of persuasion or a call to action. All organizations have informal and formal communication networks.

https://courses.lumenlearning.com/technicalwriting/chapter/memos_-purpose-and-format-2/

Tips to have a good memo:

1. Create the heading. Type “MEMORANDUM” at the top of the page. Create lines for: TO, CC, FROM, DATE, and SUBJECT, and fill them in.

2. Write the body. Introduce the problem in the first paragraph, and give some context. Suggest actions that the reader should take. Close with a positive summary.

3. Finalize it. Format your memo properly, then proofread it. Hand write your initials by your name.

http://m.wikihow.com/Write-a-Memo

Step:

Writing a Memo (Steps)

Define the context. Identify your audience(s). Who will read this? Who will perform the action? Who are the secondary audiences? What do you know about your audience? What are their expectations?  Consider his/her perspective: Why am I receiving this?How will the news affect me?What am I supposed to do? Identify the purpose(s). What do you want to happen? What do you want the reader to do? What does the reader want to happen?  Identify key points.Organize the content from the reader´s perspective.Summarize key points:any significant detailsany action required Discuss the problem (background).Define and explain the action. Design the memo to set off what is most important. Can he skim the memo? Do important details stand out (action needed, deadlines, etc.)? Revise for clarity, accuracy, and overall effectiveness.  Does the tone of my memo reflect how I want to sound? Will my reader understand what I am saying? Is my language accurate? Is my memo free of errors (so that my message will be taken seriously)?https://sites.google.com/site/bushschoolwriting/writing-a-memo-steps

Conclution:

Whether the memo is internal or external, the conclusion can be used to give the recipient a directive to take action. If you have provided a lot of information, give a synopsis at the end and highlight the vital points from your memo. If you are writing to customers and prospects about a new product, use the conclusion to encourage them to make a purchase. When your audience is composed of subordinates, and you are giving a directive, your conclusion should be specific about your expectations and deadlines. If you are sending a memo to members of management to make them aware of an issue, and no action is necessary on their part, let them know that in the conclusion, offer to answer questions and tell them you will keep them updated on the situation.

http://smallbusiness.chron.com/end-conclude-business-memo-34867.html

# data[].attributes.body
Type of my letter : inquiry

Introduction:
The letters that are written for collecting information about job seekers, prices, products, and services before awarding jobs, granting credit, making contracts and giving promotions are known as letters of inquiry. These letters are written to a third party seeking information about either a job or a company that wishes to make business relationship.
https://thebusinesscommunication.com/what-is-inquiry-letter-types-of-inquiry-letter/

purpose:
A letter of inquiry must precede a formal grant proposal. ... The purpose of the letter of inquiry is to determine if an organization and its proposal fit within the Foundation's eligibility guidelines before the organization expends resources to put together a full proposal.

www.caillouxfoundation.org/grants/letter-of-inquiry/

Tips on how to write a good inquiry letter:

1.      Be aware that the foundation may have guidelines for the LOI.  If they have guidelines, follow them exactly.  Those guidelines are there for a reason, and not following them can get you eliminated from consideration very quickly.

2.      Proofread, proofread, proofread.  This cannot be emphasized enough.  Check your grammar and spelling.  Basic errors in this area are easily avoided.

3.      Be sure that your LOI clearly communicates what your program “does”.  It may be clear to you, but put yourself in the reader’s position.  Can they quickly and clearly see the benefit of your program?  Additionally, does it match the funder’s area of interest?  For best results with this tip, have a friend read the LOI and see if it makes sense to him/her.

4.      Use clear, concise writing paired with action-oriented verbs.  For example, “Starving animals are rounded up and treated by the ABC Shelter.” can be reworded to “We rescue 100 starving dogs every month and provide food, shelter, and emergency veterinary care in our kennel facility.”

5.      Be sure to include a description of your organization and highlight key personnel qualifications.

6.      Keep your letter concise and break up your program narrative into clear paragraphs.  Nobody wants to read a never-ending block of text.

7.      On a second edit of your letter, eliminate the word “the” whenever possible.  It’s a lazy word and you’ll be surprised at how often you can remove it!  This one trick will tighten up your writing style immediately.

https://grantgopher.com/News/articletype/articleview/articleid/644/seven-tips-for-writing-a-great-letter-of-inquiry

step:

Inquiry Letter Writing Tips

Outline and Organise your Inquiry – By outlining it is meant that you have to know what sort of information you are going to present?, word limit, documents required, the tone of the language, your anticipation, common ground of consensus and other required matter. It is just like an architecture preparing a building plan. Here you have to decide ‘What to include?’ and ‘Why to include?’ Knowing this eases the writing process and also eases the reading on part of the recipient. When all the pieces are clear in your mind, it is time to figure out the best possible logical order.  Arrange a sequential order for the relevant information. In this way outlining and organising eases the further writing process.

