# data[].attributes.body
To increase the transparency of IT and make it more responsive to the functional unit. By changing the IT governance model and optimizing the business process, so as to implement the transformation plan.

# data[].attributes.body
Firstly, the unified system is necessary
Secondly, change the IT governance

Charli

# data[].attributes.body
The CIO wanted a more customer centric organization and wanted to align the business functionalities with IT, for that Employees were distributed in half, where half were to look after IT and while the other half were to look after other areas. Other similar businesses were also looked into to come up with best practices.

# data[].attributes.body
Establishing a customer-centric strategy achieves efficiency and transparency by dividing employees equally between two lines of work.

# data[].attributes.headline
Major IT tweaks and many functional tweaks to become more accurate and faster

# data[].attributes.subject
Major IT tweaks and many functional tweaks to become more accurate and faster

# data[].attributes.body
qifan

# data[].attributes.body
IT realigned from top to bottom to be more responsive to business needs
Change IT culture in a collaborative mindset
The business views IT as a partner
Chen

# data[].attributes.body
Cancelled the monthly IT planing and budgeting meeting
Phoebe

# data[].attributes.body
1. restructuring their IT staff - 50% were responsible for common IT infrastructure and the other half for specific business areas.

2. reorganizing the leadership level

--Aru

# data[].attributes.headline
transparency, better communication between IT and business functionalities. Tania

# data[].attributes.subject
transparency, better communication between IT and business functionalities. Tania

# data[].attributes.body
- establish better integration between business units
- establish better IT governance by hiring new BU-CIOs for each unit
- enhanced IT planning and budgeting process
- setup backups for the data centre as there were no fail back plans established yet
-  establish an IT operations centre unit for supporting IT 24/7

# data[].attributes.body
Perform a comparative study with similar- sized companies in the transportation industry.
Phoebe

# data[].attributes.body
Establishment of an IT operations centre unit to work 24 hours a day, 7 days a week on site with WestJet airline operations——Poming

# data[].attributes.body
Another proposed change was to change the data center which was currently located near airport to a far off adequate location as the current data center is very vulnerable.

# data[].attributes.body
Change IT governance-move half of the staffs in IT department to certain business unit
Chenge IT culture-from one people can do all the job in IT to staffs work in the certain areas.

# data[].attributes.body
1.benchmarking IT to find the suitable requirements of WestJet's IT
2. cancel the monthly IT planning meeting
3. had in-depth discussions with business leaders
(Bella)

# data[].attributes.headline
They were good at responsive . They knew what they wanted for the company, also they had a 50:50 ratio of employees who works in IT AND business processes .

# data[].attributes.subject
They were good at responsive . They knew what they wanted for the company, also they had a 50:50 ratio of employees who works in IT AND business processes .

# data[].attributes.body
-faeeqah

# data[].attributes.body
- More client centric way of operation in contrast to current organisational isolation.
- Realignment of IT to be more responsive to the business.
- Business facing IT organisation
- New data centre in toronto

# data[].attributes.body
- firstly, she assess the current IT resources, budget, and capability of Westjet and compare it to the industrial standard
- then she did major restructure of organizations in order to make IT more responsive to business needs. she also introduce new role of BU-CIO.

# data[].attributes.headline
Contingency/redundancy plans - specifically the additional data centre at an area with different weather patterns

# data[].attributes.subject
Contingency/redundancy plans - specifically the additional data centre at an area with different weather patterns

# data[].attributes.body
-Dougal

# data[].attributes.body
IT organisation, goals, planing and budget

# data[].attributes.headline
Restructuring the current IT business unit formation 

# data[].attributes.subject
Restructuring the current IT business unit formation 

# data[].attributes.body
Phoebe

# data[].attributes.body
The CIO restructured the IT organization, align IT with corporate goals, overhaul IT planning and budgeting and make IT more responsive to business needs.

# data[].attributes.body
The proposed plan was to increase integration between business and IT functionalities.

# data[].attributes.body
- increased revenue to increase functionality
- more transparent
- more responsive
- strong linkage with airline operations, marketing and sales team etc
- half employees to support specific areas and rest for other areas

# data[].attributes.body
Equal distribution of 240 IT staff between two departments, half business-facing and half IT-facing———Poming

# data[].attributes.headline
Governance overhaul in both IT and business processes. Moving towards a client-centric way of operating

# data[].attributes.subject
Governance overhaul in both IT and business processes. Moving towards a client-centric way of operating

# data[].attributes.body
- Dougal