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Empathy Interview Transcript 2: Psychology Professeur

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Empathy Interview Transcript 2: Psychology Professeur

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Mariam: Good Evening, thank you for contributing some of your time to help me in my empathy investigation.

Prof: Of course, Tell me.

Mariam: How would you describe university students in 3 words and why?

Prof: strong levels of creativity, problem-solving, and social abilities. Of course some of them are not as social as the others, but I witness a lot of interactions between the peers both in class and in the plaza. Students frequently use unconventional and creative approaches to analyse issues and carefully consider all of the potential solutions for the challenges they experience.

Mariam: Do you see any relationship between emotional intelligence and gender or emotional intelligence and academic performance?

Prof: According to reasearch there is no relationship between gender and emotional intelligence. But there is a relationship between emotional inteligence and academic performance. The more emotionally inteligent the student is, the higher their academic performance tends to be.

Mariam: What can the university do to increase the emotional intelligence level of students during their university years?

Prof: Give them opportunities to develop the various areas of emotional intelligence which are
1 - develop Stress management (flexibility, stress tolerance and optimism)
2 - develop healthy self perception and awareness
3 - allow for heathy self expression and feedback
4 - develop healthy Interpersonal relationships, empathy and social relationships
5 - Facilitate effective Decision making (problem solve and impulse control)

Mariam: That's it. Thank you Dr. so much!

Prof: You are welcome, Mariam. Good luck.

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Empathy Interview Transcript 1: Talent Aquision Manager of FMCG Company

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Empathy Interview Transcript 1: Talent Aquision Manager of FMCG Company

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Mariam: Hello, thank you for giving me some of you time to go through a few points that would help me a lot in my university group project.

TAM: Hi Mariam, happy to help. Let’s get started

Mariam: So if I ask you to describe fresh graduates in 3 words, what would they be and why?

TAM: I would say innovative, daring and rushed. They are dynamic and full of energy, which motivates them to work hard and actively contribute to their role. Students graduate with fresh perspectives that empower them to provide any business with their innovation and creativity. I personally find them to be very daring in the sense that they are don't afraid to speak up their mind and voice their opinion to the rest of the team. Their eagerness results in them being a bit rushed to implement these ideas without fully assessing the situation and expecting immediate rewards to their work performance.

Mariam: Great, thank you. And what exactly do you look for in a fresh graduate to hire them?

TAM: So in general we hire based on character rather than previous academic performances. We are known for having a long hiring process that includes several filtering stages but that is because whoever we are going to hire is going to become our future leader. Our first stage is based on taking a cognitive abilities assessment to determine if our company is the right fit for you and vice versa. Then, we ask behavioral-based and situational questions to get to know the applicant better and assess whether or not they will be able to work with our PEAK Performance Factor that are leading with courage, aspire to innovate for growth, champion productivity, executing with excellence and in general bringing out their best.

Mariam: Okay and since you mentioned that you hire based on character rather than academic performance, what is something you wish universities could better focus on to build stronger characters?

TAM: I would strongly advise professors to concentrate on reflecting with the students on the learning curve students experience in addition to offering excellent academic content and ensuring that students can put this into practise. This is something we frequently observe in our interviews; applicants have a tendency to only ever discuss the specifics of the project they worked on rather than making generalizations about what they learnt from the experience both personally and academically.

Mariam: great, Thank you so much for your time!

TAM: it was my pleasure, hope this was helpful.

Mariam: Yes, definitely . Thank you.

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The Article "Emotional Intelligence, Satisfaction with Life and Burnout among University Students was conducted by
Ana-Maria Cazan and Laura Elena Năstasă. It discusses the role of emotional intelligence in the lives of university students and its impact on their academic performance, burnout and overall satisfaction in life. A study is conducted to assess the relationship between some of those variables to reach a conclusion.

In the Introduction, the authors illustrate the role of emotional intelligence in the academic environment of students. After having defined emotional intelligence as "the ability to monitor feelings and emotions, and to use them in order to guide thinking and actions," it is being applied on to the academic environment to highlight its impact on a student's ability to handle stress, anxiety and cope with the demands (Cazan,2014). Therefore, general research in the field has shown that emotional intelligence is associated to higher success rates in someone's academic journey.

Then, the study was conducted on 91 undergraduate Romanian students and presented to test the hypothesis of the authors; "emotional intelligence predicts burnout and life satisfaction in university students (Cazan,2014)." The results have indicated that there is a significant relationship between emotional intelligence in regards to burnout and life satisfaction levels of university students. Students who have a high emotional intelligence level tend to be more satisfied with their lives and less burnout.

