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(Joanna) Use of AI for design; chatbots for career counselling and course/programme recommendations; career pathway recommendations.

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(Joanna) Use of AI for design; chatbots for career counselling and course/programme recommendations; career pathway recommendations.

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On a tactical level, if we are focusing on events, fairs, workshops etc, then 'foot-on-the-ground' is still needed which automation and AI cannot take over.

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Digital Literacy: Leveraging on digital tools/software & AI for content structures, design creation and interpretation of big data.

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(Aini) Increase our job efficiency.

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(Norman)The human element in career counseling involves empathy, understanding, and a personal connection that no algorithm can replicate." Furthermore, a study by the National Career Development Association (NCDA) found that "clients value the emotional support and encouragement provided by human counselors, which significantly contributes to their career satisfaction and growth."

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With SBECG teams, they would have own ecg deliverables which may cause duplication of efforts if comms is not tight.

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The irony is that the more we use technology such as eg AI in career aspects eg Job search, the more critical the human touch becomes. Think about this; if AI is being used to make the job search process easier such as cover letters, customising resumes etc...this means it is easier to apply to more jobs and HR/hiring managers will be overwhelmed. Hence, these HR/hiring managers will turn to networking and referrals to hire faster and safer. While technology change, some things will never change.

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(Norman) Transdisciplinary skills are essential for better supporting Special Educational Needs (SEN) students in Continuing Education and Training (CET) programs.

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While we are tasked with creating content for workshops and 'running' workshops etc, few of us are actually trained in curriculum development and design and class management.

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(Norman) Comprehensive client data management system that seamlessly integrates with career portals and various assessment tools to track outcomes.

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(Norman) Invest in robust case management systems that integrate with career portals and assessment tools, ensuring counselors can efficiently manage client data and outcomes.

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Implementing the use of emerging platforms in our work e.g. data collection and analysis will help streamline processes and increase our productivity.

While we may support students on how to leverage on AI tools e.g. for resume building, it's more important that we teach them the fundamentals of what IS required in e.g. a resume that is true and aligns with the individual's capabilities and personality. This personalised ECG support can only come (at least for now) from a human.

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Engagement of external stakeholders for talks/workshop. e.g. Career Centre organises and Schools/OSG-RPAC also contact external stakeholders (e.g. e2i, companies, uni., etc.) ....hopefully this could be improved with clarity and visibility of SBECG team's workplan.

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School look towards OIC for clarification and direction of ECG plans.

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Schools directs companies who expresses interest in career talks or company sharing session, when they are the ones who has the muscle to bring relevant students to attend. Career Centre can organise, but turnout has to be supported by school/diploma.

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request from public for advisory services (before they take up RP courses) could perhaps be addressed by ACE BD who some are WSG CAP trained while CA supports currrent CET learners. The public enquiries (mainly from course preview) are mainly about career prospects if they take RP courses, and what courses for specific area of interest.

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Schools to also be active users and promoters of career portal, to encourage students/alumni to apply for opportunities on portal.

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Strong partnership between SBECG-OIC to deliver RP-wide and School/Dip level ECG interventions.

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(Aini) While automation and AI are necessary for administrative work, humans/teamwork are still required for complex problem solving.

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With the changes in RP, such as intro of SBECG and new diploma structures, what we do may change. Students will need more decision-making skills or need to know their career direction at an earlier stage. Wondering if more students will approach their SBECG team for consultation instead of us.

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Increase our EdTech and MSTeam knowledge and uses

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Increase our EdTech and MSTeam knowledge and uses

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<Alice> Digital and EdTech skills. Most of us are not highly proficient in common EdTech skills nor possess knowledge on how to maximizes MS Team functionalities for collaborative uses except for meetings and talks.

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(Alice) The need to customize ECG programmes

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(Alice) The need to customize ECG programmes

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The need to customize our ECG programme and expected churn out rate will increase with changes. A strong grasp on various digital outreach platform to generate relevant content will be needed.

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(Alice) A constant review of work processes

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(Alice) A constant review of work processes

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Work processes need to be constantly reviewed to decide which new process to adjust & adopt & which to ditch to upkeep relevance.

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(Alice) ECG and employment work will span beyond OIC

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(Alice) ECG and employment work will span beyond OIC

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ECG portion of work will need to account for curriculum aspect (CFS), Alumni Support (OSG), staff training (OSD), Career related ECG activities (OIC) and career counselling (ECCs very core). I'm also wondering if we are going to do rotating reporting in future. I'm also wondering if ECC roles will split by portfolio rather than by Schools

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(Alice) School based ECG team are expected to strategize and customized programmes

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(Alice) School based ECG team are expected to strategize and customized programmes

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Underlying this expectation is the need for strong acumen to ECG ground needs of students with awareness on the importance of skills trending. ECCs would also need to elevate from a tactical to a strategic level to move big pieces.

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(Alice) Calling PNS/Alumni on their employment status

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(Alice) Calling PNS/Alumni on their employment status

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The task could be best automated through a chatbox launched in the alumni app of RP. Ideally, all students should have downloaded and utilized alumni app to support their early grad years from polytechnic.

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(Alice) Career Themed Events vs Flag ship career fairs

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(Alice) Career Themed Events vs Flag ship career fairs

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I feel we have too many career theme events, but it is optional for students' attendances. Either we a biannual career fair and make it compulsory for all students or have multiple virtual events.

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(Alice) ECG is recognized as an important piece by RP management. 

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(Alice) ECG is recognized as an important piece by RP management. 

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(Aini) Using data for analysis and interpretation in relation to job trends, salary expectations, and industry insights.

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(Aini) We need to know what the available communication channels are so that we may better reach out to students.

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(Aini) Career Centre is being mentioned in an article or post. Streamline career events.

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(Aini) A one-stop portal for hiring students and graduates for internships and full or part-time positions.