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1) What are your gross profit margins are you guys able to turn a profit?
2) Everything what we plan and do must have a challenge. So what challenges do you go through in your bussiness?

Answers:
1. Yes. Our profit for one pack of cookies is RM4.
2. As previously mentioned, time constraint. We are students ourselves and we do have prior commitments outside of this business. But at the end of the day, team work is our strong point. So on that note, we are fixing the problem awayy

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1. Why you choose that product?

2. What are the challengers your group facing during run your bussines?

Answers:
1. Because we want something that could reach the students easily and food/snacks is the way for it!

2. Time constraint. Since we are students ourselves, it is difficult at times into organizing and sorts but we do find ways in to fixing these problems.

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1. What special about your cookies, that makes it different from other cookies?
2. What your biggest challenges in running this cookies business?

Answer:
1. Our cookies are dipping-based cookies, which means that the cookies can be eaten with or without dipping sauces.
Customers can enjoy two ways of eating the cookies.

2. The biggest challenge is the competition in the market, there are millions of cookies seller that already have loyal customers. Our customers are mainly female but we also like to target the male customer to buy our cookies. The third challenge is about the cookie's pricing, we tried to make it lower but because our ingredient and packaging is a bit pricy so we set it as RM 12

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1- What makes your group suited for this business?
2- What would be the one thing that you would like to change in the product?

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1. How do you manage time for making your product despite being a university student?
2. How do you gain profit from selling your product?

Answer:
1. We divided our time equally among group members so that the work became lesser. This help with our other work as university student.

2. We sum up the original budget from the cookies, and we decided on the price of RM 12 so our profit per sale will be RM 4.

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1. How do you ensure product quality when you receive a large order?

2. Who is your target market for selling this product?

Answer:
1. We will proceed with the early order and then continue with other orders to ensure the cookies are freshly made and still good to go

2. Our target customer is a males and female around 19 to 25 years old. But we focused on female buyers because they tend to like cookies more than males. Our main area of promotion is around the University Malaya campus.

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Q1: What factors do you consider when determining the price of your cookies

Q2: What steps do you take to ensure your cookies cater to different dietary preferences and restrictions, such as offering gluten-free, vegan, or nut-free options?

Answer:
1. The ingredient's budget and profit.

2. We'll use social media to explain our ingredients is a gluten-free, vegan, or nut-free product but our cookies are just basic cookies with different dipping sauces, so the customer can easily detect allergic reactions themselves.

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1) How long do your cookies last?
2) Are your cookies suitable for people on a diet?

Answers:
1. 3 months but once you get addicted to our cookies, itll be in 2 days!

2.Yess, it is low in calories.

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After you finish this semester, do you want to proceed with your bisness ?

How do you mantain your product qualitys ?

Answers:
1. Yes
2. We often check in with our customers on the product quality.

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1 - What you do to mke sure your delivery do not take a long time?

2 - Which social media can customer review of your products?

Answers:
1. We would get a much quicker delivery service company to be delivering our cookies. As this can help our customers to grab their cookies as soon as possible.

2. Instagram and Facebook.

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1. What are the key milestones or achievements your business has accomplished so far?

2. How do you plan to ensure customer satisfaction and retention in the long run?

Answers:
1. We manage to grow our small home based business to the public as in the students. It is a slow and steady progress and we believe that is our first achievement.

2. We would make sure to get their feedbacks and actually digest in to what they have to say. And if there is any room for improvement, we dont mind working on it.

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1. Do you guys use halal ingredients?
2. How much your profit for each cookies sold?

Answers:
1. Yes we do, it is muslim friendly
2. RM4 ya

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1. What are the two types of dipping sauce?
2. Can customers buy in large quantities?

Answer:
1. Milk chocolate and white chocolate dipping sauce

2. Yes, customers can request to buy in large quantities with the double price like buying two packs of cookies but the customer will get RM 5 off for the second purchase

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1) DO you guys have a positive gross profit margin if yes break down how much you make per sale?
2) Do you guys ensure the product is delivered on time if yes how does the customers check their progress with their order

Answer:
1. Yes. Cookies chocolate is RM96 and cookies vanilla RM 108

2. Yes, we either personally delivered the cookies or use the fast delivery service and we will notify the customer via phone call or WhatsApp when the cookies are delivered

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1. Do you provide free delivery service?
2. Do you plan to introduce more dipping sauce to the market?

Answer:
1. Yes

2. For the moment no

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1. Have you ever received any complaints on your product?
2. Will you do any pop up store or just delivery?

Answer:
1. For the moment no.

2. We adjust to the customer's suitability if they want to buy directly or delivered we'll accept.

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1. Did your product provide delivery services for your products?

2. What brand of your chocolate that you use as your ingredients?

Answer:
1. Yes. We provide delivery services.

2. Beryl's chocolate for the dipping sauce.

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1. If there are students from other universities who want to buy, will your group open the sale?

2. how much is the total shipping cost that your group charges?

Answer:
1. Yes, our target customers are not just in UM but all places with age 19 to 25 years old.

2. We don't charge shipping costs because we deliver nearby and the cost already include in the price.