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Today is the day. In first day, I start reporting at BRR at 20 Mac 2022. Today, I and other friends started a new day by visiting the entire Royal Belum that is around here by boat. We went around an island that was there. Among the activities we did were hiking, waterfall bathing, rafflesia viewing, and so on.

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On the second day, we were exposed to the scope of the department available at the resort. Among them are maintained, housekeeping, kitchen, food and beverage, front office, admin, and recreation. We were able to find out even more clearly about the scope of work in each of the available sections.

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Assalamualaikum and Hi. My name is Nor Farah Adilah binti Azmi (H18A0320). I'm Hospitality student from Universiti Malaysia Kelantan. I am doing my internship at Belum Rainforest Resort for 16 weeks. Officially, today is new semester begins and my first day starting my internship at Belum Rainforest Resort.

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Today I entered the maintained department. Today I was taught by Mr. Sufian, Mr. Jamali and Mr. Amin on how to calculate water and electricity consumption. In addition, I also saw all the electrical outlets in this resort. After that, I was assigned by Mr. Amin to remove the water that was in the boat and saw how Mr. Amin and Mr. Suhaimi maintained the boat gearbox even saw the preparations made before the boat moved. At the same time, I was assigned by Mr. Ikhwan to arrange the guest safety jackets at the appropriate place. Finally, I look at how to repair the guest room if there is any damage.

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Today I followed Mr. Suhaimi to change the water pipes. I was taught how to change a water pipe that was leaking. I had the opportunity to learn and make it myself. After that, I helped Mr. Suhaimi change the lights in the area outside the guest room that will be checked in by the guest. Finally, I was assigned to clean an electric room filled with dried leaves.

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Today I entered the kitchen department. I got to work at 6 o'clock in the morning. The first assignment I got was that I was assigned to cut vegetables by Mr. Syukri and Mr. Amir. After that, I washed the dishes and cups that the guest had used. I was also assigned by Mr. Syukri to weed the shrimp for bbq. I also learned how to decorate and cut watermelons in very interesting shapes by Mr. Syukri and Mr. Amir. Finally, I was taught by Mr. Husni how to serve a table for a guest.

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Today I am also in the department kitchen. I was assigned by Mr. Syukri to fry tofu and potatoes for the guest breakfast. After that, I washed all the plates and cups that the guest had used. Finally, I washed the shrimp and squid to make the bbq.

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Today I was assigned to cook rice by Mr. Amir. After that, I washed all the dishes and cups that had been used. At that time I also served food to the guest. Finally, I cleaned all the equipment that had been used.

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Off day.

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Today I went back to the maintenance department. Early in the morning, I was required to feed the fish in the pond which was supervised by Mr. Amin, Mr. Firdaus, and Mr. Jamali. After that, I was taught how to replace a broken lamp by Mr. Amin, Mr. Firdaus, Mr. Jamali. In fact, I was even able to learn and make my own conversion of old lamps to new ones. Finally, I was assigned to clean the area around the hostel where we were staying.

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Today, I was assigned to do the cleaning at the maintenance store. I was led by Mr. Suhaimi and Mr. Jamali.

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Today, I was assigned by Mr. Amin and Mr. Jamali to install the lights on the houseboat. I was taught and required to do so. At first, I was nervous to do for fear of mistakes. After installing all the lights on the houseboat, Mr. Jamali turned on the light switch to find out if the light was working or not. Eventually the lights I installed all turned on the lights and I felt very happy because this was the first time I installed the lights on the houseboat.

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Today, I was required to clean Villa Santubong.

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Today, I was assigned by Mr. Amin to dispose of the water found in the boat. After that, I had the opportunity to use a leaf blower to remove all the dry leaves found around the aircond before Mr. Jamali and Mr. Amin repaired the aircond. In fact, I also gained a bit of knowledge about aircond repairs although not completely but it was very beneficial to me. In the afternoon, I had the opportunity to see Mr. Suhaimi and Mr. Firdaus carpentry at Rumah Perak. He showed me how to repair the stairs of the house.

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Boats and boating--Equipment and supplies

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On this day, we were all assigned to go down to Gerik with Mr. Musa, Mr. Husni, and Mr. Suhaimi. We went there to set up tents for the bazaar sale that will take place on 4 April 2022.