Accordingly, the authors have concluded that the more university students are able to manage their emotions and handle their duties and assignments, the less likely are they to get burnt-out and the more likely are they to enjoy their life.

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The Instagram page "shivamnow" by the Emotional Intelligence Coach Shivam is there to raise awareness and educate the audience on emotional intelligence in general. The content shared on the feed includes relationship advice, mental heath awareness, dealing with our surroundings and listening and validating ones own feelings and emotions.

While it is not directly targeting our target audience; university students, I believe that the content shared on it can be easily relatable to university students. This justifies the reason why I chose this account. Another aspect I liked about this account is that the engagement level between the audiences is  high, which gives them the chance to learn from each other. The coach himself also tend to engage with his audience in the comments sections.

Overall, Shivam managed to create a safe space for people of different cultures and backgrounds to connect and identify that no matter how different our backgrounds are, when it comes to ones own wellbeing, these differences do not set us apart.

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The Article "Emotional intelligence: A study on University Students" was conducted by Ravi Kant in October 2019. This discusses the importance of emotional intelligence and examines the emotional intelligence level in relation to university students. The study also assesses whether or not the gender, the home-town environment, the class standing and the major have an affect on the emotional intelligence level of the students.

The introduction is focusing on the important role of emotional intelligence in peoples'  both personal and professional lives. They are considered to be the main driving forces behind our everyday actions. Therefore, being able to properly express and handle our emotions, as well as interpret and accommodate to the emotions of our surroundings leads to better decision making, a higher success rate and life satisfaction level. Several studies were illustrated highlighting that emotional intelligence positively affects the workplace environment and impacts our optimism level. It was also found that there is a positive relationship between emotional intelligence and adaptation skills, stress management skills,  interpersonal skills and high self-esteem. Teachers' performances affect the emotional intelligence level of students as well. After having touched upon those points, the author moves to discussing his conducted study.

Kant's study was performed on a total sample of 200 undergraduate and postgraduate Students at the School of Education and School of Law and Governance of Central University o South Bihar, Gaya to test the hypothesis stating that there is not significance relationship between emotional intelligence and the gender, the home-town environment, the class standing and the field of study of the students. Results have indicated that there is a no significant difference between the emotional intelligence of students with regards to their class standing and home-town environment, while there is a significant difference when it come to gender and the students's field of studies. Females and Students under the School of Education have a significantly higher social intelligence level in comparison to Males and Law and Governance Students. In general, Kent stresses on the point that all students had a high emotional intelligence level, regardless of the differences.

Looking at the whole source, one can summarize that social intelligence is an essential component of peoples' lives and that some personal and environmental factors can an affect on someone's emotional intelligence level.

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Instagram Page: Shivam || Emotional Intelligence Coach

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Instagram Page: Shivam || Emotional Intelligence Coach

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Peer Reviewed Source 2: Emotional Intelligence, Satisfaction with Life and Burnout among University Students

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Peer Reviewed Source 2: Emotional Intelligence, Satisfaction with Life and Burnout among University Students

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Cazan, A.-M., & Năstasă, L. E. (2015, May 22). Emotional intelligence, satisfaction with life and burnout among university students. Procedia - Social and Behavioral Sciences. Retrieved February 18, 2023, from https://reader.elsevier.com/reader/sd/pii/S1877042815016559?token=05EC2E3EB194FAC9DD6213B0FF822D57BB9564EE0C727939CBCA5113C7F274EA645A86A0B3756DED81BE2014E835584C&originRegion=eu-west-1&originCreation=20230218182338

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Emotional Intelligence, Satisfaction with Life and Burnout among University Students

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This research investigates the relationship between emotional intelligence, burnout and satisfaction with life among university students. Emotional in...

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Peer Reviewed Source 1: Emotional intelligence: A Study on University Students

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Peer Reviewed Source 1: Emotional intelligence: A Study on University Students

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Kant, R. (2019, October 21). Emotional intelligence: A study on university students. Journal of Education and Learning (EduLearn). Retrieved February 18, 2023, from http://edulearn.intelektual.org/index.php/EduLearn/article/view/13592/7232

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Emotional intelligence: A study on university students | Kant | Journal of Education and Learning (EduLearn)

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Emotional intelligence: A study on university students