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I am the head of the team in a drink business and the leader of this assignment course. I am responsible for guiding the team and ensuring the business achieves its goals. I create plans and strategies to help the business grow and make important decisions about resources, problem-solving, and overall direction. I assign tasks to team members based on their strengths, motivate them to perform well, and provide constructive feedback to improve their work. Communication is key to my role, as I share the business’s vision, keep everyone updated, and represent the business in meetings or events. I also monitor daily operations, including production, inventory, and quality control, ensuring everything runs smoothly. As a leader, I encourage innovation, adapt to market changes, and support team development through guidance and mentorship. Most importantly, I strive to lead by example, remaining ethical, fair, and accountable in all my actions.

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🌟 Chocolate Delight

A smooth and creamy chocolate drink made with love. It’s indulgently rich, satisfying, and perfect for anyone craving a comforting, sweet treat.

INGREDIENTS:

Chocolate Powder: RM3

Milo Powder: RM4

Sweetened Condensed Milk

Sugar

Chocolate Syrup

Ice Cubes

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As the assistant leader of the team, I play a supportive yet vital role in the success of the business. I work closely with the leader, Sucheentha Sari Harrison with helping to implement strategies, manage daily operations, and ensure smooth teamwork. Also, I often step into take charge when the leader is unavailable, ensuring that tasks continue without disruption.

Besides, I assist in overseeing specific areas, such as monitoring the preparation of drinks, maintaining quality standards, and managing supplies. Other than that, I guide my team members in resolving minor issues,and keeps communication flowing between the leader and the team.

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This is our facebook account. This account only moderate by our digital marketing and multimedia which is Hirtyshanaa Devya anak Inna (104351). She is responsible to manage the posts, updating our products and making content for this page.

We successfully attract more customers from this page as its boost until several

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MPU3222 INDIVIDUAL REFLECTION SITI ZULAIKHA

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I am the finance coordinator. I play a crucial role in managing the finances of our business. I need to ensure that all financial records, including income, expenses, and profit, are accurately maintained and provide detailed reports to the management team. I also plan and monitor the business budget wisely as to ensuring that spending stays within limits while maintaining steady cash flow for daily operation. Other than that, I also handle the timely payment of bills, employee salaries, debt to supplier and ensure efficient revenue collection by managing invoices and following up on payments. I also prepared financial documents for audits and ensured compliance with all regulations. Lastly, I also provide valuable advice on strategies to increase profits or reduce costs, ensuring the financial stability of the business.

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🌟 Ribena Sprite

A refreshing blend of two favorites, Ribena and Sprite, this drink delivers a delightful mix of fruity sweetness and bubbly zest. It’s perfect for those who love a balance of rich flavors and a fizzy kick.

INGREDIENTS:

Ribena Syrup

Sugar

Sprite

Ice Cubes

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Alias Andy Anak Juran (103205)

I handle the logistics role in our business. The logistics role in a business focuses on managing the movement, storage, and distribution of goods and materials to ensure smooth operations. As a logistics professional, I oversees the entire supply chain, ensuring that products are delivered to the right place, at the right time, and in good condition. I also handle transportation planning, optimize delivery routes, and manage costs while ensuring timely shipments. Additionally, I monitor inventory levels to avoid shortages or overstocking and manage warehouses to maintain the quality and accessibility of stored goods. Logistics also involves order fulfillment, ensuring accurate processing, packing, and shipping of orders. By solving issues like delays or disruptions and identifying cost-saving opportunities, logistics plays a crucial role in maintaining efficiency and meeting customer demands.

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📍 Taman Uni Central Jaya, Samarahan

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This is our Instagram account. This account is moderate by our leader which is Sucheentha Sari Harrison (106459) and our digital marketing and multimedia, Hirtyshanaa Devya anak Inna (104351). Both of them are responsible to uploading and updating our product in the social media.

This page helps us to promote our products and dealsus with customer's order. Plus, we also posted photos and videos that is related to our business. Gratefully, we received a lot of positive feedback and orders from customers.