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Off day.

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Today, I got a new department, the housekeeping department. But because the kitchen department needs more people, so I helped in the kitchen today. Early in the morning, I was assigned to wash the chicken that would be marinated for the bazaar sale later. After that, I was taught by Mr. Syukri to make chicken and lamb marinade sauce. Having finished making the sauce, I then marinated the chicken and lamb for yesterday before baking the next day. Finally, I finished my work by washing all the utensils that had been used.

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Today, I have the opportunity to enter the housekeeping department. I was taught by Mrs. Cho how to clean and prepare the guest room. That day, Mrs. Cho and I cleaned 8 rooms for guest check in.

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Today, I was assigned to do a cleaning in the lobby that will start operating after the holiday. I was guided by Mrs. Tinah. After that, Mrs. Tinah taught me how to change the bed sheets in each guest room. Finally, I helped in the kitchen department to make the chicken and lamb marinade.

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Today, I entered the kitchen department first before entering the housekeeping department. In the early morning, I helped Mr. Amir to peel the potato skins that will make curry sauce and peel the carrot skins to make jelatah. After finishing that, I wash the chicken to be marinated and then it will be marinated using the marinade sauce that Mr. Syukri has taught me. In the afternoon, I went back into the housekeeping department. I helped Mrs. Noor to clean Villa Santubong.

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Today, I clean up in the lobby area. After that, I followed Puan Tinah to change the bed sheets in the guest room. Finally, I helped in the kitchen department to marinate the chicken.

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This morning, I followed Mrs. Cho to do the last cleaning before the guest checked in tomorrow. Aside from doing the cleaning, I was also taught to make a check in each guest room to find out what items were broken in that room to be replaced or repaired.

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Off day.

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On this day, I followed Mrs. Cho to clean the guest check in room and the guest check out room.

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On this day, I followed Mrs. Cho to clean the guest check in room and the guest check out room.

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On this day, I followed Mrs. Cho to clean the guest check in room and the guest check out room.

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Today I was assigned to go to the bazaar with Mr. Musa, Mr. Khairul, and Mrs. Tinah. I was required to keep a bazaar for the sale of afghan rice and chicken rice. I feel very happy because this is my first experience in trading in the bazaar. I was also able to learn many things from the experiences of Mr. Musa, Mr. Khairul, and Mrs. Tinah. Before going to the bazaar, me and other friends cooperated in packing the gravy for sale first and when we arrived at the bazaar site, we all arranged the goods to start trading in the bazaar.

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Today, I carried out the task given by Mrs. Tinah to clean the lobby first. I cleaned the lobby first. After finishing that, I followed Mrs. Tinah to clean the guest room that had just checked out.

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Today, I carried out the task given by Mrs. Tinah to clean the lobby first. I cleaned the lobby first. After finishing that, I followed Mrs. Tinah to clean the guest room that had just checked out.

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Off day.

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Off day.

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My first assignment today was that I was required to slice onions, carrots, and potatoes to make sale ingredients at the bazaar. After that, I helped Mrs. Tinah to clean the guest room that had just checked out. After completing the task I helped in the kitchen department to help them pack the gravy to take to the bazaar. I was also taught by Encik Syukri to cook tomato rice to be eaten during the break later. In fact, I even fry chicken to make red cooked chicken. Finally, after I finished cooking, I cleaned all the utensils that had been used.

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This morning, I washed all the utensils that had been used by the bazaar yesterday. After I finished washing, I made a marinade of chicken and lamb. Also, I grind all the garlic for use when cooking. Finally, I helped Mr. Amir to prepare the ingredients for making tomyam.

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This morning, I washed all the utensils that had been used by the bazaar yesterday. After I finished washing, I made a marinade of chicken and lamb. Also, I grind all the garlic for use when cooking. Finally, I helped them to pack the gravy to take to the bazaar.

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Today, as usual I will start work by washing all the utensils that were used yesterday from the bazaar. After that, I grind the garlic for cooking use. After finishing that, I made the chicken and lamb marinade sauce. In fact, I cooked chicken rice which was taught by Mr. Syukri. I was also required to marinate chicken and lamb. Finally, I peeled onions, carrots, and chopped tomatoes to cook Afghan rice.

