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Affected users = library members registered at the UL, with a white library card

~4K users have active library accounts and have logged into iDiscover/Desktop Services/UniOfCam in the past 2 years

2K Camb_MA, 1K Readers, 1K others

NOT current staff or students with CSRid@cam.ac.uk

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DS-FILES EMAIL

Affected users asked to backup any files saved to library PCs by DOWNTIME, as they will be archived

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ADVANCE NOTICE EMAIL

Affected users warned of upcoming DOWNTIME, login changes (their barcode @reader.lib.cam.ac.uk), and that they will be able to set this up after GO LIVE

Help page published on library website

RS to support readers' enquiries, and reassure they can't set up new password/account until GO LIVE

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REMINDER EMAIL

EASTER CLOSURE

Fri 30 Mar - Mon 1 Apr

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DOWNTIME

(CHANGEOVER WEEK)

Affected users will not be able to access:

iDiscover (C&C/eNARs will be open to all, all day)

Library PCs

Print Kiosk (RR can print for users via email)

Online registration

But will be able to access:

UniOfCam Wi-Fi

In-person registration

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GO LIVE

Affected users receive email from Microsoft to set up password & MFA

UniOfCam terminated

Posters/ handouts/ CircULator/ staff cheat sheets/ labels with instructions around UL

RS & Reg to support readers' enquiries, cover staff to assist RSD

MFA setup troubles to be handled by custom UIS help page

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CHANGES IMPLEMENTED

UniOfCam-Guest will have the option to log in as a 'Library Reader' - this allows access to e-resources

Printer credit will be transferred to 'new' accounts

RSD staff will be temporarily unable to top up on users' behalf at the desk (i.e. through till with cash/card)

Reg staff can add new identifier barcode@reader.lib.cam.ac.uk in CLiPS & send setup email / password token to new users