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In our business, Ai'Nyummm, I manage the Business Model Canvas, playing a vital role in planning and execution. I identify key aspects of the business, such as our target customers, unique value propositions, cost structure, and revenue streams. By focusing on these areas, I help ensure that our business has a strong foundation and can grow effectively.

Additionally, I am hand on in operations, particularly in preparing the ingredients to create high-quality Chocolate Drink and Ribena Sprite that satisfy our customers. I also maintain consistency in taste, ensure the workspace is clean and organized, and manage inventory to keep our supplies ready. My role ensure that both strategic planning and daily operations work together seamlessly, making Ai'Nyummm a successful and memorable brand.

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Ai'Nyumm is a business specializing in refreshing drinks such as Ribena Sprite and Chocolate. Perfect for customers looking for a quick, delicious treat or a unique flavor combination.

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Ai'Nyummm is a business dedicated to providing affordable and refreshing beverages, including indulgent chocolate drinks and Ribena Sprite, that satisfy customers' thirst while delivering a delightful experience. With an initial investment of RM337.70, Ai'Nyummm aims to offer high-quality drinks at accessible prices, creating memorable flavors that cater to the diverse preferences of young adults, workers, and local residents living nearby. The business strives to build a reputation for delicious beverages, excellent customer service, and a reliable, convenient option for refreshment. Its primary goals include establishing itself as a go-to choice within the first year, fostering strong customer engagement through social media, and achieving consistent sales growth by focusing on customer satisfaction and innovation.

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Hirtyshanaa Devya anak Inna (104351)

I am the digital multimedia of the team. My role focuses on creating and managing visual and interactive content to support the business's branding, marketing, and communication efforts. This involves designing eye-catching graphics, producing engaging videos, and creating animations or other multimedia elements to showcase products like chocolate drinks and Ribena Sprite.

I also ensure the content is optimized for various platforms, such as social media, websites, and promotional materials. As a digital multimedia specialist, I work closely with the marketing team to ensure the visuals align with the brand’s message and appeal to the target audience. Additionally, I keep up with trends and technologies to ensure the business's digital presence remains innovative and impactful.

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VISION:

To establish a reputable and well-liked beverage brand that is recognised for providing premium, reasonably priced, and revitalising beverages that make every consumer happy.

MISSION:

Ai'Nyummm is dedicated to creating delicious chocolate and Ribena Sprite drinks that satisfy a wide range of palates. Through premium ingredients, reasonable prices, and a love of creativity, we want to provide outstanding customer experiences while encouraging a feeling of community and rejuvenation among young adults, locals, and employees.

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1. Key Partners

Everwin Centre Sdn Bhd (Samarahan Brand): Purchase raw materials from them to ensure the smooth running of our operations.

Ku Packing Samarahan: Purchase packaging materials from them to meet our product distribution needs.

HK New World Grocer (Stapok): Purchase food ingredients  for our business.

Uni Central Mini Shop: Purchace daily goods and raw materials that we needed for our business.

2. Key Activities

Setting up the stall: Establishing and organizing the stall setup to ensure a functional and inviting environment for customers.

Preparing and making drinks: Preparing and crafting beverages to maintain product quality and consistency, meeting customer expectations.

Sales transaction: Handling customer transactions efficiently, including payment processing to ensure smooth sales operations.

Ensuring ingredients are in stock: Managing inventory to ensure ingredients are consistently in stock and available for production.

Delivering outstanding service: Providing exceptional customer service to enhance customer satisfaction and foster loyalty.

3. Key Resources

Ingredients: Raw materials and ingredients essential for the production of beverages, ensuring quality and consistency in every product offered.

Equipment: The tools required for preparing, ,and serving drinks, , and other kitchen equipment that arenecessary for smooth operations.

Human Capital: The financial resources necessary to support operations, including investment in inventory, equipment, staff wages, and other operational expenses.

4. Value Proposition

Fresh drink made on spot: Offering freshly made drinks prepared on the spot, ensuring customers receive a high-quality, made-to-order beverage every time.