Gather Information – Certain inquiries may not require any search or research, certain will. For the latter one’s you have to collect information to make your case strong. If you are looking for a job, you need to know the expectations of the employer. If it is a fund that you are writing for, know your client. Research your recipient; know the principles on which they work. Analyse their intellect and weaknesses. Any information which will support your inquiry is good. It might appear daunting but you don’t need to go into all areas. Pick one or two and research on that. There are other indirect methods like visiting the websites, going through profiles, news items and other assistive methods. Knowing and delivering the anticipated speeds up the writing and the success of the inquiry. On your part you might be required to provide information to the recipient and that too needs to be sorted out before it is presented.

Drafting – A formal letter like query letter begins from a draft. The draft maybe required for your own acceptance or for the organisation you are working for. The initial step of outlining and organising comes to aid in the draft. The logical order and the information collected are put to full use in drafting. Ideas or lines may come hard, so start with what comes first in the mind. Then weave the inquiry around it and prepare your letter. Though the layout has been planned but the content may not always live up to the layout. Drafting is a good option because you may not always come up with a good letter and you require certain revisions or consultations with your seniors. Here, you can experiment and chalk out a format for future use.

Appropriate Recipient – Your inquiry may not yield the desired results if you are in doubt about the exact recipient. You may know about multiple recipients but who is the one, that is most likely to respond in a positive and helpful manner. To solve this query you can contact the recipient’s office and find out who is the most appropriate. For indirect methods you can use previous correspondence containing letterhead or recipient’s name. The company’s website can also be helpful in this matter. Never address your inquiry letter to a ‘Department’, ‘Head of Department’ or ‘To whom it may concern’. An individual will read your letter and this individual represents the department. So always direct your letter to 'A Person having Authority' and 'Not to Authority having a Person'.

Impressive Opening – Inquiry letter being a representative to many types of other letters requires an impressive opening. It may not be the agenda of all inquiry letters but wherever it is applicable, you have to impress the reader. To arouse the interest you can state the profit involved in the query. You should write in an active voice and offer relevant facts. The letter should live up to the anticipation and expectations of the reader, making it effortless to read. You can also use certain apt phrases and quotes towards this effect. You can flatter the recipient with certain praises but don’t exaggerate. Self introduction in the starting itself wouldn’t be a good idea so refrain until it is anticipated.

Be Specific and Brief – It makes sense to be specific and brief. Specificity of your letter will lead to easy perception of the information. Brief letter will be read quickly and wouldn’t appear as burdening. Moreover, there is no scope for anything apart from the request and its relative aspects. You can be specific by offering the most important information; one which will fulfil most of the needs of the reader. You can be brief by using short paragraphs and using one word whose meaning is equivalent to a number of words. Mostly an inquiry letter is of 2 to 3 pages.

Be Straightforward – Straightforward doesn’t mean a simple go. You have to be direct but by remaining within the boundaries of etiquettes. You shouldn’t sound cold and boring. You have to be professional and follow all the observances expected from an inquiry letter. For, example you shouldn’t condemn, be sarcastic or arrogant. One may not realise it but when others read it, they can point out the anomalies. So build a momentum instead of directly coming to the objective of the letter.

Generate and Maintain Interest – There are many ways of presenting information. It is up to you how you present it. You can utilise a question to arouse the curiosity of the recipient. You can maintain this interest by providing some hints as to what you have written next. Don’t lose the momentum of the tone as it can reduce the interest. Present your idea which forces the person to imagine a scenario.

Supportive Documents –Don't forget to attach the required documents. These documents are supportive towards your cause. For a prospective employee these add value to the credibility of the individual. In a business scenario it is complimentary and well thought idea. They also augment the effect of the letter.

Facilitate the Response – When you seek information which is more essential to you than it is to the reader, you are required to ease the reply process. So enclose a self-addressed stamped envelope with your query. Even, otherwise it shows your presence of mind, willingness to ensure smooth and quick response. If the inquiry is more beneficial to the recipient, your contact number and other details are already there on the letterhead.

Offer Incentives – When you make it obvious that the inquiry is beneficial to the recipient, it acts as an incentive. If you make it clear – ‘The How’ and ‘What’ of the desired outcome of the letter, it also serves to offer an incentive. You can emphasise the role of the reader in the inquiry and how it will add up to his credentials. You can use examples towards this effect; a profit to the recipient does go long down the line.

Review and Revise – Coming to the final section, double check the address. Your letter should have all the qualities of being a professional one. Ensure the use of simple font such as Times New Roman or Arial. Check for any spelling and grammatical errors. If in doubt get a reliable proofreader to review it.

Inquiry Letter Formats:

https://targetstudy.com/letters/inquiry-letter/how-to-write-inquiry-letter.htm

conclusion:

Provide contact information, thank them for their time, and make sure they know you are available to talk to them.

The ideal length for a letter of inquiry is debatable, but we typically suggest 2 to 3 pages.  Print the letter on your organization’s letterhead, and have your Executive Director (or a similar role) sign it.

