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2. To go Above and Beyond the Call of Duty (ABCD)

3. Continue to self improve

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Growth mindset! The best is yet to be

Connect the dots to understand what other teams are doing to enable us to do our work efficiently

Smart way of using technology (chatGPT)

Sense making

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To build connections with stakeholders through conversations and informal settings. To make our stakeholders recognise the one experience that we want to contribute towards creating for our children. To find out what are the gaps and the different perspectives from the ground. The first step to connect to hear the ground’s perspective or to find out the gaps/unseen.

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- Time and space to think of new ideas
- Safe environment for taking risks
- Open mindset from everybody
- “Partners in crime” - someone who is willing to try with you
- Be willing to try and explore

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1. To have personal touch points with the stakeholders e.g. having a get-together, not just having work meetings.

2. Bonding sessions between MKs so they know one another in the fraternity.

3. To understand the goals everyone wants to achieve through informal sessions.

4. Build trust through honest and open conversations.

5. Working with stakeholders to learn best practices

6. To build structure to learn best practices from other agencies.

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Getting to know our partners through informal sessions ( e.g. Relationship building through Makan, intentionally design platforms for us to get to know them, understanding each other)

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Upskill and renew their skills to retain n build their strengths, pending their abilities.

Building the strength rather than bridging the deficits. How can we deploy the staff to value add to the teams.

Using technology to help us. Upskill our tech skills.

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Constant and continuous upskilling. Retention strategies to promote constant upskilling.

Leveraging on strengths of individuals to bring about greater impact to the work.

Leveraging on technologies to bring about greater productivity.

Understand current and future needs to strategically deploy resources and to risk take

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Safe space to share
Take risk

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We need to invest time and energy to design how we build relationships (not the work work type) with our stakeholders.