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Today, as usual I will start work by washing all the utensils that were used yesterday from the bazaar. After that, I grind the garlic for cooking use. After finishing that, I made the chicken and lamb marinade sauce. In fact, I cooked chicken rice which was taught by Mr. Syukri. I was also required to marinate chicken and lamb. Finally, I peeled onions, carrots, and chopped tomatoes to cook Afghan rice.

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Off day.

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Today, I washed all the utensils that were used while at the bazaar yesterday. After that, I grind all the garlic for use when cooking. After finishing that, I marinated the chicken and lamb to bake tomorrow. Finally, I prepared the ingredients to make the jelatah.

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Today, I washed all the utensils that were used while at the bazaar yesterday. After that, I grind all the garlic for use when cooking. After finishing that, I prepared the ingredients to make jelatah and I even learned how to make jelatah. Finally, I packed the gravy to take to the bazaar.

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Today, I am preparing the ingredients to make afghan rice which have been directed by Mr. Syukri and Mr. Amir. In the afternoon, I went to the bazaar for sales as well as helping Mr. Musa, Mr. Sufian, and Mr. Rizal.

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Today, I washed all the utensils that were used at the bazaar yesterday. After that, I was required by Mr. Syukri to cook chicken rice for sale. After finishing that, I grind the garlic to use when cooking. Finally, I helped the staff to pack the gravy to take to the bazaar.

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Today, I washed all the utensils that were used at the bazaar yesterday. After that, I was wanted by Mr. Syukri to cook chicken rice for sale. After finishing that, I marinated the chicken to be roasted tomorrow. I even roasted chicken and goat to take to the bazaar later in the afternoon. At the same time, I helped Mr. Rizal to pack the food that the guest had ordered. In the evening, I fry chicken to make breaking fast food, cook rice, and make water.

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Today, I washed all the utensils that were used at the bazaar yesterday. After that, we all cleaned the kitchen before the holidays.

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Off day.

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Off day. Hari Raya Puasa.

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Off day. Hari Raya Puasa day 2.

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Off day.

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Off day.

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Hari Raya celebration.

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Today, I started a new job in the food and beverage department. The first task I got from Mr. Husni was to arrange the cups in the place that Mr. Husni had told me. Afterwards, I saw the way Mr. Musa briefed the newly arrived guest at the resort.

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Today, I helped Mr. Husni to prepare food for the guest. After that, Mr. Husni showed how to serve drinks to the guest in the right way. After that, I wash and wipe the cups, plates, and utensils that the guest has used. Finally, we packed up all the equipment that had been used.

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Today, I helped Mr. Musa, Mr. Amir, and Mr. Syukri to prepare breakfast for the guest at 6 p.m. After finishing that, I helped Mr. Husni to serve breakfast to the guest. In addition, I also clean used utensils and even wash guest dishes and cups. Finally, we all packed all the utensils that were in the kitchen.

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Today, Mr. Husni took me to the Karas Hall. I helped Mr. Husni to fill the bottle with fresh water. After that, Mr. Husni made a little explanation about the Karas Hall and how to arrange the meeting room depending on the guest's request. Mr. Husni also told the types of tables available in the hall.

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Today, all intern students are required to make a presentation of the assignments that have been given by Mr. Musa and Mrs. Mazrita. We all made presentations in front of Mr. Musa, Mrs. Mazrita, Mr. Sam, and in front of all the available staff. After that, we made a Hari Raya celebration.

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Today, I help in the kitchen department. I helped Syazwana to wash the chicken. Afterwards, we prepared food for lunch which was ayam masak lemak cili padi, sayur pucuk paku, and ikan keli goreng. In the afternoon, I followed the housekeeping briefing given by Mr. Rizal and Mrs. Tinah.

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Today, I helped Mr. Amir to prepare the ingredients to cook lunch.

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Off day.

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Off day.

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Off day. Wesak day.

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In the morning, we all gathered with the staff to hold a Townhall. Townhall is a meeting held between staff to discuss issues that will be conducted in the future. After that, Syazwana and I went to the houseboat to wipe the water on the houseboat, learn a little about the houseboat engine, and arrange the houseboat items to welcome the guest in the evening. In the evening, I prepare a welcome drink water to be shared to the guest and I even prepare an afternoon drink as well. In addition, I wash used dishes, cups, and utensils. Finally, I helped Mr. Syukri to prepare dinner.