# data[].attributes.body
Types of Letter: Complaint Letter

Introduction:
A letter of complaint, or complaint letter, is normally written to deal with a problem situation when other attempts (i.e. phone contacts, e-mails, etc.) have failed to rectify the situation. The complaint letter formalizes a problem situation by putting it into writing and is usually the last resort to try to get a situation resolved.
http://www.hkhk.edu.ee/letters/complaint_letters.html

The purpose:
The purpose of a complaint letter is to notify/inform a person, company, or organization that a problem exists; and to advise the party what action (if any) you expect them to take.
http://www.answers.com/Q/What_is_the_purpose_of_a_complaint_letter

Tips on How to Write a Complaint Letter:
Use this sample letter and these tips to write an effective complaint:

Be clear and concise.

State exactly what you want done

Don’t write an angry, sarcastic, or threatening letter.

Include copies of relevant documents

Include your name and contact information

https://www.consumer.ftc.gov/blog/how-write-effective-complaint-letter

Steps:
10 Second Summary

1. Address your letter to the customer service department.
2. Address the problem in the first line. Be specific.
3. State what outcome or remedy will satisfy you.
4. Attach copies of supporting documents.
5. Give them a time limit to resolve the matter.
6. Finish the letter respectfully
http://www.wikihow.com/Write-a-Complaint-Letter-to-a-Company

Conclusion:
Complaint Letter focused on the exact incident that prompted your surroundings. Do not veer into generalized criticism of the company, and avoid personal attacks and abusive language. Even though it may be quite frustrated and angry, maintain a calm, gracious tone in the Complaint Letter. Expressing optimism that the matter will be resolved will produce a more persuasive letter than berating the reader for the company's mistakes.
https://en.oxforddictionaries.com/writing-help/letters-of-complaint

# data[].attributes.body
Ni Type of letter : Memo

Introduction : Informal written brief, note, record, reminder, or summary used as a means ofcommunication, or to outline the terms of an agreement in its draft-stage.

The Purpose :
Memos have a twofold purpose: they bring attention to problems and they solve problems. They accomplish their goals by informing the reader about new information like policy changes, price increases, or by persuading the reader to take an action, such as attend a meeting, or change a current production procedure.

Tips on how to write a good Memo :

Make sure you send copies of the memo to anyone affected by it

Consider email for informal messages or announcements

If the situation is very formal, or the recipient is several pay grades above you, it may be more appropriate to use a formal business letter.

Steps : [Format]
To: [Audience]
From: [Person and/or Department issuing the memo]
Date: [Date Sent]
Subject: [Subject of the Memo]

[Opening – Get to the point in the opening paragraph. Keep things simple and short. Make it easy and fast to read.]

[Summary – Provide enough background so all readers understand the history, but again, keep it simple.]

[Conclusion – End with a call to action]

Conclusion : Whether the memo is internal or external, the conclusion can be used to give the recipient a directive to take action. If you have provided a lot of information, give a synopsis at the end and highlight the vital points from your memo. If you are writing to customers and prospects about a new product, use the conclusion to encourage them to make a purchase. When your audience is composed of subordinates, and you are giving a directive, your conclusion should be specific about your expectations and deadlines. If you are sending a memo to members of management to make them aware of an issue, and no action is necessary on their part, let them know that in the conclusion, offer to answer questions and tell them you will keep them updated on the situation.

# data[].attributes.body
Type of letter: complaint

Intro: Writing a formal letter of complaint remains an effective way to alert a company to a problem. This page includes guidelines for structuring your complaint, suggestions for style, and example letters.
https://en.oxforddictionaries.com/writing-help/letters-of-complaint

Purpose: A letter of complaint, or complaint letter, is normally written to deal with a problem situation when other attempts (i.e. phone contacts, e-mails, etc.) have failed to rectify the situation. The complaint letter formalizes a problem situation by putting it into writing and is usually the last resort to try to get a situation resolved.

Tips:

Be clear and concise. Describe the item or service you bought and the problem. Include serial or model numbers, and the name and location of the seller. If you’re following up on a conversation, be sure to say who you spoke with and confirm the details of your discussion.

State exactly what you want doneand how long you’re willing to wait for a response. Be reasonable.

Don’t write an angry, sarcastic, or threatening letter. The person reading your letter probably isn’t responsible for the problem, but may be very helpful in resolving it.

Include copies of relevant documents, like receipts, work orders, and warranties. You also may want to send copies of emails and notes from conversations you’ve had with the seller about the problem. Keep your originals.

Include your name and contact information. If an account is involved, be sure to include the account number.

Steps: 1. Address your letter to the customer service department.
2. Address the problem in the first line. Be specific.
3. State what outcome or remedy will satisfy you.
4. Attach copies of supporting documents.
5. Give them a time limit to resolve the matter.
6. Finish the letter respectfully.

Conclusion:  in conclusion, the complaint letter can express our unsatisfaction feeling towards organization or service that we get or from anything that give negative feedback to us. So that the problem that exist could be solve with a brilliant idea

# data[].attributes.body
Type of letter: Memo/Inquiry/Complaint Letter

Introduction:
The Purpose:
Tips on how to write a good Memo/Complaint Letter/Inquiry:
Steps:
Conclusion: