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Ee ping
Krystle
Faydra
Puteri

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How can we motivate people who dine in hawker centres to reduce the amount of food wastage produce?

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How do we encourage food court diners to reduce food waste because food is limited?

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What do we need to find out?

-  Find out why there’s a huge amount of people waste food@ food courts

Why is it important that we find that out?

- So that we can be able to think of a way to reduce food wastage

Who has the information we need?

- People who dined or work @ food courts

How do we go about getting it?

- Interview people who did dined @ food courts
- Interview people who worked at food courts

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According to NEA, about 2.5kg of food waste is thrown away by an average Singapore home each week, which makes up half of waste that the home disposes. (3 Dec 2017)

Increase of 40% of food generated throughout the last ten years.

A survey conducted shows that 27% of homes had leftovers, whereas 24% of them were either spoilt or expired food. People buy too much, which results in the neglecting of food. 54% of people suggest that the packaging of food sold at both supermarket and other food outlets should pack food in a smaller portion.

Lim Ming Zhang. 2017. 2.5kg of food a week wasted by each household, equal to half of all household waste: NEA Study. Available at: https://www.straitstimes.com/singapore/25kg-of-food-a-week-wasted-by-each-household-equal-to-half-of-all-household-waste-nea

I have learnt that people throw away food due to it being expired or spoilt.

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In 2014, NEA and the Agri-Food & Veterinary Authority of Singapore (AVA) conduct a survey to understand consumer behaviour and attitudes towards food wastage. Findings revealed that food gone out of date was the top reason for food wastage smelled or tasted bad.

Following the findings from the consumer survey, NEA launched an outreach programme in November 2015 to encourage the adoption of smart food purchase, storage and preparation habits that help consumers save money while reducing food wastage at source. Since its launch, NEA has further developed the programme to enhance and expand its initiatives.

The outreach programme features educational materials publicised on newspapers, television and through community-led initiatives, which included an educational skit, as well as a resource package for schools. To date, NEA has collaborated with more than 40 premises, including supermarkets, food retail establishments, schools and other private organisations to display educational materials on their premises encouraging consumers to cherish and not waste food.

Food Waste Management Strategies . 2019. Food Waste Management Strategies . [ONLINE] Available at: https://www.nea.gov.sg/our-services/waste-management/3r-programmes-and-resources/food-waste-management/food-waste-management-strategies.

The locally developed machine, managed by Eco-Wiz, mixes the waste with microbes which digest and decompose the waste into water that is then reused by the machine for self-cleaning or to clean the bin centre.

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A two-year on-site food waste recycling trial at Ang Mo Kio Blk 628 Market and Tiong Bahru Market was launched by the National Environment Agency (NEA) on Thursday, to test the economic viability and operational feasibility of two different types of on-site food waste recycling systems. The systems are leased by NEA from two vendors – Eco Wiz (SG) and VRM Operations (Singapore), and the vendors would also be in-charge of maintaining the systems. The pilot trial is expected to conclude in Dec 2017.

Zero Waste SG visited the 2 trial markets for the launch, which include both hawker centres and wet markets. Ang Mo Kio Blk 628 Market (with 218 stalls) generates about two tonnes of food waste per day, while Tiong Bahru Market (with 342 stalls) generates about three tonnes of food waste per day. Most of the food waste are generated from market slab stalls and table cleaning operations. The food waste recycling systems could reduce up to 80% of the total waste generated from both locations.

Before the implementation of the food waste recycling trial, NEA and the two vendors conducted a food waste audit of the markets to understand the type and amount of food waste, and also conducted training sessions with the stallholders and table cleaners at the two hawker centres.

Food waste recycling trial at hawker centres and markets | Zero Waste Singapore. 2019. Food waste recycling trial at hawker centres and markets | Zero Waste Singapore. [ONLINE] Available at: http://www.zerowastesg.com/2016/01/23/food-waste-recycling-trial-at-hawker-centres-and-markets/.

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through the research we are learnt that food wastage is a big issue the amount of food wasted throughout the years. Although there are something being implemented to prevent the food wastage, the amount of food being wasted still continues. With more preventive measure, we will be able to encourage people to reduce food wastage and the effects of it would lessen

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Did You Know That... ...
Through this video, I have learnt that we waste a lot of food. I have also learnt why people throw food away.
Full Video @ https://www.youtube.com/watch?time_continue=1&v=MVBBe-PzCw8

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Digital applications was being created to help food sellers reduce food wastage in US.
Leloca is an app available for iPhone and Android-based smart phone users which helps minimize restaurant waste by offering diners a great deal. When there is an open table at a restaurant, you can be sure that food will be wasted. This app allows potential diners to get a great deal when there's an open table. The deals are generally 30 to 50 percent off. The app is free to use, and the deals must be redeemed within 45 minutes.

Gojee (available for iPhones, Android smart phones and iPads) allows people to exchange recipes, and users can search for recipes by ingredients. For example, if I have coconut milk in my fridge, I can search for recipes containing coconut milk. Containing about 10,000 recipes from over 300 contributors on the internet, users are sure to find recipes based on ingredients they already have in their fridges or pantries. Cnet recommends Gojee for people "who have a desire to cook but may not necessarily have a specific dish in mind."