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In the morning, I prepare breakfast for the guest before leaving for hiking. After that, I washed the dishes and cups that the guest had used. In addition, I had the opportunity to take guests on hiking trips on the Kooi River, Papan River, and Rouk River. In the afternoon, I had the opportunity to explain about the travel pack to the guest. After finishing all the activities, we all went back to the houseboat to head back to the resort. Arriving at the resort, I helped the other staff to lift the guest bags up and after that we all packed the houseboat. Lastly, an experience I will never forget was when I had the opportunity to bring a houseboat supervised by Mr. Amin.

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On this day, I serve breakfast to the guest and I even have to treat the guest well. In addition, I also collect guest plates and cups that have been used to wash in the kitchen. Afterwards, I served lunch and tea break for the evening. Finally for the evening, I served for supper.

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This morning, I started my new job by preparing breakfast together with Mr. Husni. I also helped Mr. Husni to lift the plates and cups that had been used by the guest that were on their table. After finishing all that, Mr. Husni and I set the table for lunch. During lunch, I entertain guests if they have any questions. After that, Mr. Husni and I packed all the items that had been used. Finally, we prepared dinner in Santubong.

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Today, I helped Mr. Syukri and Mr. Amir prepare breakfast and brought all the breakfast that was ready to Santubong. After finishing preparing breakfast, I washed the dishes and cups that had been used by the guest last night. After washing all that, I wiped it off and kept it in the cupboard that had been prepared. Finally, Mr. Husni and I prepared a table for afternoon tea for the guest.

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Off day.

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Today, I helped Mr. Syukri to clean the bean sprouts. After that, I peel the hollandaise onions for cooking. In fact, Mr. Rizal taught me how to make sandwiches. Upon completion of that, I helped Mr. Husni to prepare a tea break and helped Mr. Musa to change the slides while he explained about the resort to the guest. I was also instructed by Mr. Musa to show the room to the guest and help them lift the bags. Finally, I helped Mr. Husni prepare dinner for the guest.

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Today I started a new job with a new department, the front office. At 9:30 a.m., Mrs. Abby gave a briefing about the front office. I got a lot of information presented by Mrs. Abby about the scope of work in the front office. The first task given by Mrs. Abby to me was to update the guest profile, group forecast, and event calendar. After that, I learned how to make reservations for guests.

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Today, I started working in the front office as usual. After that, I helped Mrs. Tinah to access the guest room door. Upon completion of that, Mrs. Abby instructed me to make a list of names of guests to be sent to Royal Belum to make a permit. Finally, I updated the group forecast.

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Today, I made an assignment by replying to a Whatsapp sent by a guest. We are required to answer guests' questions. After that, I made a booking for guests using IDP Property Management Solution.

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Today, I made an assignment by replying to a Whatsapp sent by a guest. We are required to answer guests' questions. After that, I used IDP Property Management Solution to add guests in the booking list.

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Today, I made an assignment by replying to a Whatsapp sent by a guest. We are required to answer guests' questions. After that, I used IDP Property Management Solution to add guests in the booking list.

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Today, I replace Amira in the housekeeping department. I helped Mrs. Noor to sweep the garbage inside the villa, outside the villa, and around the swimming pool. After that, I wash the dishes, cups, n utensils that have been used by the guest. Finally, after I finished washing the dishes, cups, and utensils, I wiped them all off to keep them in place again.

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Off day.

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Today, I replying to a Whatsapp sent by a guest. We are required to answer guests' questions.

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Today, I created a new assignment by check out guests from the resort. I replying to a Whatsapp sent by a guest. We are required to answer guests' questions. After that, I made a booking for guests to check in here. After that, me, Mrs. Abby, and Semalatha made an estimate of stock in the office.

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Today, my first task is I replying to a WhatsApp sent by a guest. We are required to answer guests' questions. After that, I checked the room first before allowing guests to check in. When a guest arrives at the resort, I am required to treat the guests well.

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Today, my first task is I replying to a WhatsApp sent by a guest. We are required to answer guests' questions. After that, I updated the IDP, group event calendar, and group forecast. In the evening, guests came to check in and I made a key card for the guests.