Quick and reliable service: Providing fast and dependable service, ensuring customers experience minimal wait times and consistent quality with every visit.

Affordable prices for high-quality drinks: Delivering high-quality drinks at affordable prices, making premium beverages accessible to a wide range of customers.

Conveniently located for easy access: Being strategically located to offer customers easy access and convenience, making it simple for them to visit and enjoy our products.

5. Customers Relationship

Friendly services: Offering friendly and approachable customer service to create a welcoming and enjoyable atmosphere for customers.

Build a trusting relationship: Developing strong, trust-based relationships with customers by consistently providing quality products and reliable service.

Creating a soothing atmosphere: Creating a calming and pleasant environment for customers, enhancing their experience and making them feel comfortable and relaxed during their visit.

6. The Channel

On-site ordering: Allowing customers to place orders directly at the stall, providing a convenient and immediate way to purchase products.

Social media (Instagram, Facebook, and WhatsApp): Utilizing social media platforms like Instagram, Facebook, and WhatsApp to engage with customers, promote products, and enable easy communication and order placement online.

7. Customer Segments

Young Adults – Teens and young adults who love trendy, fresh, and affordable drinks.

Workers – Busy people looking for quick and good-quality drinks during work hours.

Local Residents – People living nearby who enjoy having a convenient and familiar place to get drinks.

8. Cost Structure

Equipment and Supplies: All the tools, ingredients, and materials we need to run our business smoothly.

9. Revenue Stream

Selling drinks: Generated from the direct sale of drinks to customers.

Online advertising: Advertising through our website and social media platform .

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These are the links to our social media,make sure to check it out! :

Instagram

https://www.instagram.com/ainyummm?igsh=ODJlMHkzNDd6Yzlq&utm_source=qr

Facebook

https://www.facebook.com/share/12Aa36exzAz/

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Our operating hours are stated as below :

11:00 AM until 5:00 PM every friday.

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Problems

Limited access to refreshing beverages

Left with repetitive choices that lack innovation

Many sugar and unhealthy drinks that is not suitable for customer's lifestyle

Want something healthier but still delicious and satisfying

How to solve

Offering innovative flavors

Provide eco-friendly packaging

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OUR BUSINESS NAME:

At Ai’Nyum, we’re proud to offer our signature self-made drinks that are designed to bring joy to your taste buds!

The name Ai’Nyummm is inspired by the Sarawakian language, adding a touch of local culture to our brand.

• “Ai” means water, symbolizing the core element of our refreshing drinks.

• “Nyum” means yummy or delicious, reflecting the flavorful experience we strive to deliver with every sip.

By combining these words, Ai’Nyummm perfectly captures the essence of our business—delicious, refreshing drinks that leave you craving for more!

OUR LOGO:

Our logo reflects the essence of Ai'Nyummm, where delicious drinks and satisfaction come together! Here's a breakdown of what our logo represents:

1. The Two Drinks in the Center:

The vibrant illustration of two drinks—one purple (Ribena Sprite) and the other brown (Chocolate)—captures our signature offerings. Each drink is topped with bubbly detail, emphasizing freshness and quality.

2. Bubble Elements:

The bubbles around the design symbolize the fizzy and refreshing aspect of our beverages, highlighting the effervescence of our Ribena Sprite.

3. Earthy and Creamy Colors:

The light cream background provides a warm, inviting vibe, while the brown tones in the border suggest indulgence, aligning perfectly with the rich flavor of our Chocolate drink.

4. "Ai'Nyummm" with Tagline:

Our brand name, written in playful and bold green text, stands out, radiating fun and positivity. The tagline, "Where Thirst Meets Satisfaction!", perfectly sums up our mission to quench your thirst with delightful drinks.

5. EST. 2024:

This indicates our journey's start, showcasing pride in the year we began sharing our unique, handcrafted drinks with the world.

Our logo is a visual representation of our commitment to delivering both flavor and happiness in every sip.

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Prove of payment