222 Million Tons is an iPad app that gets its name from the 222 million tons of food wasted every year in industrialized nations, according to a 2011 UN study. The app creates one-week menus and shopping lists according to the size of a person's household. The website for the app asks, "No one wants to waste food, but how does one person get through a bunch of celery before it goes limp without getting sick of celery?" That's question that inspired the developers to create the app.

The Green Egg Shopper for iPhones allows users to manage and organize grocery shopping lists. Users can sort lists alphabetically, by category, or priority. They can also view list of items near expiration, and can sort them with three categories of shelf life (short, medium, long). The app also allows users to link a store to the list, and take and attach photos to the items on their lists. Users are able to check items off of their list once it is purchased. The paid version allows users to create multiple shopping lists.

Triple Pundit: Mobile Apps Can Help Reduce Food Waste. 2019. Triple Pundit: Mobile Apps Can Help Reduce Food Waste. [ONLINE] Available at: http://www.triplepundit.com/story/2012/mobile-apps-can-help-reduce-food-waste/61571.

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For payment, it needs some gateways and options to choose from, for the users. These e-commerce apps with standard functions are expected to be priced between $15,000 to $50,000 in Singapore. In case, there is something additional, the cost will rise up to$20,000 to $65,000.

kylark Blog. 2019. What is the Cost of Mobile App Development in Singapore?. [ONLINE] Available at: https://www.skylark.com.sg/blog/cost-mobile-app-development-singapore/.

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Similar system that is already on the market (TRAY RETURN@KOPITIAM)

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Similar system that is already on the market (TRAY RETURN@KOPITIAM)

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Research

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Improved Persona

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Interview method : discovery interview (survey and interview)

Interview questions :
1.      Have you ever dined at hawker centres before? Why is that so?

2.      What are your views about food wastage as seen in hawker centres?

3.      Why do you feel about that?

4.      Do you waste food too? Why is that so?

5.      How do you think food wastage can affect you in a long term?

6.      Have you ever experience?

8.      If you were given a chance, what would you try to do to reduce the amount of food wastage when dining at hawker centres?

Interviewees :  People who dined at hawkers before

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3 of Ee Ping’s family members (as they usually go out to hawker centres to eat, be it with friends or family)

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1) People agreed that food wastage is bad
2) They are aware of the negative effects of it yet they do not do much
3) educating people might help
4) people should be aware of their food limits

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English Edition:
1.            How often do you work at hawker centre?

2.            Have you seen people wasting food here regularly?

3.            Upon seeing the food waste, how do you feel about it?

4.            Do you have any idea of why this happens?

5.            So, have you waste food before? Why or why not?

6.            How do you think food wastage can affect you in a long term?

7.            If you were given a chance to help save the environment, what would you try to do to reduce the amount of food wastage when dining at hawker centres?

Chinese edition:

1.            您在这里多久做一次工？

2.            您有没有目睹人们在这里浪费食物？

3.            当您目睹人们在浪费食物时，您有什么感想？

4.            您认为他们为什么会浪费食物呢？

5.            那您有没有浪费食物？为什么？

6.            您认为浪费食物会怎么样长期的影响您呢？

7.            如果您有一次机会来拯救地球，您会怎么做来减少人们在熟食中心浪费食物？

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Her responses:
6 days.

A lot. They throw away those rice.

Feels very bad. Those poorer countries (mentioned Indonesia & Cambodia) doesn’t have any food to eat.

Food tastes bad. No appetite.

No. No matter how bad the food taste, I always finish them all. My daughter is currently volunteering in Indonesia so I pity those people in Indonesia (How they couldn’t afford to have any food).

Bad for the environment.

Allow those vendors to give people lesser portions of food.

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Design idea  1: design a foldable lunch box

Designing the foldable lunch boxes with different sizes for different servings so that dinners get to choose their serving that they want and it is portable for them too. The lunchbox also has a food weighing scale so that when users want to have lesser food example, they could have an accurate measurement on how much they want to consume. Less food would be wasted as they are able to finish their food

idea - When we were interviewing we found out that people that dined at the hawkers do not know their food limits and could not finish their food after ordering alot.

Design idea 2 : Having a food wastage a reward app
At the tray return station there could be a person stationed there, so after returning your tray they will see if you finished your food and let you scan code to get a reward

idea: we wanted singaporeans to be encouraged to not waste food. Something like the exercise app that they have it

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To add on, design bookmark and stickers that are related to food waste, so as to encourage people to finish up their food. The stickers consist of different types of food available in Singapore.

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Research- Need to link to the Ideations that we have in mind. (Currently they do not support each other.)

- change interview qns
start by using how and why is that often

- can try taking people eating trying to  finish their food

- Do not jump  to conclusions

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- FLY ON THE WALL: Can take different timing @ Kopitiam instead of taking just the morning

- Persona: Need to be realistic. Zoe's daily routine does not really applies from Monday to Sunday. And it is impossible for her to have a high food wastage frequency everyday.

- Mock-Up: We need to test on people first before creating the whole design.

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- Prototype is forcing people to finish their food if they want the rewards.
- The transition in the app is not smooth
- need to figure out those who try to finish their food how to encourage them

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Video with statistics showing the severity of the food wastage issue

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Video with statistics showing the severity of the food wastage issue

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Not in Singapore context, but in our world. Which is why we chose this topic as it is an important issue to address and we can start by solving the problem locally first.

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https://prezi.com/p/zkg4ih7tozcz/

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https://marvelapp.com/85ae6gg/screen/53353470