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Today, my first task is I replying to a WhatsApp sent by a guest. We are required to answer guests' questions. After that, I updated the IDP, group event calendar, and group forecast. In the evening, guests came to check in and I made a key card for the guests.

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Today, my first task is I replying to a WhatsApp sent by a guest. We are required to answer guests' questions. After that, I updated the IDP, group event calendar, and group forecast.

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Today, my first task is I replying to a WhatsApp sent by a guest. We are required to answer guests' questions. After that, I learned from Mrs. Abby about the use of cashiering.

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Off day.

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Today, I got a new department as Admin. I was monitored by Mr. Asri, the finance executive. I was exposed to the basics of the existing account. Mr. Asri gave me an introductory briefing on the account. After that, I was taught by Mr. Asri about the use of photocopiers and I photocopied the documents directed by Mr. Asri. After the photostat, Mr. Asri checked first before I compiled into a file.

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Today, I help in the kitchen department. I was instructed by Mr. Syukri to wash the chicken. After that, I was asked by Mr. Syukri to help him arrange the kitchen items on the houseboat. In addition, I also help Mr. Amir prepare the ingredients to cook in the evening. I also came down to help Mr. Rizal make sandwiches for hi tea guests.

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Today, I got to work at 6am. Early in the morning, I was asked by Mr. Rizal to help him prepare the ingredients to make the omelette and prepare the eggs to be cooked for the guest. After that, I helped Mr. Amir to cut the cake as a dessert for the guest. I also wash used dishes, cups, and utensils. In the afternoon, I helped Mr. Rizal and Mr. Amir to prepare the ingredients for dinner. Next, I helped Mr. Amir to cut the squid. After finishing that, I made marinated chicken and lamb sauce to make the BBQ menu tomorrow.

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This morning, I learned to learn a new thing from Mr. Amir which is how to make roti jala. At first, I felt very scared because I was not used to making it but when I saw the way Mr. Amir made it, so I tried and became. After that, I was asked by Mr. Rizal to make an omelets. In addition, I also serve guests when they want breakfast, I even lift, wash, and wipe the dishes and bowls that have been used by guests. I also learned how to cut fruit and garnish from Mr. Amir.

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Today, I entered the admin department under Encik Asri. My first task was that I was required by Encik Asri to clean the previous admin office. After that, Encik Asri taught me about income statement performance. After that, I was required to make an income statement performance for month 5. In addition, I was also taught how to scan documents using a photostat machine.

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Off day.

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Today, we held a gotong royong to clean up the Pavilion area. We are doing a cleanup because, the area is being redeveloped. I cleaned the area inside the hall. I do jobs like sweep the trash, help remove the curtains, and label the curtains.

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Off day.

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Today, I entered the kitchen department. Early in the morning, I helped Mr. Syukri prepare the ingredients for breakfast. After that, I helped Mr. Amir to prepare the ingredients to make lunch. Even after cooking, I helped Mr. Amir to tidy up the kitchen.

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Today, I started the task by washing the chicken. After that, I helped Mr. Syukri prepare the ingredients to make the salad. Even in the evening I helped Mr. Amir cut the cake to make dessert for dinner.

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Today, I got to work at 6am. In the early morning, I helped Mr. Syukri to prepare a salad for the guests. After that, I helped Mr. Syukri to bring all the ready -cooked food to Villa Santubong. There, I helped Iskandar to prepare food there for the guests. Even after that, I helped Mr. Syukri in the kitchen to prepare the ingredients for dinner. In the afternoon, I was asked by Mr. Misa to make roti jala.

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Today, I get to work from 6 a.m. to 2 p.m. In the early morning I helped Mr. Syukri to prepare food at Villa Tanjung Wan and Villa Santubong. I was wanted by Mr. Amir to deliver breakfast food at Villa Tanjung Wan. After finishing that, I helped Mr. Syukri to clean the kitchen. In fact, after finishing it, I helped him prepare the ingredients to make lunch.

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Off day.

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Today, I entered the admin department under Encik Asri. My first task was to clean the office first. In the evening, Encik Asri taught me how to print a check.

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Today, I followed Encik Asri to Gerik to buy kitchen items. I followed Encik Mujahid to buy goods while Encik Asri went to the bank to settle other matters.

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Off day.

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Off day.

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Off day.

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Off day.